Customer Service Representative Jobs in Kenton, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Cincinnati, OH (18 miles from Kenton, KY)
- 6 hours ago
- Cincinnati, OH (18 miles from Kenton, KY)
- 6 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
Private Banking Sr. Client Service Assoc
- Cincinnati, OH (20 miles from Kenton, KY)
- 6 hours ago
- Cincinnati, OH (20 miles from Kenton, KY)
- 6 hours ago
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION The Client...
- Florence, KY (12 miles from Kenton, KY)
- 6 hours ago
- Florence, KY (12 miles from Kenton, KY)
- 6 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Cincinnati, OH (20 miles from Kenton, KY)
- 9 hours ago
- Cincinnati, OH (20 miles from Kenton, KY)
- 9 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative - Covington, KY
- Covington, KY (14 miles from Kenton, KY)
- 15 hours ago
- Covington, KY (14 miles from Kenton, KY)
- 15 hours ago
The Role Join our team of Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Eyewear Customer Service/Sales Advisor
- Newport, KY (14 miles from Kenton, KY)
- 1 day ago
- Newport, KY (14 miles from Kenton, KY)
- 1 day ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Experience Specialist
- Hebron, KY (20 miles from Kenton, KY)
- 1 day ago
- Hebron, KY (20 miles from Kenton, KY)
- 1 day ago
Scope and Responsibilities: The Customer Service Representative will support the Customer Experience Manager and department in creating dynamic customer experience encompassing technical support, parts...
- Cincinnati, OH (20 miles from Kenton, KY)
- 1 day ago
- Cincinnati, OH (20 miles from Kenton, KY)
- 1 day ago
CSR/Dispatcher - Engineering Excellence Reports To: Customer Service Manager Status: Full-time, Regular position Category: Office Location Name: Engineering Excellence Cincinnati Location Address:...
Customer Service Delivery Driver - Florence, KY Part Time
- Independence, KY (6 miles from Kenton, KY)
- 2 days ago
- Independence, KY (6 miles from Kenton, KY)
- 2 days ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Customer Service Representative
- Cincinnati, OH (20 miles from Kenton, KY)
- 2 days ago
- Cincinnati, OH (20 miles from Kenton, KY)
- 2 days ago
Job Title Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions...
- Cincinnati, OH (20 miles from Kenton, KY)
- 2 days ago
- Cincinnati, OH (20 miles from Kenton, KY)
- 2 days ago
CBCD0018 Customer Service Specialist- Work at Home Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands QVC, HSN, Ballard...
Remote WorkCustomer Service Delivery Driver - Florence, KY
- Independence, KY (6 miles from Kenton, KY)
- 2 days ago
- Independence, KY (6 miles from Kenton, KY)
- 2 days ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Customer Service Representative - PT
- Hebron, KY (20 miles from Kenton, KY)
- 2 days ago
- Hebron, KY (20 miles from Kenton, KY)
- 2 days ago
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
- Cincinnati, OH (20 miles from Kenton, KY)
- 2 days ago
- Cincinnati, OH (20 miles from Kenton, KY)
- 2 days ago
The Client Service Specialist (Life Insurance, Annuity, & Disability) for the Contact Center in the Individual Division will help drive the business by providing prompt, accurate and courteous...
Patient Collections Representative/Customer Service
- Cincinnati, OH (20 miles from Kenton, KY)
- 3 days ago
- Cincinnati, OH (20 miles from Kenton, KY)
- 3 days ago
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kenton, KY
Highest Education Level
Customer Service Representatives in Kenton, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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