Customer Service Representative Jobs in Shawnee Mission, KS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - PT
- Kansas City, MO (6 miles from Shawnee Mission, KS)
- 3 days ago
- Kansas City, MO (6 miles from Shawnee Mission, KS)
- 3 days ago
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service Representative
- Kansas City, KS (6 miles from Shawnee Mission, KS)
- 1 day ago
- Kansas City, KS (6 miles from Shawnee Mission, KS)
- 1 day ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Remote Work- Independence, MO (14 miles from Shawnee Mission, KS)
- 1 hour ago
- Independence, MO (14 miles from Shawnee Mission, KS)
- 1 hour ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
- Blue Springs, MO (20 miles from Shawnee Mission, KS)
- 1 hour ago
- Blue Springs, MO (20 miles from Shawnee Mission, KS)
- 1 hour ago
Temp to Hire **Logistics - Customer Service Representative** **Join our client's team through LSI Staffing and make a difference!...
Rental Car Customer Service Associate - Full Time Immediate Start Hands-On Role Paid Training
- Kansas City, MO (6 miles from Shawnee Mission, KS)
- 3 hours ago
- Kansas City, MO (6 miles from Shawnee Mission, KS)
- 3 hours ago
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Rental Car Customer Service Rep - Full Time Great Pay Paid Training Car Rental Discounts
- Kansas City, MO (6 miles from Shawnee Mission, KS)
- 3 hours ago
- Kansas City, MO (6 miles from Shawnee Mission, KS)
- 3 hours ago
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service Loan Specialist
- Lenexa, KS (7 miles from Shawnee Mission, KS)
- 5 hours ago
- Lenexa, KS (7 miles from Shawnee Mission, KS)
- 5 hours ago
The QC Holdings E-commerce Department is seeking Remote customer service professionals to fill the position of CUSTOMER SERVICE LOAN SPECIALIST. This is a full-time opportunity with BONUS...
Remote WorkRental Car Lot Customer Service Representative - Full Time
- Kansas City, MO (6 miles from Shawnee Mission, KS)
- 6 hours ago
- Kansas City, MO (6 miles from Shawnee Mission, KS)
- 6 hours ago
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Pharmacy Customer Service Representative
- Overland Park, KS (15 miles from Shawnee Mission, KS)
- 12 hours ago
- Overland Park, KS (15 miles from Shawnee Mission, KS)
- 12 hours ago
Pharmacy Customer Service Representative SRG4 offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services....
Customer Service Representative
- Kansas City, MO (6 miles from Shawnee Mission, KS)
- 1 day ago
- Kansas City, MO (6 miles from Shawnee Mission, KS)
- 1 day ago
Emergency Dispatch Operator (EDO) Promotional opportunities are available after 90 days. The hourly wage ranges from $14 to $16, depending on experience. Bilingual candidates fluent in Spanish and...
Pharmacy Customer Service Associate
- Grandview, MO (12 miles from Shawnee Mission, KS)
- 1 day ago
- Grandview, MO (12 miles from Shawnee Mission, KS)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Kansas City, MO (6 miles from Shawnee Mission, KS)
- 1 day ago
- Kansas City, MO (6 miles from Shawnee Mission, KS)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Lees Summit, MO (18 miles from Shawnee Mission, KS)
- 1 day ago
- Lees Summit, MO (18 miles from Shawnee Mission, KS)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Lenexa, KS (7 miles from Shawnee Mission, KS)
- 2 days ago
- Lenexa, KS (7 miles from Shawnee Mission, KS)
- 2 days ago
Johnson County Community College Position, Department: Customer Service Specialist, Operations Type of Position: Part-time Regular, Non-Exempt Work Schedule, Hours per week: Varies depending on...
Customer Support Representative
- Bucyrus, KS (20 miles from Shawnee Mission, KS)
- 2 days ago
- Bucyrus, KS (20 miles from Shawnee Mission, KS)
- 2 days ago
Apply to be a Customer Service Representative today! #GRACE 9884161...
Demographic Data for Shawnee Mission, KS
Moving to Shawnee Mission, KS? Find some basic demographic data about Shawnee Mission, KS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Shawnee Mission, KS
Highest Education Level
Customer Service Representatives in Shawnee Mission, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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