Customer Service Representative Jobs in Frankfort, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- MassMutual Financial Group
- Frankfort, KY
- 1 hour ago
- Frankfort, KY
- 1 hour ago
The Opportunity We're growing, and our clients deserve the best. As a remote Customer Service Associate within our Disability Income (DI) Call Center, you'll have an opportunity to develop highly...
RemotePart-Time Customer Service Specialist
- German American Bancorp, Inc.
- Shelbyville, KY (15 miles from Frankfort, KY)
- 1 day ago
- Shelbyville, KY (15 miles from Frankfort, KY)
- 1 day ago
Job Title: Part-Time Customer Service Specialist Hours: Less than 20 hours per week, Saturdays required 9:00am - 12:00 pm Overview: As a part-time Customer Service Specialist, you will be the...
In Person Part TimeCustomer Service Representative - Franklin Square
- WesBanco
- Frankfort, KY
- 2 days ago
- Frankfort, KY
- 2 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
In PersonCustomer Account Representative
- Rent A Center
- Georgetown, KY (18 miles from Frankfort, KY)
- 2 days ago
- Georgetown, KY (18 miles from Frankfort, KY)
- 2 days ago
Ready to do your best work? Join the team at this location to earn a $500 bonus: $250 at 30 days and $250 at 90 days. Interested in a minimum starting hourly rate of $16.15 per hour - $17.36 per...
In PersonCustomer Service Representative
- IPL Schoeller
- Shelbyville, KY (15 miles from Frankfort, KY)
- 3 days ago
- Shelbyville, KY (15 miles from Frankfort, KY)
- 3 days ago
The role As Customer Service Representative, you will be the primary point of contact for customers, ensuring their needs are met with efficiency, professionalism, and care....
In PersonCustomer Service Associate - Earn Commissions Job
- Zips Car Wash
- Georgetown, KY (18 miles from Frankfort, KY)
- 4 days ago
- Georgetown, KY (18 miles from Frankfort, KY)
- 4 days ago
Apply Now Why You'll Love This Job Do you love interacting with people and making someone's day better? Are you enthusiastic about helping others and looking for a customer service job where your...
In PersonCustomer Service Rep(01403) - 103 Village Market Path
- Domino's
- Georgetown, KY (18 miles from Frankfort, KY)
- 4 days ago
- Georgetown, KY (18 miles from Frankfort, KY)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
In Person- Taco Bell
- Georgetown, KY (18 miles from Frankfort, KY)
- 4 days ago
- Georgetown, KY (18 miles from Frankfort, KY)
- 4 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In Person- Orkin
- Midway, KY (11 miles from Frankfort, KY)
- 5 days ago
- Midway, KY (11 miles from Frankfort, KY)
- 5 days ago
We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our...
In PersonCustomer Service Advisor I - Float
- WesBanco
- Georgetown, KY (18 miles from Frankfort, KY)
- 5 days ago
- Georgetown, KY (18 miles from Frankfort, KY)
- 5 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
In PersonCustomer Service Representative
- Circle K
- Versailles, KY (18 miles from Frankfort, KY)
- 15 days ago
- Versailles, KY (18 miles from Frankfort, KY)
- 15 days ago
Store 4703306: 155 Yellow Jacket Dr, Versailles, Kentucky 40383 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service...
In PersonPT Customer Service Specialist
- German American Bancorp, Inc.
- Shelbyville, KY (15 miles from Frankfort, KY)
- 20 days ago
- Shelbyville, KY (15 miles from Frankfort, KY)
- 20 days ago
Job Title: PT Customer Service Specialist Hours: Less than 20 hours per week, Saturdays required 9:00am - 12:00 pm Overview: As a part-time Customer Service Specialist, you will be the first...
In Person Part Time- Wawa, Inc.
- Georgetown, KY (18 miles from Frankfort, KY)
- 30+ days ago
- Georgetown, KY (18 miles from Frankfort, KY)
- 30+ days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonCustomer Service Rep(01418) - 1108 Lexington Rd
- Domino's Pizza
- Georgetown, KY (18 miles from Frankfort, KY)
- 30+ days ago
- Georgetown, KY (18 miles from Frankfort, KY)
- 30+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
In PersonWeekly Earnings - Remote Customer Service, Set Your Own Hours (1099)
- Omni Interactions
- Lawrenceburg, KY (16 miles from Frankfort, KY)
- 45+ days ago
- Lawrenceburg, KY (16 miles from Frankfort, KY)
- 45+ days ago
This is the start of your journey to contracting with Omni. Once you have joined our community of remote customer care contractors, you will have exclusive access to view all open contracts. Omni...
RemoteDemographic Data for Frankfort, KY
Moving to Frankfort, KY? Find some basic demographic data about Frankfort, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Frankfort, KY
Highest Education Level
Customer Service Representatives in Frankfort, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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