Customer Service Representative Jobs in Danville, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-12 of 12 Jobs

Customer Service

  • Taco Bell
  • Nicholasville, KY (21 miles from Danville, KY)
  • 4 days ago
  • Nicholasville, KY (21 miles from Danville, KY)
  • 4 days ago

The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...

In Person

Customer Service Specialist

  • Orkin
  • Keene, KY (22 miles from Danville, KY)
  • 5 days ago
  • Keene, KY (22 miles from Danville, KY)
  • 5 days ago

We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our...

In Person

Customer Service Rep(01409) - 800 S Main St Ste D

  • Domino's Pizza
  • Nicholasville, KY (21 miles from Danville, KY)
  • 8 days ago
  • Nicholasville, KY (21 miles from Danville, KY)
  • 8 days ago

Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...

In Person

Customer Service Rep(01377) - 22 Frontier Blvd

  • Domino's Pizza
  • Stanford, KY (9 miles from Danville, KY)
  • 30+ days ago
  • Stanford, KY (9 miles from Danville, KY)
  • 30+ days ago

Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...

In Person

Customer Service Associate

  • Wawa, Inc.
  • Nicholasville, KY (21 miles from Danville, KY)
  • 30+ days ago
  • Nicholasville, KY (21 miles from Danville, KY)
  • 30+ days ago

Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....

In Person

Customer Service Rep

  • Domino's Pizza
  • Harrodsburg, KY (12 miles from Danville, KY)
  • 30+ days ago
  • Harrodsburg, KY (12 miles from Danville, KY)
  • 30+ days ago

Company Description Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as...

In Person

Customer Service Associate - Closing Shift

  • Raising Cane's
  • Nicholasville, KY (21 miles from Danville, KY)
  • 60+ days ago
  • Nicholasville, KY (21 miles from Danville, KY)
  • 60+ days ago

Starting hiring pay at: $ 15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

In Person

Customer Service Representative

  • Circle K Stores, Inc.
  • Nicholasville, KY (21 miles from Danville, KY)
  • 60+ days ago
  • Nicholasville, KY (21 miles from Danville, KY)
  • 60+ days ago

Store 4703247: 633 Edgewood Drive, Nicholasville, Kentucky 40356 Shift Availability Evenings Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...

In Person

Customer Service Representative Not A Call Center

  • Top Notch Marketing Solutions
  • Nicholasville, KY (21 miles from Danville, KY)
  • 90+ days ago
  • Nicholasville, KY (21 miles from Danville, KY)
  • 90+ days ago

We are looking for a progressive Customer Service Representative with restaurant, retail, sales or hospitality experience to work with clients from leading industries across the country with a strong...

In Person

Customer Service / In-Store Representative

  • Top Notch Marketing Solutions
  • Nicholasville, KY (21 miles from Danville, KY)
  • 90+ days ago
  • Nicholasville, KY (21 miles from Danville, KY)
  • 90+ days ago

Company Description Top Notch Marketing Solutions, Inc. is an in-store promotional marketing and sales company. Our clients have a huge presence in some of the nation's largest retailers. We bring...

In Person

Customer Service Associate - Part Time

  • Raising Cane's
  • Nicholasville, KY (21 miles from Danville, KY)
  • 90+ days ago
  • Nicholasville, KY (21 miles from Danville, KY)
  • 90+ days ago

Starting hiring pay at: $ 15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

In Person Part Time

Customer Service Rep(01415) - 135 E Main St

  • Domino's Pizza
  • Danville, KY
  • 90+ days ago
  • Danville, KY
  • 90+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

In Person

Demographic Data for Danville, KY

Moving to Danville, KY? Find some basic demographic data about Danville, KY below.


Local
National
25,918
716
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Danville, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Danville, KY offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Danville, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »