Customer Service Representative Jobs in Lexington, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Assistant Customer Service Manager
- Wilmore, KY (15 miles from Lexington, KY)
- 6 hours ago
- Wilmore, KY (15 miles from Lexington, KY)
- 6 hours ago
Sheridan. Be part of something greater. Your career awaitsjoin us! As one of the leading print and publishing service providers in the nation, Sheridan prints everything from popular novels to...
Administrative Assistant Customer Service Manager
- Nicholasville, KY (10 miles from Lexington, KY)
- 6 hours ago
- Nicholasville, KY (10 miles from Lexington, KY)
- 6 hours ago
Sheridan. Be part of something greater. Your career awaitsjoin us! As one of the leading print and publishing service providers in the nation, Sheridan prints everything from popular novels to...
Customer Service Representative
- North Middletown, KY (22 miles from Lexington, KY)
- 8 hours ago
- North Middletown, KY (22 miles from Lexington, KY)
- 8 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate (part-time)
- Richmond, KY (19 miles from Lexington, KY)
- 11 hours ago
- Richmond, KY (19 miles from Lexington, KY)
- 11 hours ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking. Essential Job Functions Greets...
Customer Service Rep(01394) - 3090 Helmsdale Pl
- Lexington, KY
- 12 hours ago
- Lexington, KY
- 12 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
CUSTOMER CARE REPRESENTATIVE - Paris, KY or Louisville, KY
- Paris, KY (20 miles from Lexington, KY)
- 13 hours ago
- Paris, KY (20 miles from Lexington, KY)
- 13 hours ago
center experience Excellent verbal and written communication skills; ability to multi-task using several software programs to service customer questions/needs....
Customer Support Representative
- Versailles, KY (12 miles from Lexington, KY)
- 22 hours ago
- Versailles, KY (12 miles from Lexington, KY)
- 22 hours ago
The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs....
Overview Where Better Careers Begin! Massage Envy Nicholasville Road 116 Marketplace Dr Ste A Lexington KY 40503 Do you have a passion for helping others? At the Massage Envy Nicholasville Road...
Bilingual Customer Service Specialist (Spanish)
- Versailles, KY (12 miles from Lexington, KY)
- 1 day ago
- Versailles, KY (12 miles from Lexington, KY)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Store Retail Loss Prevention Customer Service Associate II
- Lexington, KY
- 1 day ago
- Lexington, KY
- 1 day ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative - FLOAT
- Nicholasville, KY (10 miles from Lexington, KY)
- 1 day ago
- Nicholasville, KY (10 miles from Lexington, KY)
- 1 day ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service Rep(01414) - 328 Eastern Bypass
- Richmond, KY (19 miles from Lexington, KY)
- 1 day ago
- Richmond, KY (19 miles from Lexington, KY)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Bilingual Customer Service Specialist (Spanish)
- Versailles, KY (12 miles from Lexington, KY)
- 2 days ago
- Versailles, KY (12 miles from Lexington, KY)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Rep(01418) - 1108 Lexington Rd
- Georgetown, KY (15 miles from Lexington, KY)
- 2 days ago
- Georgetown, KY (15 miles from Lexington, KY)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(01404) - 460 Lexington Rd
- Versailles, KY (12 miles from Lexington, KY)
- 2 days ago
- Versailles, KY (12 miles from Lexington, KY)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Lexington, KY
Moving to Lexington, KY? Find some basic demographic data about Lexington, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lexington, KY
Highest Education Level
Customer Service Representatives in Lexington, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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