Customer Service Representative Jobs in Crofton, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Hopkinsville, KY (8 miles from Crofton, KY)
- 18 days ago
- Hopkinsville, KY (8 miles from Crofton, KY)
- 18 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Hopkinsville, KY (8 miles from Crofton, KY)
- 26 days ago
- Hopkinsville, KY (8 miles from Crofton, KY)
- 26 days ago
Overview Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word...
Customer Service Representative, Full or Part Time
- Princeton, KY (23 miles from Crofton, KY)
- 45+ days ago
- Princeton, KY (23 miles from Crofton, KY)
- 45+ days ago
Store 4703356: 328 S Jefferson St, Princeton, Kentucky 42445 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Hopkinsville, KY (8 miles from Crofton, KY)
- 45+ days ago
- Hopkinsville, KY (8 miles from Crofton, KY)
- 45+ days ago
Store 4703347: 3249 Lafayette Rd, Hopkinsville, Kentucky 42240 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Cashier
- Oak Grove, KY (23 miles from Crofton, KY)
- 60+ days ago
- Oak Grove, KY (23 miles from Crofton, KY)
- 60+ days ago
Req ID: 459059 Address: 11700 Ft. Campbell Blvd Oak Grove, KY, 42262 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Demographic Data for Crofton, KY
Moving to Crofton, KY? Find some basic demographic data about Crofton, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Crofton, KY
Highest Education Level
Customer Service Representatives in Crofton, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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