Customer Service Representative Jobs in Frankfort, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Lead Customer Service Associate Job Georgetown, KY
- Georgetown, KY (18 miles from Frankfort, KY)
- 4 hours ago
- Georgetown, KY (18 miles from Frankfort, KY)
- 4 hours ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
Bilingual Customer Service Specialist (Spanish)
- Versailles, KY (18 miles from Frankfort, KY)
- 11 hours ago
- Versailles, KY (18 miles from Frankfort, KY)
- 11 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Rep(01418) - 1108 Lexington Rd
- Georgetown, KY (18 miles from Frankfort, KY)
- 23 hours ago
- Georgetown, KY (18 miles from Frankfort, KY)
- 23 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(01376) - 102 Plaza Dr
- Lawrenceburg, KY (16 miles from Frankfort, KY)
- 23 hours ago
- Lawrenceburg, KY (16 miles from Frankfort, KY)
- 23 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(01404) - 460 Lexington Rd
- Versailles, KY (18 miles from Frankfort, KY)
- 23 hours ago
- Versailles, KY (18 miles from Frankfort, KY)
- 23 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
SUPERVISION RECEIVED AND EXERCISED: Operates under the direct general supervision of a Supervisor; the Customer Service Representative exercises no supervision over other employees....
Front Desk - Service Writing, Customer Service - 401K PTO
- Georgetown, KY (18 miles from Frankfort, KY)
- 4 days ago
- Georgetown, KY (18 miles from Frankfort, KY)
- 4 days ago
Benefits: 401(k) Bonus based on performance Opportunity for advancement Paid time off Training & development At Midas we are dedicated to providing quality services to customer vehicles in the...
Customer Service Representative
- Versailles, KY (18 miles from Frankfort, KY)
- 5 days ago
- Versailles, KY (18 miles from Frankfort, KY)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate (cashier)
- Owenton, KY (18 miles from Frankfort, KY)
- 5 days ago
- Owenton, KY (18 miles from Frankfort, KY)
- 5 days ago
Work at HOP Shops, Home of the World-Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagramfeatured on popular late-night shows! Plus,...
Dairy Monitoring Customer Success Specialist (Texas, New Mexico)
- Frankfort, KY
- 5 days ago
- Frankfort, KY
- 5 days ago
**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...
. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. + Routinely responds to customers with an in-depth...
Customer Service Representative (Change of Agent) Remote USA R0049353
- Frankfort, KY
- 8 days ago
- Frankfort, KY
- 8 days ago
Customer Service Representative (Change of Agent) Remote USA R0049353 |** **FCC | CT Corporation System Wolters Kluwer** **Job Description** As a **Customer Service Representative (Change of Agent)*...
Company :** United Concordia Dental **Job Description :** **JOB SUMMARY** This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers...
Position Summary This position is for a Senior Customer Service Representative with American Health Holdings Medical Management Customer Service Department....
Demographic Data for Frankfort, KY
Moving to Frankfort, KY? Find some basic demographic data about Frankfort, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Frankfort, KY
Highest Education Level
Customer Service Representatives in Frankfort, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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