Customer Service Representative Jobs in Elizabethtown, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-12 of 12 Jobs

Customer Service Representative

  • Shepherdsville, KY (20 miles from Elizabethtown, KY)
  • 4 days ago
  • Shepherdsville, KY (20 miles from Elizabethtown, KY)
  • 4 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Pharmacy Customer Service Associate

  • Bardstown, KY (21 miles from Elizabethtown, KY)
  • 4 days ago
  • Bardstown, KY (21 miles from Elizabethtown, KY)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Rep II, Customer Service (CLS) (2nd Shift) - Shepherdsville KY

  • Shepherdsville, KY (20 miles from Elizabethtown, KY)
  • 5 days ago
  • Shepherdsville, KY (20 miles from Elizabethtown, KY)
  • 5 days ago

Customer Service Representative II is responsible for communications with customers in a professional, prompt, and effective manner which includes responding to inquiries, processing orders and handling...

Client Services Representative

  • Shepherdsville, KY (20 miles from Elizabethtown, KY)
  • 8 days ago
  • Shepherdsville, KY (20 miles from Elizabethtown, KY)
  • 8 days ago

Client Services Representative **Job Number:** JO-2506-10985 **Location (City, State):** Shepherdsville, KY **Employee Group:** Regular **Shift:** Day **Travel:** 5% **Site Name:** Shepherdsville...

PT Customer Service Specialist

  • Elizabethtown, KY
  • 9 days ago
  • Elizabethtown, KY
  • 9 days ago

Job Title: PT Customer Service Specialist Overview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role...

Member Service Representative / Loan Officer

  • Bardstown, KY (21 miles from Elizabethtown, KY)
  • 10 days ago
  • Bardstown, KY (21 miles from Elizabethtown, KY)
  • 10 days ago

Member Service Representative / Loan Officer Are you ready to join a team that is committed to hardworking Kentuckians? If so, Abound Credit Union might be the place for you! We are driven by our...

Customer Care Representative

  • Shepherdsville, KY (20 miles from Elizabethtown, KY)
  • 19 days ago
  • Shepherdsville, KY (20 miles from Elizabethtown, KY)
  • 19 days ago

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more...

Tier 1 Customer Service Representative DSO (EEO/Disability/Vets) (

  • Fort Knox, KY (12 miles from Elizabethtown, KY)
  • 24 days ago
  • Fort Knox, KY (12 miles from Elizabethtown, KY)
  • 24 days ago

Provide support and assistance to Defense Manpower Data Center (DMDC) beneficiaries perDMDC Standard Operating Procedure (SOP) utilizing DMDC Knowledge Base documents forbeneficiaries having...

Retail Customer Service Cashier

  • Elizabethtown, KY
  • 26 days ago
  • Elizabethtown, KY
  • 26 days ago

Req ID: 459653 Address: 601 South Ring Rd Elizabethtown, KY, 42701 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...

Customer Service Representative - Work at Home

  • Elizabethtown, KY
  • 29 days ago
  • Elizabethtown, KY
  • 29 days ago

Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Customer Service Rep(01366) - 544 Conestoga Pkwy #15

  • Shepherdsville, KY (20 miles from Elizabethtown, KY)
  • 90+ days ago
  • Shepherdsville, KY (20 miles from Elizabethtown, KY)
  • 90+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service/Sales

  • Elizabethtown, KY
  • 90+ days ago
  • Elizabethtown, KY
  • 90+ days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Demographic Data for Elizabethtown, KY

Moving to Elizabethtown, KY? Find some basic demographic data about Elizabethtown, KY below.


Local
National
52,731
1,549
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Elizabethtown, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Elizabethtown, KY offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Elizabethtown, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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