Customer Service Representative Jobs in Crittenden, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 63 Jobs

Customer Service Rep(01367) 6424 Taylor Mill Rd

  • Independence, KY (9 miles from Crittenden, KY)
  • 13 hours ago
  • Independence, KY (9 miles from Crittenden, KY)
  • 13 hours ago

Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...

Customer Service Rep(01417) - 4331 Winston Ave

  • Covington, KY (19 miles from Crittenden, KY)
  • 13 hours ago
  • Covington, KY (19 miles from Crittenden, KY)
  • 13 hours ago

Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...

Customer Service Rep(01365) - 167 Winning Colors Way

  • Walton, KY (7 miles from Crittenden, KY)
  • 13 hours ago
  • Walton, KY (7 miles from Crittenden, KY)
  • 13 hours ago

Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...

Pharmacy Customer Service Associate

  • Erlanger, KY (16 miles from Crittenden, KY)
  • 1 day ago
  • Erlanger, KY (16 miles from Crittenden, KY)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Erlanger, KY (16 miles from Crittenden, KY)
  • 1 day ago
  • Erlanger, KY (16 miles from Crittenden, KY)
  • 1 day ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Representative

  • Glencoe, KY (12 miles from Crittenden, KY)
  • 1 day ago
  • Glencoe, KY (12 miles from Crittenden, KY)
  • 1 day ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Private Banking Sr. Client Service Assoc

  • Newport, KY (20 miles from Crittenden, KY)
  • 1 day ago
  • Newport, KY (20 miles from Crittenden, KY)
  • 1 day ago

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION The Client...

Customer Service Advisor Float - Newport

  • Highland Heights, KY (17 miles from Crittenden, KY)
  • 2 days ago
  • Highland Heights, KY (17 miles from Crittenden, KY)
  • 2 days ago

CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...

Automotive Customer Service Advisor

  • Florence, KY (14 miles from Crittenden, KY)
  • 3 days ago
  • Florence, KY (14 miles from Crittenden, KY)
  • 3 days ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Customer Service Associate

  • Florence, KY (14 miles from Crittenden, KY)
  • 3 days ago
  • Florence, KY (14 miles from Crittenden, KY)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative - Covington, KY

  • Covington, KY (19 miles from Crittenden, KY)
  • 3 days ago
  • Covington, KY (19 miles from Crittenden, KY)
  • 3 days ago

The Role Join our team of Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....

Eyewear Customer Service/Sales Advisor

  • Newport, KY (20 miles from Crittenden, KY)
  • 4 days ago
  • Newport, KY (20 miles from Crittenden, KY)
  • 4 days ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Customer Experience Specialist

  • Hebron, KY (21 miles from Crittenden, KY)
  • 4 days ago
  • Hebron, KY (21 miles from Crittenden, KY)
  • 4 days ago

Scope and Responsibilities: The Customer Service Representative will support the Customer Experience Manager and department in creating dynamic customer experience encompassing technical support, parts...

Customer Service Delivery Driver - Florence, KY Part Time

  • Independence, KY (9 miles from Crittenden, KY)
  • 5 days ago
  • Independence, KY (9 miles from Crittenden, KY)
  • 5 days ago

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...

Customer Service Delivery Driver - Florence, KY

  • Independence, KY (9 miles from Crittenden, KY)
  • 5 days ago
  • Independence, KY (9 miles from Crittenden, KY)
  • 5 days ago

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...

Demographic Data for Crittenden, KY

Moving to Crittenden, KY? Find some basic demographic data about Crittenden, KY below.


Local
National
6,445
69
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Crittenden, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Crittenden, KY offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Crittenden, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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