Customer Service Representative Jobs in Topeka, KS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Anticipated End Date: 2025-05-07 Position Title: Customer Care Representative I Job Description: Customer Care Representative I Location: Virtual Hours: Monday - Friday, an 8-hour shift between...
Work Flexibility: Field-based Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a...
This job was posted by : For moreinformation, please see: Accountable for performance monitoring, policy enforcement, termination process, disciplinary action, hiring, compliance and team...
Full Time Customer Service Rep- Topeka, KS - Topeka, Kansas 66604 - TEMP - Job Number: 34348 Full Time Customer Service Representative- Topeka, KS Full Time Customer Service Representative needed to...
Client Advocate I CVS Health - 3.2 Topeka, KS Job Details Full-time $43,888 - $102,081 a year 22 hours ago Benefits Employee stock purchase plan Health insurance Flexible spending account Tuition...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Central Region)
- Topeka, KS
- 6 days ago
- Topeka, KS
- 6 days ago
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE ( Join Our Community of Food People! This position has been segmented as hybrid meaning the work...
Bilingual Spanish Customer Service Representative - Remote
- Topeka, KS
- 7 days ago
- Topeka, KS
- 7 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkRetail Customer Service Cashier
- Topeka, KS (8 miles from Topeka, KS)
- 10 days ago
- Topeka, KS (8 miles from Topeka, KS)
- 10 days ago
Req ID: 459456 Address: 1811 NW Brickyard Rd Topeka, KS, 66618 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Req ID: 459456 Address: 1811 NW Brickyard Rd Topeka, KS, 66618 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Remote WorkBenefits: Employee discounts Flexible schedule We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy...
Legal Administrative Assistant / Customer Service DiPasquale Moore - 1.7 Topeka, KS Job Details Full-time $39,000 - $45,000 a year 9 hours ago Benefits Free parking Paid holidays Health insurance...
Pay: Up to $20/hour Job Type: Part -ti me If you thrive in customer service and aspire to work in the banking industry, look no further! Our Customer Service Associates are the frontline of...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Topeka, KS
Moving to Topeka, KS? Find some basic demographic data about Topeka, KS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Topeka, KS
Highest Education Level
Customer Service Representatives in Topeka, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »