Customer Service Representative Jobs in Erlanger, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Community Choice Financial Family of Brands
- Cincinnati, OH (11 miles from Erlanger, KY)
- 30+ days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 30+ days ago
Your Opportunity: Customer Service Representative CheckSmart Cincinnati, OH As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
In PersonCustomer Service Representative
- MCC
- Batavia, OH (22 miles from Erlanger, KY)
- 1 day ago
- Batavia, OH (22 miles from Erlanger, KY)
- 1 day ago
Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...
In PersonMedical Equipment Customer Service Representative
- Rotech Healthcare Inc.
- Erlanger, KY
- 12 hours ago
- Erlanger, KY
- 12 hours ago
Service Representative to join our team....
In PersonCustomer Service Representative
- Circle K
- Harrison, OH (17 miles from Erlanger, KY)
- 13 hours ago
- Harrison, OH (17 miles from Erlanger, KY)
- 13 hours ago
Store 4700059: 1031 Harrison Avenue, Harrison, Ohio 45030 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person- Safelite AutoGlass
- West Chester, OH (23 miles from Erlanger, KY)
- 13 hours ago
- West Chester, OH (23 miles from Erlanger, KY)
- 13 hours ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
In PersonBlood Collection Staff - Customer Service
- American National Red Cross
- Cincinnati, OH (11 miles from Erlanger, KY)
- 20 hours ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 20 hours ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
In PersonRegistered Client Service Associate
- UBS
- Cincinnati, OH (11 miles from Erlanger, KY)
- 21 hours ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 21 hours ago
Client Service Associates support both clients and advisors in the following areas: • Serve as the first point of contact by managing inbound client calls and initiating outbound calls as needed •...
In PersonAirline Customer Service Agent
- TREGO DUGAN AVIATION OF GRAND ISLAND INC
- Hebron, KY (8 miles from Erlanger, KY)
- 1 day ago
- Hebron, KY (8 miles from Erlanger, KY)
- 1 day ago
Open availability is needed** Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules. Number of weekly hours may increase or...
In Person- Wawa, Inc.
- Blue Ash, OH (19 miles from Erlanger, KY)
- 1 day ago
- Blue Ash, OH (19 miles from Erlanger, KY)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonCustomer Service Representative
- TruGreen
- Fairfield, OH (21 miles from Erlanger, KY)
- 2 days ago
- Fairfield, OH (21 miles from Erlanger, KY)
- 2 days ago
... Thunderbird Lane, Fairfield, Ohio 45014 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to...
In PersonCustomer Service Representative
- U-Haul
- Walton, KY (10 miles from Erlanger, KY)
- 2 days ago
- Walton, KY (10 miles from Erlanger, KY)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonClient Services Representative (6p-4a)
- Ethos Veterinary Health
- Cincinnati, OH (11 miles from Erlanger, KY)
- 3 days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 3 days ago
We are seeking a dedicated, compassionate, and highly motivated Customer Service Representative to join our overnight team in a third shift position (6p-4a)....
In PersonCustomer Service Representative
- West Shore Home
- Cincinnati, OH (11 miles from Erlanger, KY)
- 3 days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 3 days ago
Position: Customer Service SpecialistLocation: Cincinnati, OH (ONSITE)Schedule: Monday-Friday, 7:30am-4:00pm (Full-Time)Who We Are:West Shore Home is a technology-driven and industry-leading home...
In PersonCustomer Service Representative
- American Reprographics Company
- Cincinnati, OH (11 miles from Erlanger, KY)
- 4 days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 4 days ago
(www.e-arc.com) is a world-wide public company looking for a Customer Service Representative (CSR) who will coordinate and process orders for print jobs, material or merchandise received by mail, e-mail...
In Person- LHH
- Norwood, OH (11 miles from Erlanger, KY)
- 4 days ago
- Norwood, OH (11 miles from Erlanger, KY)
- 4 days ago
Medical Customer Service Representative Location: Norwood, OH (Hybrid) Schedule: Monday-Friday, 8:00 AM - 5:00 PM Employment Type: Contract-to-Hire Position Overview We are seeking a Medical Customer...
HybridDemographic Data for Erlanger, KY
Moving to Erlanger, KY? Find some basic demographic data about Erlanger, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Erlanger, KY
Highest Education Level
Customer Service Representatives in Erlanger, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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