Customer Service Representative Jobs in Bethlehem, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Frankfort, KY (16 miles from Bethlehem, KY)
- 5 hours ago
- Frankfort, KY (16 miles from Bethlehem, KY)
- 5 hours ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Customer Service Representative
- Vevay, IN (24 miles from Bethlehem, KY)
- 1 day ago
- Vevay, IN (24 miles from Bethlehem, KY)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Frankfort, KY (16 miles from Bethlehem, KY)
- 5 days ago
- Frankfort, KY (16 miles from Bethlehem, KY)
- 5 days ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Customer Service Associate (cashier)
- Lagrange, KY (20 miles from Bethlehem, KY)
- 6 days ago
- Lagrange, KY (20 miles from Bethlehem, KY)
- 6 days ago
Work at HOP Shops, Home of the World-Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagramfeatured on popular late-night shows! Plus,...
- Frankfort, KY (16 miles from Bethlehem, KY)
- 6 days ago
- Frankfort, KY (16 miles from Bethlehem, KY)
- 6 days ago
SUPERVISION RECEIVED AND EXERCISED: Operates under the direct general supervision of a Supervisor; the Customer Service Representative exercises no supervision over other employees....
Dairy Monitoring Customer Success Specialist (Texas, New Mexico)
- Frankfort, KY (16 miles from Bethlehem, KY)
- 8 days ago
- Frankfort, KY (16 miles from Bethlehem, KY)
- 8 days ago
**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...
Customer Service Representative
- Frankfort, KY (16 miles from Bethlehem, KY)
- 9 days ago
- Frankfort, KY (16 miles from Bethlehem, KY)
- 9 days ago
. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. + Routinely responds to customers with an in-depth...
Customer Service Representative (Change of Agent) Remote USA R0049353
- Frankfort, KY (16 miles from Bethlehem, KY)
- 11 days ago
- Frankfort, KY (16 miles from Bethlehem, KY)
- 11 days ago
Customer Service Representative (Change of Agent) Remote USA R0049353 |** **FCC | CT Corporation System Wolters Kluwer** **Job Description** As a **Customer Service Representative (Change of Agent)*...
Associate Customer Service Representative
- Frankfort, KY (16 miles from Bethlehem, KY)
- 11 days ago
- Frankfort, KY (16 miles from Bethlehem, KY)
- 11 days ago
Company :** United Concordia Dental **Job Description :** **JOB SUMMARY** This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers...
Senior Customer Service Representative
- Frankfort, KY (16 miles from Bethlehem, KY)
- 12 days ago
- Frankfort, KY (16 miles from Bethlehem, KY)
- 12 days ago
Position Summary This position is for a Senior Customer Service Representative with American Health Holdings Medical Management Customer Service Department....
Customer Service Rep(01413) - 1039 West Main
- Shelbyville, KY (18 miles from Bethlehem, KY)
- 12 days ago
- Shelbyville, KY (18 miles from Bethlehem, KY)
- 12 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Bilingual Spanish Customer Service Representative - Remote
- Frankfort, KY (16 miles from Bethlehem, KY)
- 15 days ago
- Frankfort, KY (16 miles from Bethlehem, KY)
- 15 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Frankfort, KY (16 miles from Bethlehem, KY)
- 18 days ago
- Frankfort, KY (16 miles from Bethlehem, KY)
- 18 days ago
center experience or equivalent experience in dealing with customers + Suggestive sales experience + Bilingual - must be fluent in Spanish (interpret/document) Required Competencies: + Basic use of...
Customer Service Quality Coach 12pm-9:30pm EST
- Frankfort, KY (16 miles from Bethlehem, KY)
- 19 days ago
- Frankfort, KY (16 miles from Bethlehem, KY)
- 19 days ago
The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers and Commercial Customers by providing daily operational call center support...
- Shelbyville, KY (18 miles from Bethlehem, KY)
- 20 days ago
- Shelbyville, KY (18 miles from Bethlehem, KY)
- 20 days ago
Job Title: Customer Service Specialist Overview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Bethlehem, KY
Highest Education Level
Customer Service Representatives in Bethlehem, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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