Customer Service Representative Remote & Hybrid Only Jobs in Kansas
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Music lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build...
RemoteCustomer Service Representative - Civic Centre
- City of Shawnee, KS
- Shawnee, KS
- 4 days ago
- Shawnee, KS
- 4 days ago
The Customer Service Representative position is a variable position at the Shawnee Civic Centre....
Hybrid Part TimeThe Opportunity Description What Youll Do While working from your home, as aHealthcare Customer Service Representative, youll be the Over-The-Counter Retail members' first point of contact....
RemoteSummary As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and...
RemoteRemote Customer Service Representative
- MCI Military Recruitment
- McConnell AFB, KS
- 9 days ago
- McConnell AFB, KS
- 9 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
RemoteLOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
RemoteHybrid Customer Support Specialist
- Jefferson City Area Chamber of Commerce
- KS
- 14 days ago
- KS
- 14 days ago
C&S has an immediate opening for a full-time Hybrid Customer Support Specialist supporting a large healthcare program. This is a great opportunity to get your foot in the door with a stable...
RemoteRemote - Inbound Customer Service Specialist
- VXI Global Solutions, LLC
- KS
- 17 days ago
- KS
- 17 days ago
Join Us as an Inbound Customer Service Representative Location: Remote Call Center Customer Service Specialist Do you have a positive attitude, infectious energy, and a passion for exceeding customer...
RemoteRemote Insurance Customer Service Representative (Unlicensed)
- MCI Careers
- KS
- 18 days ago
- KS
- 18 days ago
LOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
RemoteWork at Home Customer Service Agent (Full-Time & Part-Time) KS)
- MCI Careers
- Home, KS
- 18 days ago
- Home, KS
- 18 days ago
LOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
Remote Full TimeLOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
RemoteLOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
RemoteWe are seeking a motivated and customer-focused French Speaking Customer Service Representative to join our dynamic team....
RemoteWeekly Earnings - Remote Customer Service, Set Your Own Hours (1099)
- Omni Interactions
- Wichita, KS
- 30+ days ago
- Wichita, KS
- 30+ days ago
This is the start of your journey to contracting with Omni. Once you have joined our community of remote customer care contractors, you will have exclusive access to view all open contracts. Omni...
RemoteCompany Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
HybridDemographic Data for Kansas
Moving to Kansas? Find some basic demographic data about Kansas below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kansas
Highest Education Level
Customer Service Representatives in Kansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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