Customer Service Representative Jobs in Dry Ridge, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 32 Jobs

Pharmacy Customer Service Associate

  • Erlanger, KY (23 miles from Dry Ridge, KY)
  • 3 hours ago
  • Erlanger, KY (23 miles from Dry Ridge, KY)
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Erlanger, KY (23 miles from Dry Ridge, KY)
  • 7 hours ago
  • Erlanger, KY (23 miles from Dry Ridge, KY)
  • 7 hours ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Representative

  • Glencoe, KY (7 miles from Dry Ridge, KY)
  • 8 hours ago
  • Glencoe, KY (7 miles from Dry Ridge, KY)
  • 8 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Automotive Customer Service Advisor

  • Florence, KY (21 miles from Dry Ridge, KY)
  • 2 days ago
  • Florence, KY (21 miles from Dry Ridge, KY)
  • 2 days ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Customer Service Associate

  • Florence, KY (21 miles from Dry Ridge, KY)
  • 2 days ago
  • Florence, KY (21 miles from Dry Ridge, KY)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Delivery Driver - Florence, KY Part Time

  • Independence, KY (17 miles from Dry Ridge, KY)
  • 4 days ago
  • Independence, KY (17 miles from Dry Ridge, KY)
  • 4 days ago

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...

Customer Service Delivery Driver - Florence, KY

  • Independence, KY (17 miles from Dry Ridge, KY)
  • 5 days ago
  • Independence, KY (17 miles from Dry Ridge, KY)
  • 5 days ago

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...

Customer Service Associate (cashier)

  • Owenton, KY (16 miles from Dry Ridge, KY)
  • 7 days ago
  • Owenton, KY (16 miles from Dry Ridge, KY)
  • 7 days ago

Work at HOP Shops, Home of the World-Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagramfeatured on popular late-night shows! Plus,...

Customer Service Rep

  • Florence, KY (21 miles from Dry Ridge, KY)
  • 8 days ago
  • Florence, KY (21 miles from Dry Ridge, KY)
  • 8 days ago

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...

Customer Service Rep (1495) - 90 S. Main, Suite 1A

  • Dry Ridge, KY
  • 10 days ago
  • Dry Ridge, KY
  • 10 days ago

Customer Service Rep (1495) - 90 S. Main, Suite 1A 3.4 3.4 out of 5 stars Dry Ridge, KY Job Description Uphold Domino's standards of grooming, uniform, and appearance. Collect cash and credit card...

Customer Service Representatives - Starting at $20/hourly

  • Erlanger, KY (23 miles from Dry Ridge, KY)
  • 13 days ago
  • Erlanger, KY (23 miles from Dry Ridge, KY)
  • 13 days ago

Train onsite/ Home Office Program This position requires you to complete training onsite at 4600 Houston Road, Florence KY After training, you may have the option to participate in our Home Office...

Customer Service Rep(01459) - 8851 Us Highway 42

  • Union, KY (18 miles from Dry Ridge, KY)
  • 13 days ago
  • Union, KY (18 miles from Dry Ridge, KY)
  • 13 days ago

Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...

Customer Service Rep(01375) - 1785 Patrick Dr

  • Burlington, KY (23 miles from Dry Ridge, KY)
  • 13 days ago
  • Burlington, KY (23 miles from Dry Ridge, KY)
  • 13 days ago

Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...

Customer Service Rep(01483) - 2352 Buttermilk Crossing

  • Crescent Springs, KY (23 miles from Dry Ridge, KY)
  • 14 days ago
  • Crescent Springs, KY (23 miles from Dry Ridge, KY)
  • 14 days ago

Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...

Customer Service Rep(01462) -7647 Alexandria Pike

  • Alexandria, KY (21 miles from Dry Ridge, KY)
  • 14 days ago
  • Alexandria, KY (21 miles from Dry Ridge, KY)
  • 14 days ago

Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...

Demographic Data for Dry Ridge, KY

Moving to Dry Ridge, KY? Find some basic demographic data about Dry Ridge, KY below.


Local
National
11,087
177
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Dry Ridge, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Dry Ridge, KY offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Dry Ridge, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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