Customer Service Representative Jobs in Georgetown, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 57 Jobs

Airport Agent - Ramp and Customer Service

  • ENVOY AIR INC.
  • Lexington, KY (15 miles from Georgetown, KY)
  • 1 day ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 1 day ago

Overview Come and work for Envoy Air, an American Airlines Group Company, at LEX and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing...

In Person

Customer Service Representative - Franklin Square

  • WesBanco
  • Frankfort, KY (18 miles from Georgetown, KY)
  • 2 days ago
  • Frankfort, KY (18 miles from Georgetown, KY)
  • 2 days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

In Person

Customer Service Specialist

  • Sherwin Williams
  • Lexington, KY (15 miles from Georgetown, KY)
  • 2 days ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 2 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

In Person

Multi-Location Customer Service Specialist

  • Sherwin Williams
  • Lexington, KY (15 miles from Georgetown, KY)
  • 2 days ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 2 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

In Person

Customer Account Representative

  • Rent A Center
  • Georgetown, KY
  • 2 days ago
  • Georgetown, KY
  • 2 days ago

Ready to do your best work? Join the team at this location to earn a $500 bonus: $250 at 30 days and $250 at 90 days. Interested in a minimum starting hourly rate of $16.15 per hour - $17.36 per...

In Person

Sr. Asst Customer Service

  • WestRock
  • Lexington, KY (15 miles from Georgetown, KY)
  • 2 days ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 2 days ago

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve...

In Person

Customer Service Associate - Earn Commissions Job

  • Zips Car Wash
  • Georgetown, KY
  • 3 days ago
  • Georgetown, KY
  • 3 days ago

Apply Now Why You'll Love This Job Do you love interacting with people and making someone's day better? Are you enthusiastic about helping others and looking for a customer service job where your...

In Person

Customer Service Rep(01403) - 103 Village Market Path

  • Domino's
  • Georgetown, KY
  • 4 days ago
  • Georgetown, KY
  • 4 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

In Person

Customer Service

  • Taco Bell
  • Nicholasville, KY (24 miles from Georgetown, KY)
  • 4 days ago
  • Nicholasville, KY (24 miles from Georgetown, KY)
  • 4 days ago

The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...

In Person

Customer Service Representative (Full-Time)

  • Dayton Freight
  • Lexington, KY (15 miles from Georgetown, KY)
  • 5 days ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 5 days ago

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment...

In Person Full Time

Customer Service Specialist

  • Orkin
  • Midway, KY (10 miles from Georgetown, KY)
  • 5 days ago
  • Midway, KY (10 miles from Georgetown, KY)
  • 5 days ago

We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our...

In Person

Customer Service Advisor I - Float

  • WesBanco
  • Georgetown, KY
  • 5 days ago
  • Georgetown, KY
  • 5 days ago

CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...

In Person

Customer Service Representative

  • U-Haul
  • Lexington, KY (15 miles from Georgetown, KY)
  • 6 days ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 6 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

In Person

Customer Support Agent

  • Orkin LLC
  • Lexington, KY (15 miles from Georgetown, KY)
  • 6 days ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 6 days ago

Overview If You’re Great at Helping People, We’ve Got the Career for You Are you a natural communicator who enjoys solving problems and creating great customer experiences? At Orkin, we’ll turn...

In Person

Customer Service Rep(01409) - 800 S Main St Ste D

  • Domino's Pizza
  • Nicholasville, KY (24 miles from Georgetown, KY)
  • 7 days ago
  • Nicholasville, KY (24 miles from Georgetown, KY)
  • 7 days ago

Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...

In Person

Demographic Data for Georgetown, KY

Moving to Georgetown, KY? Find some basic demographic data about Georgetown, KY below.


Local
National
51,035
944
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Georgetown, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Georgetown, KY offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Georgetown, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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