Customer Service Representative Jobs in Georgetown, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 87 Jobs

Warehouse Worker / Customer Service

  • Lexington, KY (15 miles from Georgetown, KY)
  • 7 hours ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 7 hours ago

Would you like to join a team where you can make a difference and have fun doing it? Join Florida Tile! For over sixty years, Florida Tile has consistently taken the lead as an innovator by...

Representative II, Customer Service Ops

  • Frankfort, KY (18 miles from Georgetown, KY)
  • 2 days ago
  • Frankfort, KY (18 miles from Georgetown, KY)
  • 2 days ago

What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...

Customer Service Representative (full-time), Lexington Market

  • Lexington, KY (15 miles from Georgetown, KY)
  • 2 days ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 2 days ago

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities FULL-TIME HOURLY (FT): These employees work from 30 to 40 hours each week and...

CampusGuard Customer Advocate

  • Frankfort, KY (18 miles from Georgetown, KY)
  • 3 days ago
  • Frankfort, KY (18 miles from Georgetown, KY)
  • 3 days ago

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...

Customer Service Representative

  • Lexington, KY (15 miles from Georgetown, KY)
  • 3 days ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 3 days ago

center experience preferred....

Administrative Assistant Customer Service Manager

  • Nicholasville, KY (24 miles from Georgetown, KY)
  • 4 days ago
  • Nicholasville, KY (24 miles from Georgetown, KY)
  • 4 days ago

Sheridan. Be part of something greater. Your career awaitsjoin us! As one of the leading print and publishing service providers in the nation, Sheridan prints everything from popular novels to...

Assistant Customer Service Manager

  • Midway, KY (10 miles from Georgetown, KY)
  • 4 days ago
  • Midway, KY (10 miles from Georgetown, KY)
  • 4 days ago

Sheridan. Be part of something greater. Your career awaitsjoin us! As one of the leading print and publishing service providers in the nation, Sheridan prints everything from popular novels to...

Customer Service Representative

  • North Middletown, KY (24 miles from Georgetown, KY)
  • 4 days ago
  • North Middletown, KY (24 miles from Georgetown, KY)
  • 4 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Rep(01394) - 3090 Helmsdale Pl

  • Lexington, KY (15 miles from Georgetown, KY)
  • 4 days ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 4 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

CUSTOMER CARE REPRESENTATIVE - Paris, KY or Louisville, KY

  • Paris, KY (17 miles from Georgetown, KY)
  • 4 days ago
  • Paris, KY (17 miles from Georgetown, KY)
  • 4 days ago

center experience Excellent verbal and written communication skills; ability to multi-task using several software programs to service customer questions/needs....

Customer Support Representative

  • Versailles, KY (18 miles from Georgetown, KY)
  • 4 days ago
  • Versailles, KY (18 miles from Georgetown, KY)
  • 4 days ago

The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs....

Sales & Customer Service Associate

  • Lexington, KY (15 miles from Georgetown, KY)
  • 5 days ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 5 days ago

Overview Where Better Careers Begin! Massage Envy Nicholasville Road 116 Marketplace Dr Ste A Lexington KY 40503 Do you have a passion for helping others? At the Massage Envy Nicholasville Road...

Bilingual Customer Service Specialist (Spanish)

  • Versailles, KY (18 miles from Georgetown, KY)
  • 5 days ago
  • Versailles, KY (18 miles from Georgetown, KY)
  • 5 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Store Retail Loss Prevention Customer Service Associate II

  • Lexington, KY (15 miles from Georgetown, KY)
  • 5 days ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 5 days ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Representative - FLOAT

  • Nicholasville, KY (24 miles from Georgetown, KY)
  • 5 days ago
  • Nicholasville, KY (24 miles from Georgetown, KY)
  • 5 days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

Demographic Data for Georgetown, KY

Moving to Georgetown, KY? Find some basic demographic data about Georgetown, KY below.


Local
National
51,035
944
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Georgetown, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Georgetown, KY offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Georgetown, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »