Customer Service Representative Jobs in Cromona, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Hindman, KY (18 miles from Cromona, KY)
- 4 days ago
- Hindman, KY (18 miles from Cromona, KY)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Norton, VA (15 miles from Cromona, KY)
- 6 days ago
- Norton, VA (15 miles from Cromona, KY)
- 6 days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Crew Member: Customer Service / Cashier
- Saint Paul, VA (24 miles from Cromona, KY)
- 9 days ago
- Saint Paul, VA (24 miles from Cromona, KY)
- 9 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
Customer Service Representative - Full Time
- Norton, VA (15 miles from Cromona, KY)
- 13 days ago
- Norton, VA (15 miles from Cromona, KY)
- 13 days ago
JOB TITLE Customer Service Representative SUMMARY: Responsible for greeting consumers and visitors in a professional manner....
Customer Service Rep(01470) - 115 Pike Street
- Pikeville, KY (23 miles from Cromona, KY)
- 24 days ago
- Pikeville, KY (23 miles from Cromona, KY)
- 24 days ago
Company Description Job Description Take customers orders Qualifications Additional Information
- Norton, VA (15 miles from Cromona, KY)
- 27 days ago
- Norton, VA (15 miles from Cromona, KY)
- 27 days ago
We are now offering a $500 Hiring Bonus! At Crutchfield, our innovative company culture is centered around helping our employees succeed while delivering best-in-class service to our customers....
- Pikeville, KY (23 miles from Cromona, KY)
- 60+ days ago
- Pikeville, KY (23 miles from Cromona, KY)
- 60+ days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Airport Agent - Customer Service
- Kona, KY (7 miles from Cromona, KY)
- 60+ days ago
- Kona, KY (7 miles from Cromona, KY)
- 60+ days ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Part-Time Customer Service Attendant
- Pikeville, KY (23 miles from Cromona, KY)
- 90+ days ago
- Pikeville, KY (23 miles from Cromona, KY)
- 90+ days ago
PART-TIME CUSTOMER SERVICE ATTENDANT Show Map Location 911 BYPASS ROAD, BUILDING A, PIKEVILLE, KY 41501, BUILDING A, Pikeville, KY, 41501, United States Job Category ADMINISTRATIVE Employee Type...
Technical Customer Support Representative
- Wise, VA (12 miles from Cromona, KY)
- 90+ days ago
- Wise, VA (12 miles from Cromona, KY)
- 90+ days ago
Technical Customer Support Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within the commuting...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Cromona, KY
Highest Education Level
Customer Service Representatives in Cromona, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »