Customer Service Representative Jobs in Lexington, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Lead Customer Service Associate Job Georgetown, KY
- Georgetown, KY (15 miles from Lexington, KY)
- 6 hours ago
- Georgetown, KY (15 miles from Lexington, KY)
- 6 hours ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
Bilingual Customer Service Specialist (Spanish)
- Versailles, KY (12 miles from Lexington, KY)
- 14 hours ago
- Versailles, KY (12 miles from Lexington, KY)
- 14 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Rep(01418) - 1108 Lexington Rd
- Georgetown, KY (15 miles from Lexington, KY)
- 1 day ago
- Georgetown, KY (15 miles from Lexington, KY)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(01404) - 460 Lexington Rd
- Versailles, KY (12 miles from Lexington, KY)
- 1 day ago
- Versailles, KY (12 miles from Lexington, KY)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(01447) - 1740 Main St
- Paris, KY (20 miles from Lexington, KY)
- 1 day ago
- Paris, KY (20 miles from Lexington, KY)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(01440) - 524 W. New Circle Road
- Lexington, KY
- 1 day ago
- Lexington, KY
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative
- Paris, KY (20 miles from Lexington, KY)
- 2 days ago
- Paris, KY (20 miles from Lexington, KY)
- 2 days ago
dependable and customer-focused Customer Service Representative to join our team in Paris, KY....
Vestis operates from over 200 locations nationwide and has an immediate opportunity for a **Customer Service Representative**....
Remote WorkCustomer Service Representative
- Paris, KY (20 miles from Lexington, KY)
- 3 days ago
- Paris, KY (20 miles from Lexington, KY)
- 3 days ago
seeking a dependable and customer-focused Customer Service Representative to join our team in Paris, KY....
Insurance Client Service Specialist Marsh & McLennan Companies, Inc. Lexington-Fayette, United States Posted 18 hours ago Permanent Competitive Insurance Client Service Specialist Marsh & McLennan...
Front Desk - Service Writing, Customer Service - 401K PTO
- Georgetown, KY (15 miles from Lexington, KY)
- 4 days ago
- Georgetown, KY (15 miles from Lexington, KY)
- 4 days ago
Benefits: 401(k) Bonus based on performance Opportunity for advancement Paid time off Training & development At Midas we are dedicated to providing quality services to customer vehicles in the...
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service Representative
- Wilmore, KY (15 miles from Lexington, KY)
- 4 days ago
- Wilmore, KY (15 miles from Lexington, KY)
- 4 days ago
Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Wilmore, Kentucky, United States Of America Views:1 You will have a passion for going above and beyond for customers...
Demographic Data for Lexington, KY
Moving to Lexington, KY? Find some basic demographic data about Lexington, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lexington, KY
Highest Education Level
Customer Service Representatives in Lexington, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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