Customer Service Representative Jobs in Fairdale, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 130 Jobs

Customer Service Associate - Floyds Knobs

  • Floyds Knobs, IN (19 miles from Fairdale, KY)
  • 4 hours ago
  • Floyds Knobs, IN (19 miles from Fairdale, KY)
  • 4 hours ago

Responsibilities: Takes incoming phone calls and answers customer questions. Handles any walk-in customers. Collects payments. Makes policy changes. Assists with claims paperwork that is requested...

Customer Service Representative

  • Georgetown, IN (18 miles from Fairdale, KY)
  • 7 hours ago
  • Georgetown, IN (18 miles from Fairdale, KY)
  • 7 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative (Sr. Loan Consultant)

  • Louisville, KY (10 miles from Fairdale, KY)
  • 12 hours ago
  • Louisville, KY (10 miles from Fairdale, KY)
  • 12 hours ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Medical Equipment Customer Service Representative

  • Louisville, KY (10 miles from Fairdale, KY)
  • 13 hours ago
  • Louisville, KY (10 miles from Fairdale, KY)
  • 13 hours ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Advisor

  • Louisville, KY (7 miles from Fairdale, KY)
  • 16 hours ago
  • Louisville, KY (7 miles from Fairdale, KY)
  • 16 hours ago

What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...

Customer Service Representative

  • Hillview, KY (4 miles from Fairdale, KY)
  • 1 day ago
  • Hillview, KY (4 miles from Fairdale, KY)
  • 1 day ago

The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...

Medical Screener - Reception Technician (Customer Service)

  • Louisville, KY (10 miles from Fairdale, KY)
  • 1 day ago
  • Louisville, KY (10 miles from Fairdale, KY)
  • 1 day ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Customer Service/Sales

  • Clarksville, IN (15 miles from Fairdale, KY)
  • 1 day ago
  • Clarksville, IN (15 miles from Fairdale, KY)
  • 1 day ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Representative - Hybrid(Remote/Office)

  • Louisville, KY (10 miles from Fairdale, KY)
  • 1 day ago
  • Louisville, KY (10 miles from Fairdale, KY)
  • 1 day ago

JOB SUMMARY The Customer Service Representative (CSR) is responsible for handling inbound customer inquiries into the Customer Service Center (CSC)....

Remote Work

Rep II, Customer Service (CLS) (2nd Shift) - Shepherdsville KY

  • Shepherdsville, KY (9 miles from Fairdale, KY)
  • 1 day ago
  • Shepherdsville, KY (9 miles from Fairdale, KY)
  • 1 day ago

Customer Service Representative II is responsible for communications with customers in a professional, prompt, and effective manner which includes responding to inquiries, processing orders and handling...

Air Export Agent / Customer Service

  • Louisville, KY (10 miles from Fairdale, KY)
  • 1 day ago
  • Louisville, KY (10 miles from Fairdale, KY)
  • 1 day ago

"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find...

Store Retail Loss Prevention Customer Service Associate II

  • Louisville, KY (10 miles from Fairdale, KY)
  • 1 day ago
  • Louisville, KY (10 miles from Fairdale, KY)
  • 1 day ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Advisor -Float

  • Sellersburg, IN (20 miles from Fairdale, KY)
  • 1 day ago
  • Sellersburg, IN (20 miles from Fairdale, KY)
  • 1 day ago

CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...

Customer Service Associate - Customer Service Center

  • New Albany, IN (13 miles from Fairdale, KY)
  • 1 day ago
  • New Albany, IN (13 miles from Fairdale, KY)
  • 1 day ago

This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...

Air Export Agent / Customer Service

  • Louisville, KY (5 miles from Fairdale, KY)
  • 1 day ago
  • Louisville, KY (5 miles from Fairdale, KY)
  • 1 day ago

Company Description Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors...

Demographic Data for Fairdale, KY

Moving to Fairdale, KY? Find some basic demographic data about Fairdale, KY below.


Local
National
10,017
77
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Fairdale, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Fairdale, KY offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fairdale, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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