Customer Service Representative Jobs in Fort Knox, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Brandenburg, KY (14 miles from Fort Knox, KY)
- 13 hours ago
- Brandenburg, KY (14 miles from Fort Knox, KY)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Services Representative
- Shepherdsville, KY (13 miles from Fort Knox, KY)
- 2 days ago
- Shepherdsville, KY (13 miles from Fort Knox, KY)
- 2 days ago
Client Services Representative **Job Number:** JO-2506-10985 **Location (City, State):** Shepherdsville, KY **Employee Group:** Regular **Shift:** Day **Travel:** 5% **Site Name:** Shepherdsville...
PT Customer Service Specialist
- Elizabethtown, KY (12 miles from Fort Knox, KY)
- 3 days ago
- Elizabethtown, KY (12 miles from Fort Knox, KY)
- 3 days ago
Job Title: PT Customer Service Specialist Overview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role...
- Shepherdsville, KY (13 miles from Fort Knox, KY)
- 14 days ago
- Shepherdsville, KY (13 miles from Fort Knox, KY)
- 14 days ago
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more...
Tier 1 Customer Service Representative DSO (EEO/Disability/Vets) (
- Fort Knox, KY
- 18 days ago
- Fort Knox, KY
- 18 days ago
Provide support and assistance to Defense Manpower Data Center (DMDC) beneficiaries perDMDC Standard Operating Procedure (SOP) utilizing DMDC Knowledge Base documents forbeneficiaries having...
Retail Customer Service Cashier
- Elizabethtown, KY (12 miles from Fort Knox, KY)
- 21 days ago
- Elizabethtown, KY (12 miles from Fort Knox, KY)
- 21 days ago
Req ID: 459653 Address: 601 South Ring Rd Elizabethtown, KY, 42701 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Customer Service Representative, Full or Part Time
- Fairdale, KY (18 miles from Fort Knox, KY)
- 26 days ago
- Fairdale, KY (18 miles from Fort Knox, KY)
- 26 days ago
Store 4703233: 404 Mount Holly Rd, Fairdale, Kentucky 40118 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep (01427) - 8404 Preston Hwy
- Heritage Creek, KY (23 miles from Fort Knox, KY)
- 30+ days ago
- Heritage Creek, KY (23 miles from Fort Knox, KY)
- 30+ days ago
Customer Service Representatives with Domino's Pizza undertake a variety of duties.Job duties include:Taking phone callsTaking ordersMaking pizzasCompleting cash transactionsProviding customers a great...
Customer Service Representative
- Corydon, IN (24 miles from Fort Knox, KY)
- 30+ days ago
- Corydon, IN (24 miles from Fort Knox, KY)
- 30+ days ago
Store 4700082: 825 W Highway 62, Corydon, Indiana 47112 Availability - Shift/Days Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep (01369) 757 Bypass Rd Brandenburg KY
- Brandenburg, KY (14 miles from Fort Knox, KY)
- 30+ days ago
- Brandenburg, KY (14 miles from Fort Knox, KY)
- 30+ days ago
Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support....
Customer Service Rep(02523) EVENINGS & WEEKENDS ONLY-1780 Old State Rd 135 Corydon IN
- Corydon, IN (24 miles from Fort Knox, KY)
- 30+ days ago
- Corydon, IN (24 miles from Fort Knox, KY)
- 30+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Credit Card Customer Service Representative
- Central, IN (22 miles from Fort Knox, KY)
- 30+ days ago
- Central, IN (22 miles from Fort Knox, KY)
- 30+ days ago
Job description Call Center Customer Service Representative * Call Center Experience REQUIRED Holidays Required: Valentine's Day, Mother's Day, Christmas Eve MUST BE IN CENTRAL OR EST TIME ZONE WHO...
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkPOSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Retail Customer Service Associate
- Elizabethtown, KY (12 miles from Fort Knox, KY)
- 45+ days ago
- Elizabethtown, KY (12 miles from Fort Knox, KY)
- 45+ days ago
... Want to make a lot of people's day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fort Knox, KY
Highest Education Level
Customer Service Representatives in Fort Knox, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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