Customer Service Representative Jobs in Glasgow, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Horse Cave, KY (16 miles from Glasgow, KY)
- 2 days ago
- Horse Cave, KY (16 miles from Glasgow, KY)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Edmonton, KY (19 miles from Glasgow, KY)
- 2 days ago
- Edmonton, KY (19 miles from Glasgow, KY)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Retail Customer Service Cashier
- Horse Cave, KY (16 miles from Glasgow, KY)
- 5 days ago
- Horse Cave, KY (16 miles from Glasgow, KY)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
- Park City, KY (11 miles from Glasgow, KY)
- 6 days ago
- Park City, KY (11 miles from Glasgow, KY)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Scottsville, KY (17 miles from Glasgow, KY)
- 7 days ago
- Scottsville, KY (17 miles from Glasgow, KY)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Tompkinsville, KY (21 miles from Glasgow, KY)
- 7 days ago
- Tompkinsville, KY (21 miles from Glasgow, KY)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Smiths Grove, KY (14 miles from Glasgow, KY)
- 9 days ago
- Smiths Grove, KY (14 miles from Glasgow, KY)
- 9 days ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
Bilingual Customer Service Representative Remote Kentucky
- Glasgow, KY
- 10 days ago
- Glasgow, KY
- 10 days ago
Bilingual Remote Call Center Customer Service Representative for the state of Kentucky (must live in Kentucky) $17.00 per hour Equipment provided Training Monday-Friday 8:00 am-5:00 pm 4 weeks Shifts...
Remote WorkRemote Call Center Customer Service Representative for the state of Kentucky (must live in Kentucky) $16.50 per hour Equipment provided Training Monday-Friday 8:00 am-5:00 pm 4 weeks Shifts: Availability...
Remote WorkReady to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Scottsville, KY (17 miles from Glasgow, KY)
- 90+ days ago
- Scottsville, KY (17 miles from Glasgow, KY)
- 90+ days ago
The Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why...
Demographic Data for Glasgow, KY
Moving to Glasgow, KY? Find some basic demographic data about Glasgow, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Glasgow, KY
Highest Education Level
Customer Service Representatives in Glasgow, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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