Customer Service Representative Jobs in Lawrence, KS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Blood Collection Staff Customer Service
- American Red Cross
- Lawrence, KS
- 19 hours ago
- Lawrence, KS
- 19 hours ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
In PersonCustomer Service Clerk Cosentino's Price Chopper #117 660 E Main St
- Cosentino's Food Stores
- Gardner, KS (21 miles from Lawrence, KS)
- 1 day ago
- Gardner, KS (21 miles from Lawrence, KS)
- 1 day ago
nullEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights...
In Person- Cargill
- Olathe, KS (23 miles from Lawrence, KS)
- 2 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 2 days ago
Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain,...
In Person- Aston Carter
- Olathe, KS (23 miles from Lawrence, KS)
- 3 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 3 days ago
Customer Support Specialist In partnership with Aston Carter supporting one of the leading companies in the industry Position Overview This fully inoffice Customer Support Specialist role offers...
In PersonCustomer Service Representative
- QC Holdings
- Olathe, KS (23 miles from Lawrence, KS)
- 4 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 4 days ago
QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...
In Person- Capitol Federal Savings Bank
- Lawrence, KS
- 13 days ago
- Lawrence, KS
- 13 days ago
Job Description: Job Title: Customer Service Associate Location: Lawrence, KS Employment Type: Full-Time About Capitol Federal At Capitol Federal Savings Bank, we are committed to helping...
In PersonCustomer Service/Service Advisor
- Boss Truck Shops, Inc
- Edgerton, KS (21 miles from Lawrence, KS)
- 14 days ago
- Edgerton, KS (21 miles from Lawrence, KS)
- 14 days ago
Overview The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting...
In Person- SpartanNash Associates, LLC
- Basehor, KS (15 miles from Lawrence, KS)
- 18 days ago
- Basehor, KS (15 miles from Lawrence, KS)
- 18 days ago
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a...
In PersonCustomer Experience Representative - ICS
- J.B. Hunt
- Olathe, KS (23 miles from Lawrence, KS)
- 19 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 19 days ago
Apply Job Summary: Job Description: Qualifications: Compensation: Factors which may affect starting pay within this range may include skills, education, experience, geography, and other...
In PersonCustomer Service Representatives
- Grand Mere Restaurant Group
- Lansing, KS (21 miles from Lawrence, KS)
- 24 days ago
- Lansing, KS (21 miles from Lawrence, KS)
- 24 days ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available....
In PersonCustomer Service Rep(01638)-De Soto KS
- Domino's Pizza
- De Soto, KS (14 miles from Lawrence, KS)
- 26 days ago
- De Soto, KS (14 miles from Lawrence, KS)
- 26 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
In PersonCustomer Service Rep(06301) - 14317 W. 135th St
- Domino's Pizza
- Olathe, KS (23 miles from Lawrence, KS)
- 30+ days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 30+ days ago
Company Description We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members...
In Person- Brightspeed
- Gardner, KS (21 miles from Lawrence, KS)
- 30+ days ago
- Gardner, KS (21 miles from Lawrence, KS)
- 30+ days ago
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
HybridCustomer Service Representative - Utility
- Wesco Financial
- Olathe, KS (23 miles from Lawrence, KS)
- 30+ days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 30+ days ago
As a Customer Service Representative, you will respond to customer inquiries, provide information, resolve issues, and ensure a positive customer experience....
In Person- Home Depot
- Leavenworth, KS (21 miles from Lawrence, KS)
- 30+ days ago
- Leavenworth, KS (21 miles from Lawrence, KS)
- 30+ days ago
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonDemographic Data for Lawrence, KS
Moving to Lawrence, KS? Find some basic demographic data about Lawrence, KS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Lawrence, KS
Highest Education Level
Customer Service Representatives in Lawrence, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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