Customer Service Representative Jobs in Frenchburg, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Morehead, KY (21 miles from Frenchburg, KY)
- 3 days ago
- Morehead, KY (21 miles from Frenchburg, KY)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate - Temporary
- Irvine, KY (24 miles from Frenchburg, KY)
- 4 days ago
- Irvine, KY (24 miles from Frenchburg, KY)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Morehead, KY (21 miles from Frenchburg, KY)
- 26 days ago
- Morehead, KY (21 miles from Frenchburg, KY)
- 26 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(01416) - 155 Pine Crest Rd
- Morehead, KY (21 miles from Frenchburg, KY)
- 45+ days ago
- Morehead, KY (21 miles from Frenchburg, KY)
- 45+ days ago
Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...
Assistant Customer Service Specialist - AAFS (FWS)
- Morehead, KY (21 miles from Frenchburg, KY)
- 45+ days ago
- Morehead, KY (21 miles from Frenchburg, KY)
- 45+ days ago
Position Type Federal Work-Study Job Title Assistant Customer Service Specialist - AAFS (FWS) Posting Number STPO206 Grade/Level Level 1 - Entry Student Assistant Hourly Rate for Job Posting 9.50...
Customer Service Rep(01441) - 920 Indian Mound Dr
- Mount Sterling, KY (19 miles from Frenchburg, KY)
- 60+ days ago
- Mount Sterling, KY (19 miles from Frenchburg, KY)
- 60+ days ago
Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...
Assistant Customer Service Specialist - AAFS (IWS)
- Morehead, KY (21 miles from Frenchburg, KY)
- 60+ days ago
- Morehead, KY (21 miles from Frenchburg, KY)
- 60+ days ago
Posting Details To create a Posting, first complete the information on this screen, then click the Next button or select the page in the left hand navigation menu. Proceed through all sections...
- Mount Sterling, KY (19 miles from Frenchburg, KY)
- 60+ days ago
- Mount Sterling, KY (19 miles from Frenchburg, KY)
- 60+ days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Demographic Data for Frenchburg, KY
Moving to Frenchburg, KY? Find some basic demographic data about Frenchburg, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Frenchburg, KY
Highest Education Level
Customer Service Representatives in Frenchburg, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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