Customer Service Representative Jobs in Covington, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Community Choice Financial Family of Brands
- Cincinnati, OH (7 miles from Covington, KY)
- 30+ days ago
- Cincinnati, OH (7 miles from Covington, KY)
- 30+ days ago
Your Opportunity: Customer Service Representative CheckSmart Cincinnati, OH As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
In PersonCustomer Service Representative
- MCC
- Batavia, OH (20 miles from Covington, KY)
- 1 day ago
- Batavia, OH (20 miles from Covington, KY)
- 1 day ago
Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...
In PersonSeasonal Customer Service Representative - Kenwood Towne Centre
- Nordstrom
- Cincinnati, OH (7 miles from Covington, KY)
- 1 hour ago
- Cincinnati, OH (7 miles from Covington, KY)
- 1 hour ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
In Person TemporaryCustomer Service Representative (Loan Consultant I)
- Lendmark
- Cincinnati, OH (7 miles from Covington, KY)
- 1 hour ago
- Cincinnati, OH (7 miles from Covington, KY)
- 1 hour ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonCustomer Service Representative 505
- Welcome to WhiteWater Express
- Harrison, OH (16 miles from Covington, KY)
- 1 hour ago
- Harrison, OH (16 miles from Covington, KY)
- 1 hour ago
Car Wash Attendant At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Loveland, OH (16 miles from Covington, KY)
- 6 hours ago
- Loveland, OH (16 miles from Covington, KY)
- 6 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonMedical Equipment Customer Service Representative
- Rotech Healthcare Inc.
- Erlanger, KY (3 miles from Covington, KY)
- 17 hours ago
- Erlanger, KY (3 miles from Covington, KY)
- 17 hours ago
Service Representative to join our team....
In PersonCustomer Service Representative
- Circle K
- Harrison, OH (16 miles from Covington, KY)
- 19 hours ago
- Harrison, OH (16 miles from Covington, KY)
- 19 hours ago
Store 4700059: 1031 Harrison Avenue, Harrison, Ohio 45030 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person- Safelite AutoGlass
- West Chester, OH (19 miles from Covington, KY)
- 19 hours ago
- West Chester, OH (19 miles from Covington, KY)
- 19 hours ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
In PersonBlood Collection Staff - Customer Service
- American National Red Cross
- Cincinnati, OH (7 miles from Covington, KY)
- 1 day ago
- Cincinnati, OH (7 miles from Covington, KY)
- 1 day ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
In PersonRegistered Client Service Associate
- UBS
- Cincinnati, OH (7 miles from Covington, KY)
- 1 day ago
- Cincinnati, OH (7 miles from Covington, KY)
- 1 day ago
Client Service Associates support both clients and advisors in the following areas: • Serve as the first point of contact by managing inbound client calls and initiating outbound calls as needed •...
In PersonCustomer Care Representative I
- Elevance Health
- Mason, OH (23 miles from Covington, KY)
- 1 day ago
- Mason, OH (23 miles from Covington, KY)
- 1 day ago
Anticipated End Date: 2026-06-12 Position Title: Customer Care Representative I Job Description: Customer Care Representative I Location: This role enables associates to work virtually full-time,...
In PersonAirline Customer Service Agent
- TREGO DUGAN AVIATION OF GRAND ISLAND INC
- Hebron, KY (9 miles from Covington, KY)
- 1 day ago
- Hebron, KY (9 miles from Covington, KY)
- 1 day ago
Open availability is needed** Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules. Number of weekly hours may increase or...
In Person- Wawa, Inc.
- Blue Ash, OH (15 miles from Covington, KY)
- 1 day ago
- Blue Ash, OH (15 miles from Covington, KY)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonMental Health Customer Service Representative (Remote)
- Myriad Genetics & Laboratories
- Mason, OH (23 miles from Covington, KY)
- 2 days ago
- Mason, OH (23 miles from Covington, KY)
- 2 days ago
Overview The Patient Advocate will be on the front lines and will act as the face of the organization for our customers including clinics, physicians, medical staff, and patients. The Patient...
RemoteDemographic Data for Covington, KY
Moving to Covington, KY? Find some basic demographic data about Covington, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Covington, KY
Highest Education Level
Customer Service Representatives in Covington, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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