Customer Service Representative Jobs in Elizabethtown, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 24 Jobs

Customer Service Associate I

  • Sonora, KY (12 miles from Elizabethtown, KY)
  • 2 days ago
  • Sonora, KY (12 miles from Elizabethtown, KY)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Vine Grove, KY (16 miles from Elizabethtown, KY)
  • 2 days ago
  • Vine Grove, KY (16 miles from Elizabethtown, KY)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Ekron, KY (20 miles from Elizabethtown, KY)
  • 2 days ago
  • Ekron, KY (20 miles from Elizabethtown, KY)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Retail Customer Service Cashier

  • Shepherdsville, KY (20 miles from Elizabethtown, KY)
  • 5 days ago
  • Shepherdsville, KY (20 miles from Elizabethtown, KY)
  • 5 days ago

Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...

Customer Service Associate I

  • Hodgenville, KY (11 miles from Elizabethtown, KY)
  • 6 days ago
  • Hodgenville, KY (11 miles from Elizabethtown, KY)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Bardstown, KY (21 miles from Elizabethtown, KY)
  • 7 days ago
  • Bardstown, KY (21 miles from Elizabethtown, KY)
  • 7 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Radcliff, KY (11 miles from Elizabethtown, KY)
  • 7 days ago
  • Radcliff, KY (11 miles from Elizabethtown, KY)
  • 7 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Technician I

  • Shepherdsville, KY (20 miles from Elizabethtown, KY)
  • 7 days ago
  • Shepherdsville, KY (20 miles from Elizabethtown, KY)
  • 7 days ago

About the Role: Kinetic's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and...

Customer Service Associate I

  • Shepherdsville, KY (20 miles from Elizabethtown, KY)
  • 7 days ago
  • Shepherdsville, KY (20 miles from Elizabethtown, KY)
  • 7 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Elizabethtown, KY
  • 7 days ago
  • Elizabethtown, KY
  • 7 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Member Service Representative / Loan Officer

  • Bardstown, KY (21 miles from Elizabethtown, KY)
  • 8 days ago
  • Bardstown, KY (21 miles from Elizabethtown, KY)
  • 8 days ago

Member Service Representative / Loan Officer Are you ready to join a team that is committed to hardworking Kentuckians? If so, Abound Credit Union might be the place for you! We are driven by our...

Customer Service Representative

  • Bardstown, KY (21 miles from Elizabethtown, KY)
  • 16 days ago
  • Bardstown, KY (21 miles from Elizabethtown, KY)
  • 16 days ago

Store 4703332: 1085 Bloomfield Rd, Bardstown, Kentucky 40004 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Hodgenville, KY (11 miles from Elizabethtown, KY)
  • 16 days ago
  • Hodgenville, KY (11 miles from Elizabethtown, KY)
  • 16 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Branch Customer Service

  • Elizabethtown, KY
  • 16 days ago
  • Elizabethtown, KY
  • 16 days ago

As Branch Customer Service this position will serve the customers in a variety of ways. One responsibility will be to drive to deliver product and make pick-ups at customer facilities and branch...

Pharmacy Customer Service Associate

  • Elizabethtown, KY
  • 20 days ago
  • Elizabethtown, KY
  • 20 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for Elizabethtown, KY

Moving to Elizabethtown, KY? Find some basic demographic data about Elizabethtown, KY below.


Local
National
52,731
1,549
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Elizabethtown, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Elizabethtown, KY offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Elizabethtown, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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