Customer Service Representative Jobs in Ashland, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Associate
- South Point, OH (6 miles from Ashland, KY)
- 1 hour ago
- South Point, OH (6 miles from Ashland, KY)
- 1 hour ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
- Grayson, KY (21 miles from Ashland, KY)
- 3 days ago
- Grayson, KY (21 miles from Ashland, KY)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Flatwoods, KY (4 miles from Ashland, KY)
- 4 days ago
- Flatwoods, KY (4 miles from Ashland, KY)
- 4 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative (FT) - Huntington
- Huntington, WV (15 miles from Ashland, KY)
- 4 days ago
- Huntington, WV (15 miles from Ashland, KY)
- 4 days ago
EQUAL OPPORTUNITY EMPLOYER - Serves as a primary transactional contact with customers. Provides excellent customer service while performing efficient and accurate banking transactions in...
Customer Service Representative - 20th Street
- Huntington, WV (15 miles from Ashland, KY)
- 4 days ago
- Huntington, WV (15 miles from Ashland, KY)
- 4 days ago
City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives....
Store Retail Loss Prevention Customer Service Associate II
- Barboursville, WV (22 miles from Ashland, KY)
- 5 days ago
- Barboursville, WV (22 miles from Ashland, KY)
- 5 days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Associate - Customer Service Center
- Ironton, OH (5 miles from Ashland, KY)
- 5 days ago
- Ironton, OH (5 miles from Ashland, KY)
- 5 days ago
This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...
Customer Service - 238 Washington Ave
- Huntington, WV (15 miles from Ashland, KY)
- 9 days ago
- Huntington, WV (15 miles from Ashland, KY)
- 9 days ago
The Customer Service - 238 Washington Ave is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
Customer Service Representative - Ironton - Ironton, OH
- Ironton, OH (5 miles from Ashland, KY)
- 10 days ago
- Ironton, OH (5 miles from Ashland, KY)
- 10 days ago
Back Customer Service Representative - Ironton #52-8091 Ironton, Ohio, United States Apply Apply for this job now! Apply Location This position is 100% in office....
Customer Service Associate - Temporary
- Barboursville, WV (22 miles from Ashland, KY)
- 10 days ago
- Barboursville, WV (22 miles from Ashland, KY)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Ironton
- Ironton, OH (5 miles from Ashland, KY)
- 12 days ago
- Ironton, OH (5 miles from Ashland, KY)
- 12 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service Representative - UniFirst
- South Point, OH (6 miles from Ashland, KY)
- 15 days ago
- South Point, OH (6 miles from Ashland, KY)
- 15 days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative - Russell
- Russell, KY (4 miles from Ashland, KY)
- 17 days ago
- Russell, KY (4 miles from Ashland, KY)
- 17 days ago
City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives....
Customer Service Representative - PT - King's Daughters
- Ashland, KY
- 17 days ago
- Ashland, KY
- 17 days ago
City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives....
- South Point, OH (6 miles from Ashland, KY)
- 25 days ago
- South Point, OH (6 miles from Ashland, KY)
- 25 days ago
Benefits: 401(k) matching Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming,...
Demographic Data for Ashland, KY
Moving to Ashland, KY? Find some basic demographic data about Ashland, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Ashland, KY
Highest Education Level
Customer Service Representatives in Ashland, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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