Customer Service Representative Jobs in Boston, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Loretto, KY (15 miles from Boston, KY)
- 9 hours ago
- Loretto, KY (15 miles from Boston, KY)
- 9 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Pharmacy Customer Service Associate
- Bardstown, KY (8 miles from Boston, KY)
- 1 day ago
- Bardstown, KY (8 miles from Boston, KY)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Hillview, KY (20 miles from Boston, KY)
- 1 day ago
- Hillview, KY (20 miles from Boston, KY)
- 1 day ago
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...
Rep II, Customer Service (CLS) (2nd Shift) - Shepherdsville KY
- Shepherdsville, KY (13 miles from Boston, KY)
- 1 day ago
- Shepherdsville, KY (13 miles from Boston, KY)
- 1 day ago
Customer Service Representative II is responsible for communications with customers in a professional, prompt, and effective manner which includes responding to inquiries, processing orders and handling...
Air Export Agent / Customer Service
- Louisville, KY (21 miles from Boston, KY)
- 1 day ago
- Louisville, KY (21 miles from Boston, KY)
- 1 day ago
Company Description Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors...
Client Services Representative
- Shepherdsville, KY (13 miles from Boston, KY)
- 4 days ago
- Shepherdsville, KY (13 miles from Boston, KY)
- 4 days ago
Client Services Representative **Job Number:** JO-2506-10985 **Location (City, State):** Shepherdsville, KY **Employee Group:** Regular **Shift:** Day **Travel:** 5% **Site Name:** Shepherdsville...
PT Customer Service Specialist
- Elizabethtown, KY (13 miles from Boston, KY)
- 5 days ago
- Elizabethtown, KY (13 miles from Boston, KY)
- 5 days ago
Job Title: PT Customer Service Specialist Overview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role...
Member Service Representative / Loan Officer
- Bardstown, KY (8 miles from Boston, KY)
- 6 days ago
- Bardstown, KY (8 miles from Boston, KY)
- 6 days ago
Member Service Representative / Loan Officer Are you ready to join a team that is committed to hardworking Kentuckians? If so, Abound Credit Union might be the place for you! We are driven by our...
- Shepherdsville, KY (13 miles from Boston, KY)
- 15 days ago
- Shepherdsville, KY (13 miles from Boston, KY)
- 15 days ago
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more...
Tier 1 Customer Service Representative DSO (EEO/Disability/Vets) (
- Fort Knox, KY (17 miles from Boston, KY)
- 20 days ago
- Fort Knox, KY (17 miles from Boston, KY)
- 20 days ago
Provide support and assistance to Defense Manpower Data Center (DMDC) beneficiaries perDMDC Standard Operating Procedure (SOP) utilizing DMDC Knowledge Base documents forbeneficiaries having...
Retail Customer Service Cashier
- Elizabethtown, KY (13 miles from Boston, KY)
- 23 days ago
- Elizabethtown, KY (13 miles from Boston, KY)
- 23 days ago
Req ID: 459653 Address: 601 South Ring Rd Elizabethtown, KY, 42701 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Customer Service Representative - Work at Home
- Elizabethtown, KY (13 miles from Boston, KY)
- 26 days ago
- Elizabethtown, KY (13 miles from Boston, KY)
- 26 days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative, Full or Part Time
- Fairdale, KY (23 miles from Boston, KY)
- 28 days ago
- Fairdale, KY (23 miles from Boston, KY)
- 28 days ago
Store 4703233: 404 Mount Holly Rd, Fairdale, Kentucky 40118 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Remote Customer Service Representative
- Fort Knox, KY (17 miles from Boston, KY)
- 45+ days ago
- Fort Knox, KY (17 miles from Boston, KY)
- 45+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkWork-at-Home Customer Service Agent
- Fort Knox, KY (17 miles from Boston, KY)
- 45+ days ago
- Fort Knox, KY (17 miles from Boston, KY)
- 45+ days ago
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Demographic Data for Boston, KY
Moving to Boston, KY? Find some basic demographic data about Boston, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Boston, KY
Highest Education Level
Customer Service Representatives in Boston, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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