Customer Service Representative Jobs in Merriam, KS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Leawood, KS (5 miles from Merriam, KS)
- 1 hour ago
- Leawood, KS (5 miles from Merriam, KS)
- 1 hour ago
We are looking to add a Customer Service Representative to our team at Dog Paws Leawood CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination Pet....
Part-Time CLUB Customer Service Outfitter
- Kansas City, KS (6 miles from Merriam, KS)
- 2 hours ago
- Kansas City, KS (6 miles from Merriam, KS)
- 2 hours ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Veterinary Client Service Representative
- Overland Park, KS (15 miles from Merriam, KS)
- 6 hours ago
- Overland Park, KS (15 miles from Merriam, KS)
- 6 hours ago
As a Customer Service Representative (CSR), youll play an important role in pets lives by providing care for our precious patients, while coordinating and representing all facets of client services....
Assistant Customer Service Manager
- Olathe, KS (12 miles from Merriam, KS)
- 11 hours ago
- Olathe, KS (12 miles from Merriam, KS)
- 11 hours ago
If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Full Time Job Summary Are you a motivated, organized leader with a...
Customer Service Representative (Loan Consultant II)
- Independence, MO (15 miles from Merriam, KS)
- 12 hours ago
- Independence, MO (15 miles from Merriam, KS)
- 12 hours ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Clerk -M-F 2pm- 10:30pm
- Bonner Springs, KS (13 miles from Merriam, KS)
- 12 hours ago
- Bonner Springs, KS (13 miles from Merriam, KS)
- 12 hours ago
Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture....
- Overland Park, KS (15 miles from Merriam, KS)
- 15 hours ago
- Overland Park, KS (15 miles from Merriam, KS)
- 15 hours ago
Description Shamrock Roofing & Construction is a family-owned roofing and construction company headquartered in Kansas City and has been operating since 1977. In the last few years, our business...
Customer Care Representative - Farmers Service Operations (Hybrid - KS)
- Kansas City, KS (6 miles from Merriam, KS)
- 20 hours ago
- Kansas City, KS (6 miles from Merriam, KS)
- 20 hours ago
We are Farmers! We are more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in...
Pharmacy Customer Service Associate
- Liberty, MO (22 miles from Merriam, KS)
- 22 hours ago
- Liberty, MO (22 miles from Merriam, KS)
- 22 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Olathe, KS (12 miles from Merriam, KS)
- 22 hours ago
- Olathe, KS (12 miles from Merriam, KS)
- 22 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Care Representative I
- Shawnee, KS (1 mile from Merriam, KS)
- 1 day ago
- Shawnee, KS (1 mile from Merriam, KS)
- 1 day ago
Customer Care Representative I - Lenexa, KS Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer...
Full Time Customer Care Representative
- Unity Village, MO (15 miles from Merriam, KS)
- 1 day ago
- Unity Village, MO (15 miles from Merriam, KS)
- 1 day ago
Full Time Customer Care Representative** **Job Details** **Job Location** Unity School of Christianity - Unity Village, MO **Remote Type** Fully Remote **Position Type** Full Time **Travel...
Remote Work- Leawood, KS (5 miles from Merriam, KS)
- 1 day ago
- Leawood, KS (5 miles from Merriam, KS)
- 1 day ago
WHAT YOU'LL NEED High school education or equivalent required Associate’s degree is preferred One to three years of customer service experience Previous call center experience is preferred Demonstrating...
Insurance Sales Agent - Customer Service
- Olathe, KS (12 miles from Merriam, KS)
- 1 day ago
- Olathe, KS (12 miles from Merriam, KS)
- 1 day ago
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $40000 - $50000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
Customer Service Representative
- Lees Summit, MO (18 miles from Merriam, KS)
- 1 day ago
- Lees Summit, MO (18 miles from Merriam, KS)
- 1 day ago
QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...
Demographic Data for Merriam, KS
Moving to Merriam, KS? Find some basic demographic data about Merriam, KS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Merriam, KS
Highest Education Level
Customer Service Representatives in Merriam, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »