Customer Service Representative Jobs in Greensburg, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Horse Cave, KY (19 miles from Greensburg, KY)
- 1 day ago
- Horse Cave, KY (19 miles from Greensburg, KY)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Account Representative
- Campbellsville, KY (11 miles from Greensburg, KY)
- 20 days ago
- Campbellsville, KY (11 miles from Greensburg, KY)
- 20 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Pharmacy Customer Service Associate
- Lebanon, KY (24 miles from Greensburg, KY)
- 22 days ago
- Lebanon, KY (24 miles from Greensburg, KY)
- 22 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Horse Cave, KY (19 miles from Greensburg, KY)
- 24 days ago
- Horse Cave, KY (19 miles from Greensburg, KY)
- 24 days ago
Req ID: 459651 Address: 4000 L&N Turnpike Horse Cave, KY, 42749 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
- Cave City, KY (23 miles from Greensburg, KY)
- 27 days ago
- Cave City, KY (23 miles from Greensburg, KY)
- 27 days ago
Job Title: Customer Service Specialist Overview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role...
Customer Service Rep(01446) - 716 E. Broadway St
- Campbellsville, KY (11 miles from Greensburg, KY)
- 45+ days ago
- Campbellsville, KY (11 miles from Greensburg, KY)
- 45+ days ago
Company Description Job Description This position requires taking phone orders and taking walk-in customer orders. A Domino's CSR must be friendly and helpful to our customers. CSR's must also be...
Demographic Data for Greensburg, KY
Moving to Greensburg, KY? Find some basic demographic data about Greensburg, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Greensburg, KY
Highest Education Level
Customer Service Representatives in Greensburg, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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