Customer Service Representative Jobs in Irvine, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-11 of 11 Jobs

Customer Service Representative

  • Jeffersonville, KY (18 miles from Irvine, KY)
  • 8 hours ago
  • Jeffersonville, KY (18 miles from Irvine, KY)
  • 8 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate (part-time)

  • Richmond, KY (19 miles from Irvine, KY)
  • 11 hours ago
  • Richmond, KY (19 miles from Irvine, KY)
  • 11 hours ago

General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking. Essential Job Functions Greets...

Customer Service Associate - Temporary

  • Irvine, KY
  • 1 day ago
  • Irvine, KY
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(01414) - 328 Eastern Bypass

  • Richmond, KY (19 miles from Irvine, KY)
  • 1 day ago
  • Richmond, KY (19 miles from Irvine, KY)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Member Service Representative

  • Richmond, KY (19 miles from Irvine, KY)
  • 7 days ago
  • Richmond, KY (19 miles from Irvine, KY)
  • 7 days ago

OBJECTIVES To provide courteous, prompt and accurate customer service to the members of the Cooperative, reflecting a professional image and promoting good will between the members, the general...

Customer Account Representative

  • Winchester, KY (21 miles from Irvine, KY)
  • 14 days ago
  • Winchester, KY (21 miles from Irvine, KY)
  • 14 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service

  • Winchester, KY (21 miles from Irvine, KY)
  • 20 days ago
  • Winchester, KY (21 miles from Irvine, KY)
  • 20 days ago

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...

Retail Customer Service Cashier

  • Richmond, KY (19 miles from Irvine, KY)
  • 23 days ago
  • Richmond, KY (19 miles from Irvine, KY)
  • 23 days ago

Req ID: 459798 Address: 3799 Colonel Rd. Richmond, KY, 40475 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

On-site Customer Service Representatives

  • Winchester, KY (21 miles from Irvine, KY)
  • 28 days ago
  • Winchester, KY (21 miles from Irvine, KY)
  • 28 days ago

At Pearl Interactive Network, we’re looking for Customer Service Representatives (CSRs) to be part of our growing Winchester, KY Contact Center Operations....

Customer Service Rep

  • Winchester, KY (21 miles from Irvine, KY)
  • 45+ days ago
  • Winchester, KY (21 miles from Irvine, KY)
  • 45+ days ago

Company Description Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as...

Customer Service Rep(01445) - 119 Clay Drive

  • Berea, KY (18 miles from Irvine, KY)
  • 45+ days ago
  • Berea, KY (18 miles from Irvine, KY)
  • 45+ days ago

Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...

Demographic Data for Irvine, KY

Moving to Irvine, KY? Find some basic demographic data about Irvine, KY below.


Local
National
12,566
161
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Irvine, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Irvine, KY offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Irvine, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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