Customer Service Representative Jobs in Erlanger, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Multi-Color Corporation
- Milford, OH (20 miles from Erlanger, KY)
- 4 days ago
- Multi-Color Corporation
- Milford, OH (20 miles from Erlanger, KY)
- 4 days ago
Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...
Member Service Representative weekend
- Harrison, OH (17 miles from Erlanger, KY)
- 2 hours ago
- Harrison, OH (17 miles from Erlanger, KY)
- 2 hours ago
he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and...
Sr Customer Service Representative
- Cincinnati, OH (11 miles from Erlanger, KY)
- 9 hours ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 9 hours ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Customer Service Representative
- Aurora, IN (21 miles from Erlanger, KY)
- 12 hours ago
- Aurora, IN (21 miles from Erlanger, KY)
- 12 hours ago
The Customer Service Representative is the communication link between customer/sales/production and provides high level, professional customer service by responding to customer inquiries by telephone...
Customer Service Advisor - Montgomery
- Cincinnati, OH (11 miles from Erlanger, KY)
- 23 hours ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 23 hours ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Representative Specialist
- Florence, KY (3 miles from Erlanger, KY)
- 1 day ago
- Florence, KY (3 miles from Erlanger, KY)
- 1 day ago
Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...
- Cincinnati, OH (11 miles from Erlanger, KY)
- 1 day ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Sales & Customer Service Associate
- Cincinnati, OH (11 miles from Erlanger, KY)
- 1 day ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 1 day ago
Overview Where Better Careers Begin! Massage Envy Kenwood Do you have a passion for helping others? At the Massage Envy Kenwood franchise, we support and inspire you to be your best while we work...
Retail Customer Service Team Member - Full-Time
- Newport, KY (5 miles from Erlanger, KY)
- 1 day ago
- Newport, KY (5 miles from Erlanger, KY)
- 1 day ago
Store - CIN-NEWPORT, KY Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
CLUB Customer Service Outfitter
- West Chester, OH (23 miles from Erlanger, KY)
- 2 days ago
- West Chester, OH (23 miles from Erlanger, KY)
- 2 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Executive Assistant I Financial Aid - Customer Service
- Cincinnati, OH (11 miles from Erlanger, KY)
- 2 days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 2 days ago
Executive Assistant I Financial Aid - Customer Service Overview: The Executive Assistant I assist with the day to day administrative and customer service support functions for the Office of...
- Hebron, KY (8 miles from Erlanger, KY)
- 2 days ago
- Hebron, KY (8 miles from Erlanger, KY)
- 2 days ago
Join our Field Team and help shape the future of retailwhere innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate provides...
Customer Service Representative
- Blue Ash, OH (19 miles from Erlanger, KY)
- 3 days ago
- Blue Ash, OH (19 miles from Erlanger, KY)
- 3 days ago
Summary: The Customer Service Representative processes purchase orders received via fax and e-mail by accurately entering sales orders into computer system....
Sr. Customer Support Specialist
- Walton, KY (10 miles from Erlanger, KY)
- 3 days ago
- Walton, KY (10 miles from Erlanger, KY)
- 3 days ago
Job Type Full-time Description Lyons Magnus leads the food industry with creativity and innovation, crafting top-quality products across all manufacturing phases, from raw materials to marketing....
Representative, Customer Service
- Hebron, KY (8 miles from Erlanger, KY)
- 3 days ago
- Hebron, KY (8 miles from Erlanger, KY)
- 3 days ago
Customer Service Representative, entry level, handles a very high volume of calls daily, taking orders, as well as, providing information to our customers on how their orders are progressing throughout...
Demographic Data for Erlanger, KY
Moving to Erlanger, KY? Find some basic demographic data about Erlanger, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Erlanger, KY
Highest Education Level
Customer Service Representatives in Erlanger, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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