Customer Service Representative Jobs in Fort Campbell, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 25 Jobs

Customer Service Rep

Clarksville, TN (12 miles from Fort Campbell, KY)
11 hours ago

Clarksville, TN (12 miles from Fort Campbell, KY)
11 hours ago

Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and warehouse...

Customer Service Specialist

Clarksville, TN (12 miles from Fort Campbell, KY)
1 day ago

Clarksville, TN (12 miles from Fort Campbell, KY)
1 day ago

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...

Customer Service Agent

Clarksville, TN (12 miles from Fort Campbell, KY)
1 day ago

Clarksville, TN (12 miles from Fort Campbell, KY)
1 day ago

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...

Hybrid Sales & Customer Support Specialist

Clarksville, TN (12 miles from Fort Campbell, KY)
1 day ago

Clarksville, TN (12 miles from Fort Campbell, KY)
1 day ago

Job Type Full-time Description Hybrid Sales & Customer Support Specialist Furniture Connection Clearance Center Are you a people person with a passion for sales and customer service? Furniture...

Customer Service Associate I

Erin, TN (22 miles from Fort Campbell, KY)
2 days ago

Erin, TN (22 miles from Fort Campbell, KY)
2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Dover, TN (20 miles from Fort Campbell, KY)
2 days ago

Dover, TN (20 miles from Fort Campbell, KY)
2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Retail Customer Service Cashier

Oak Grove, KY (9 miles from Fort Campbell, KY)
5 days ago

Oak Grove, KY (9 miles from Fort Campbell, KY)
5 days ago

Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...

Customer Service Associate I

Clarksville, TN (12 miles from Fort Campbell, KY)
6 days ago

Clarksville, TN (12 miles from Fort Campbell, KY)
6 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Oak Grove, KY (9 miles from Fort Campbell, KY)
7 days ago

Oak Grove, KY (9 miles from Fort Campbell, KY)
7 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Hopkinsville, KY (22 miles from Fort Campbell, KY)
7 days ago

Hopkinsville, KY (22 miles from Fort Campbell, KY)
7 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Healthcare Customer Service Representative - Remote

Clarksville, TN (12 miles from Fort Campbell, KY)
10 days ago

Clarksville, TN (12 miles from Fort Campbell, KY)
10 days ago

Hires must reside within the state of Tennessee.Your ResponsibilitiesHealthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions,...

Remote Work

Customer Service Representative - 2nd Shift

Clarksville, TN (12 miles from Fort Campbell, KY)
16 days ago

Clarksville, TN (12 miles from Fort Campbell, KY)
16 days ago

Store 4703689: 648 La Fayette Rd, Clarksville, Tennessee 37042 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Rep(08714) - 3836-C Trenton Rd.

Clarksville, TN (12 miles from Fort Campbell, KY)
18 days ago

Clarksville, TN (12 miles from Fort Campbell, KY)
18 days ago

Service Representatives (CSR) are responsible for answering phone calls, taking orders, handling money, insuring labels for orders are placed on the correct boxes, and helping walk-in and drive thug...

Senior Customer Service Representative

Clarksville, TN (12 miles from Fort Campbell, KY)
30+ days ago

Clarksville, TN (12 miles from Fort Campbell, KY)
30+ days ago

Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...

Customer Service Rep(08718) - 1206 State Hwy 48 Ste C

Clarksville, TN (12 miles from Fort Campbell, KY)
30+ days ago

Clarksville, TN (12 miles from Fort Campbell, KY)
30+ days ago

Company DescriptionDomino's Employee Benefits:Competitive Wages - pay based on experience and the position. Starting pay is $9.00 per hourFlexible Schedules - Part time or Full time schedules...

View all 25 jobs

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

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Salary for Customer Service Representative Jobs in Fort Campbell, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Fort Campbell, KY offer the following education background

Bachelor's Degree

31.1%

High School or GED

26.9%

Associate's Degree

16.2%

Vocational Degree or Certification

12.9%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

1.0%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fort Campbell, KY

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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