Customer Service Representative Jobs in Fort Knox, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 20 Jobs

Customer Service

  • KFC
  • Valley Station, KY (14 miles from Fort Knox, KY)
  • 1 day ago
  • Valley Station, KY (14 miles from Fort Knox, KY)
  • 1 day ago

Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...

In Person

Summer Customer Service Representative - Float

  • WesBanco
  • Elizabethtown, KY (12 miles from Fort Knox, KY)
  • 1 day ago
  • Elizabethtown, KY (12 miles from Fort Knox, KY)
  • 1 day ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

In Person

Customer Account Representative

  • Rent A Center
  • Elizabethtown, KY (12 miles from Fort Knox, KY)
  • 2 days ago
  • Elizabethtown, KY (12 miles from Fort Knox, KY)
  • 2 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $15.00 per hour - $15.30 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...

In Person

Customer Care Representative

  • McKesson Corporation
  • Shepherdsville, KY (13 miles from Fort Knox, KY)
  • 4 days ago
  • Shepherdsville, KY (13 miles from Fort Knox, KY)
  • 4 days ago

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more...

In Person

Customer Service Representative

  • QC Holdings
  • Shively, KY (22 miles from Fort Knox, KY)
  • 5 days ago
  • Shively, KY (22 miles from Fort Knox, KY)
  • 5 days ago

QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...

In Person

Remote Customer Service Representative

  • MCI Military Recruitment
  • Fort Knox, KY
  • 9 days ago
  • Fort Knox, KY
  • 9 days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote

Customer Service Representative

  • Circle K Stores, Inc.
  • Brandenburg, KY (14 miles from Fort Knox, KY)
  • 15 days ago
  • Brandenburg, KY (14 miles from Fort Knox, KY)
  • 15 days ago

Service Representative....

In Person

Customer Service Specialist

  • German American Bancorp, Inc.
  • Elizabethtown, KY (12 miles from Fort Knox, KY)
  • 18 days ago
  • Elizabethtown, KY (12 miles from Fort Knox, KY)
  • 18 days ago

Job Title: Customer Service Specialist Overview: As a part-time Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs....

In Person Part Time

Customer Service Associate

  • Wawa
  • Elizabethtown, KY (12 miles from Fort Knox, KY)
  • 23 days ago
  • Elizabethtown, KY (12 miles from Fort Knox, KY)
  • 23 days ago

As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is...

In Person

Customer Service/Sales

  • Home Depot
  • Elizabethtown, KY (12 miles from Fort Knox, KY)
  • 30+ days ago
  • Elizabethtown, KY (12 miles from Fort Knox, KY)
  • 30+ days ago

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

In Person

Weekly Earnings - Remote Customer Service, Set Your Own Hours (1099)

  • Omni Interactions
  • Fort Knox, KY
  • 30+ days ago
  • Fort Knox, KY
  • 30+ days ago

This is the start of your journey to contracting with Omni. Once you have joined our community of remote customer care contractors, you will have exclusive access to view all open contracts. Omni...

Remote

Customer Service Advisor 1 - Pear Orchard

  • WesBanco
  • Elizabethtown, KY (12 miles from Fort Knox, KY)
  • 30+ days ago
  • Elizabethtown, KY (12 miles from Fort Knox, KY)
  • 30+ days ago

CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...

In Person

Customer Service

  • Pizza Hut
  • Elizabethtown, KY (12 miles from Fort Knox, KY)
  • 30+ days ago
  • Elizabethtown, KY (12 miles from Fort Knox, KY)
  • 30+ days ago

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...

In Person

CUSTOMER SERVICE REP 01366) - 544 Conestoga Pkwy #15

  • Domino's Pizza
  • Shepherdsville, KY (13 miles from Fort Knox, KY)
  • 45+ days ago
  • Shepherdsville, KY (13 miles from Fort Knox, KY)
  • 45+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

In Person

Client Services Representative

  • National Veterinary Associates
  • Elizabethtown, KY (12 miles from Fort Knox, KY)
  • 60+ days ago
  • Elizabethtown, KY (12 miles from Fort Knox, KY)
  • 60+ days ago

Job Description Helmwood Veterinary Clinic is a General Practice Facility, seeking an experienced receptionist to join our team. Previous experience in a veterinary clinic is preferred but not...

In Person

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Fort Knox, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Fort Knox, KY offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fort Knox, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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