Customer Service Representative Jobs in Boston, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 18 Jobs

Customer Service Representative

  • Loretto, KY (15 miles from Boston, KY)
  • 9 hours ago
  • Loretto, KY (15 miles from Boston, KY)
  • 9 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Pharmacy Customer Service Associate

  • Bardstown, KY (8 miles from Boston, KY)
  • 1 day ago
  • Bardstown, KY (8 miles from Boston, KY)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Hillview, KY (20 miles from Boston, KY)
  • 1 day ago
  • Hillview, KY (20 miles from Boston, KY)
  • 1 day ago

The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...

Rep II, Customer Service (CLS) (2nd Shift) - Shepherdsville KY

  • Shepherdsville, KY (13 miles from Boston, KY)
  • 1 day ago
  • Shepherdsville, KY (13 miles from Boston, KY)
  • 1 day ago

Customer Service Representative II is responsible for communications with customers in a professional, prompt, and effective manner which includes responding to inquiries, processing orders and handling...

Air Export Agent / Customer Service

  • Louisville, KY (21 miles from Boston, KY)
  • 1 day ago
  • Louisville, KY (21 miles from Boston, KY)
  • 1 day ago

Company Description Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors...

Client Services Representative

  • Shepherdsville, KY (13 miles from Boston, KY)
  • 4 days ago
  • Shepherdsville, KY (13 miles from Boston, KY)
  • 4 days ago

Client Services Representative **Job Number:** JO-2506-10985 **Location (City, State):** Shepherdsville, KY **Employee Group:** Regular **Shift:** Day **Travel:** 5% **Site Name:** Shepherdsville...

PT Customer Service Specialist

  • Elizabethtown, KY (13 miles from Boston, KY)
  • 5 days ago
  • Elizabethtown, KY (13 miles from Boston, KY)
  • 5 days ago

Job Title: PT Customer Service Specialist Overview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role...

Member Service Representative / Loan Officer

  • Bardstown, KY (8 miles from Boston, KY)
  • 6 days ago
  • Bardstown, KY (8 miles from Boston, KY)
  • 6 days ago

Member Service Representative / Loan Officer Are you ready to join a team that is committed to hardworking Kentuckians? If so, Abound Credit Union might be the place for you! We are driven by our...

Customer Care Representative

  • Shepherdsville, KY (13 miles from Boston, KY)
  • 15 days ago
  • Shepherdsville, KY (13 miles from Boston, KY)
  • 15 days ago

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more...

Tier 1 Customer Service Representative DSO (EEO/Disability/Vets) (

  • Fort Knox, KY (17 miles from Boston, KY)
  • 20 days ago
  • Fort Knox, KY (17 miles from Boston, KY)
  • 20 days ago

Provide support and assistance to Defense Manpower Data Center (DMDC) beneficiaries perDMDC Standard Operating Procedure (SOP) utilizing DMDC Knowledge Base documents forbeneficiaries having...

Retail Customer Service Cashier

  • Elizabethtown, KY (13 miles from Boston, KY)
  • 23 days ago
  • Elizabethtown, KY (13 miles from Boston, KY)
  • 23 days ago

Req ID: 459653 Address: 601 South Ring Rd Elizabethtown, KY, 42701 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...

Customer Service Representative - Work at Home

  • Elizabethtown, KY (13 miles from Boston, KY)
  • 26 days ago
  • Elizabethtown, KY (13 miles from Boston, KY)
  • 26 days ago

Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Customer Service Representative, Full or Part Time

  • Fairdale, KY (23 miles from Boston, KY)
  • 28 days ago
  • Fairdale, KY (23 miles from Boston, KY)
  • 28 days ago

Store 4703233: 404 Mount Holly Rd, Fairdale, Kentucky 40118 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Remote Customer Service Representative

  • Fort Knox, KY (17 miles from Boston, KY)
  • 45+ days ago
  • Fort Knox, KY (17 miles from Boston, KY)
  • 45+ days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Work-at-Home Customer Service Agent

  • Fort Knox, KY (17 miles from Boston, KY)
  • 45+ days ago
  • Fort Knox, KY (17 miles from Boston, KY)
  • 45+ days ago

POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...

Demographic Data for Boston, KY

Moving to Boston, KY? Find some basic demographic data about Boston, KY below.


Local
National
2,144
26
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Boston, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Boston, KY offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Boston, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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