Customer Service Representative Jobs in Cecilia, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Irvington, KY (19 miles from Cecilia, KY)
- 1 day ago
- Irvington, KY (19 miles from Cecilia, KY)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate - Temporary
- Brandenburg, KY (21 miles from Cecilia, KY)
- 3 days ago
- Brandenburg, KY (21 miles from Cecilia, KY)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
PT Customer Service Specialist
- Elizabethtown, KY (10 miles from Cecilia, KY)
- 6 days ago
- Elizabethtown, KY (10 miles from Cecilia, KY)
- 6 days ago
Job Title: PT Customer Service Specialist Overview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role...
Tier 1 Customer Service Representative DSO (EEO/Disability/Vets) (
- Fort Knox, KY (15 miles from Cecilia, KY)
- 21 days ago
- Fort Knox, KY (15 miles from Cecilia, KY)
- 21 days ago
Provide support and assistance to Defense Manpower Data Center (DMDC) beneficiaries perDMDC Standard Operating Procedure (SOP) utilizing DMDC Knowledge Base documents forbeneficiaries having...
Retail Customer Service Cashier
- Elizabethtown, KY (10 miles from Cecilia, KY)
- 24 days ago
- Elizabethtown, KY (10 miles from Cecilia, KY)
- 24 days ago
Req ID: 459653 Address: 601 South Ring Rd Elizabethtown, KY, 42701 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Customer Service Representative - Work at Home
- Elizabethtown, KY (10 miles from Cecilia, KY)
- 27 days ago
- Elizabethtown, KY (10 miles from Cecilia, KY)
- 27 days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Rep (01369) 757 Bypass Rd Brandenburg KY
- Brandenburg, KY (21 miles from Cecilia, KY)
- 30+ days ago
- Brandenburg, KY (21 miles from Cecilia, KY)
- 30+ days ago
Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support....
Remote Customer Service Representative
- Fort Knox, KY (15 miles from Cecilia, KY)
- 45+ days ago
- Fort Knox, KY (15 miles from Cecilia, KY)
- 45+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkWork-at-Home Customer Service Agent
- Fort Knox, KY (15 miles from Cecilia, KY)
- 45+ days ago
- Fort Knox, KY (15 miles from Cecilia, KY)
- 45+ days ago
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
- Elizabethtown, KY (10 miles from Cecilia, KY)
- 90+ days ago
- Elizabethtown, KY (10 miles from Cecilia, KY)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Cecilia, KY
Moving to Cecilia, KY? Find some basic demographic data about Cecilia, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cecilia, KY
Highest Education Level
Customer Service Representatives in Cecilia, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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