Customer Service Representative Jobs in Glasgow, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Seasonal Customer Care Representative, Remote Customer Care - Amazon Pharmacy
- Austin, KY (8 miles from Glasgow, KY)
- 16 days ago
- Austin, KY (8 miles from Glasgow, KY)
- 16 days ago
center - Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality - Demonstrated ability to work as a team member Amazon...
Remote WorkReady to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Retail Customer Service Cashier
- Horse Cave, KY (16 miles from Glasgow, KY)
- 21 days ago
- Horse Cave, KY (16 miles from Glasgow, KY)
- 21 days ago
Req ID: 459651 Address: 4000 L&N Turnpike Horse Cave, KY, 42749 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Service Specialist 3.7 3.7 out of 5 stars 760 W Cherry St, Glasgow, KY 42141 Job Title: Customer Service Specialist Overview: As a Customer Service Specialist, you will be the first...
- Cave City, KY (13 miles from Glasgow, KY)
- 25 days ago
- Cave City, KY (13 miles from Glasgow, KY)
- 25 days ago
Job Title: Customer Service Specialist Overview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role...
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Scottsville, KY (17 miles from Glasgow, KY)
- 30+ days ago
- Scottsville, KY (17 miles from Glasgow, KY)
- 30+ days ago
The Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why...
Demographic Data for Glasgow, KY
Moving to Glasgow, KY? Find some basic demographic data about Glasgow, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Glasgow, KY
Highest Education Level
Customer Service Representatives in Glasgow, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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