Customer Service Representative Jobs in Georgetown, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 63 Jobs

Customer Service Representative

  • Lexington, KY (15 miles from Georgetown, KY)
  • 8 hours ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 8 hours ago

Service Center Lexington KY JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Representative

  • Versailles, KY (18 miles from Georgetown, KY)
  • 20 hours ago
  • Versailles, KY (18 miles from Georgetown, KY)
  • 20 hours ago

We are seeking a dedicated Customer Service Representative to join our Versailles, KY regional team. This position provides critical customer and sales support....

Customer Experience Representative

  • Lexington, KY (15 miles from Georgetown, KY)
  • 1 day ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 1 day ago

Wherever possible, this role will strive for one-call resolution to the customer needs....

Retail Store Customer Service Specialist

  • Versailles, KY (18 miles from Georgetown, KY)
  • 1 day ago
  • Versailles, KY (18 miles from Georgetown, KY)
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Representative - Remote

  • Lexington, KY (15 miles from Georgetown, KY)
  • 1 day ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 1 day ago

Provide quality customer service through one-call resolution and establishing long-term customer relationships....

Remote Work

Customer Service Representative

  • Frankfort, KY (18 miles from Georgetown, KY)
  • 2 days ago
  • Frankfort, KY (18 miles from Georgetown, KY)
  • 2 days ago

WHITAKER BANK CUSTOMER SERVICE REPRESENTATIVE POSITION DESCRIPTION SUMMARY The position of CSR is responsible for processing all new account transactions; assisting customers in their selection of various...

Customer Service Associate - Bradford

  • Georgetown, KY
  • 3 days ago
  • Georgetown, KY
  • 3 days ago

CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...

Customer Service Advocate I

  • Frankfort, KY (18 miles from Georgetown, KY)
  • 4 days ago
  • Frankfort, KY (18 miles from Georgetown, KY)
  • 4 days ago

You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access to competitive...

Client Advocate I

  • Frankfort, KY (18 miles from Georgetown, KY)
  • 4 days ago
  • Frankfort, KY (18 miles from Georgetown, KY)
  • 4 days ago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...

Customer Account Representative

  • Cynthiana, KY (19 miles from Georgetown, KY)
  • 7 days ago
  • Cynthiana, KY (19 miles from Georgetown, KY)
  • 7 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Specialist

  • Lexington, KY (15 miles from Georgetown, KY)
  • 7 days ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 7 days ago

About the Team/Role The Customer Service Specialist primarily engages with WEX customers over the phone. In this role, you would be responsible for accurately answering customer inquiries about...

Bilingual Spanish Customer Service Representative - Remote

  • Frankfort, KY (18 miles from Georgetown, KY)
  • 7 days ago
  • Frankfort, KY (18 miles from Georgetown, KY)
  • 7 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Student: Sales Representative/ Customer Service Representative (Proliferation Marketing)

  • Lexington, KY (15 miles from Georgetown, KY)
  • 8 days ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 8 days ago

Student: Sales Representative/ Customer Service Representative (Proliferation Marketing) Requisition Number: SE04156 Department Name: 3J5SE: Student Employment Work Location: Lexington, KY On Campus...

Customer Service Associate

  • Owenton, KY (22 miles from Georgetown, KY)
  • 8 days ago
  • Owenton, KY (22 miles from Georgetown, KY)
  • 8 days ago

Are you someone who takes pride in making people feel welcome? Do you go the extra mile to help others and keep things running smoothly? If youve got a great attitude and a passion for creating...

Customer Service Associate - Temporary

  • Lexington, KY (15 miles from Georgetown, KY)
  • 12 days ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 12 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for Georgetown, KY

Moving to Georgetown, KY? Find some basic demographic data about Georgetown, KY below.


Local
National
51,035
944
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Georgetown, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Georgetown, KY offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Georgetown, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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