Customer Service Representative Jobs in Salina, KS

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-13 of 13 Jobs

$16.50 Customer Service (Salina, KS)

  • Salina, KS
  • 6 days ago
  • Salina, KS
  • 6 days ago

Are you passionate about providing exceptional customer service? Are you a pro at problem-solving and delivering outstanding support? Look no further! We're seeking enthusiastic individuals like...

Pizza Hut Customer Service

  • Lindsborg, KS (14 miles from Salina, KS)
  • 6 days ago
  • Lindsborg, KS (14 miles from Salina, KS)
  • 6 days ago

Customer Service Representative: We have the prefect job for you! Working at Pizza Hut is about making hungry people happy....

Pizza Hut Customer Service - Ages 15 & up

  • Lindsborg, KS (14 miles from Salina, KS)
  • 6 days ago
  • Lindsborg, KS (14 miles from Salina, KS)
  • 6 days ago

Customer Service Representative: Hiring starting at 15 years old We have the prefect job for you! Working at Pizza Hut is about making hungry people happy....

Retail Customer Service Cashier

  • Salina, KS
  • 7 days ago
  • Salina, KS
  • 7 days ago

Req ID: 459190 Address: 2400 E Kansas Road McPherson, KS, 67460 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Retail Customer Service Cashier

  • Abilene, KS (23 miles from Salina, KS)
  • 11 days ago
  • Abilene, KS (23 miles from Salina, KS)
  • 11 days ago

Req ID: 459455 Address: 2322 Fair Road Abilene, KS, 67410 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Customer Account Representative

  • Salina, KS
  • 12 days ago
  • Salina, KS
  • 12 days ago

CUSTOMER ACCOUNT REPRESENTATIVE Water Customer Accounting Department The role of Customer Account Representative is an exceptional opportunity for individuals eager to develop a solid career in...

Customer Service Representative

  • Salina, KS
  • 15 days ago
  • Salina, KS
  • 15 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Store Customer Service Specialist

  • Salina, KS
  • 30+ days ago
  • Salina, KS
  • 30+ days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Retail Customer Service Associate

  • Salina, KS
  • 45+ days ago
  • Salina, KS
  • 45+ days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Dominos Customer Service Rep(06315) - Salina KS

  • Salina, KS
  • 60+ days ago
  • Salina, KS
  • 60+ days ago

Company DescriptionHave Fun While at Work, Enjoy your Job with endless opportunities!Job DescriptionAccurately take and process orders and transactions received either in person or over the phone....

Customer Service Representatives

  • Salina, KS
  • 60+ days ago
  • Salina, KS
  • 60+ days ago

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available....

Domino's Customer Service Rep(06315) - Salina KS

  • Salina, KS
  • 90+ days ago
  • Salina, KS
  • 90+ days ago

Company Description Have Fun While at Work, Enjoy your Job with endless opportunities! Job Description Accurately take and process orders and transactions received either in person or over the...

Client Service Associate Join Our Team and Make a Difference

  • Salina, KS
  • 90+ days ago
  • Salina, KS
  • 90+ days ago

Responsive recruiter Benefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Are you someone who thrives in a welcoming, customer service-oriented...

Demographic Data for Salina, KS

Moving to Salina, KS? Find some basic demographic data about Salina, KS below.


Local
National
50,338
1,401
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Salina, KS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Salina, KS offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Salina, KS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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