Customer Service Representative Jobs in Lawrence, KS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Account Representative
- Edwardsville, KS (22 miles from Lawrence, KS)
- 3 days ago
- Edwardsville, KS (22 miles from Lawrence, KS)
- 3 days ago
VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN SPIRIT ACROSS CHEER, DANCE, BAND AND YEARBOOK For over 50 years, Varsity Spirit has been the leading global source for all things...
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Pharmacy Customer Service Associate
- Gardner, KS (21 miles from Lawrence, KS)
- 4 days ago
- Gardner, KS (21 miles from Lawrence, KS)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Olathe, KS (23 miles from Lawrence, KS)
- 5 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 5 days ago
Customer Service Representative Job Description Join a dynamic, community-focused organization as a Customer Service Representative, where you'll handle work ticket orders for national accounts received...
Medical Screener - Reception Technician (Customer Service)
- Lawrence, KS
- 5 days ago
- Lawrence, KS
- 5 days ago
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. In compliance with...
- Olathe, KS (23 miles from Lawrence, KS)
- 5 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 5 days ago
Job Description: Pay: Up to 20.00/hour Job Type: Full-time If you thrive in customer service and aspire to work in the banking industry, look no further! Our Customer Service Associates are the...
Customer Service & E-Commerce Team Trainer (Customer Service, In-Store Shopper)
- Olathe, KS (23 miles from Lawrence, KS)
- 5 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 5 days ago
In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team...
Motor Vehicle Specialist (Customer Service I)
- Olathe, KS (23 miles from Lawrence, KS)
- 6 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 6 days ago
Overview A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a...
Customer Service Representative (Priority 1)
- Olathe, KS (23 miles from Lawrence, KS)
- 7 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 7 days ago
TEKsystems is now Hiring in Olathe, Kansas Job Title: Customer Service Representative (Priority 1) Pay: $19/hr....
- Edwardsville, KS (22 miles from Lawrence, KS)
- 7 days ago
- Edwardsville, KS (22 miles from Lawrence, KS)
- 7 days ago
VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN SPIRIT ACROSS CHEER, DANCE, BAND AND YEARBOOK For over 50 years, Varsity Spirit has been the leading global source for all things...
- Olathe, KS (23 miles from Lawrence, KS)
- 7 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 7 days ago
Job Description: Pay: Up to 20.00/hour Job Type: Full-time If you thrive in customer service and aspire to work in the banking industry, look no further! Our Customer Service Associates are the...
Customer Account Representative
- Olathe, KS (23 miles from Lawrence, KS)
- 9 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 9 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Associate - Hire Ahead (Kansas City Metro Area)
- Olathe, KS (23 miles from Lawrence, KS)
- 10 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 10 days ago
Job Description: Pay: Up to 20.00/hour Job Type: Full-time This position is designed as a developmental role to prepare you for the next available Customer Service Associate opportunity within...
Customer Service Associate - Temporary
- Olathe, KS (23 miles from Lawrence, KS)
- 12 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 12 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Self Storage Manager
- Olathe, KS (23 miles from Lawrence, KS)
- 12 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 12 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Demographic Data for Lawrence, KS
Moving to Lawrence, KS? Find some basic demographic data about Lawrence, KS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Lawrence, KS
Highest Education Level
Customer Service Representatives in Lawrence, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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