Customer Service Representative Jobs in Lawrence, KS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Associate
- Olathe, KS (23 miles from Lawrence, KS)
- 12 hours ago
- Olathe, KS (23 miles from Lawrence, KS)
- 12 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
- Leavenworth, KS (21 miles from Lawrence, KS)
- 13 hours ago
- Leavenworth, KS (21 miles from Lawrence, KS)
- 13 hours ago
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...
Customer Service Assoc Hire Ahead
- Olathe, KS (23 miles from Lawrence, KS)
- 13 hours ago
- Olathe, KS (23 miles from Lawrence, KS)
- 13 hours ago
Job Description: Pay: Up to 20.00/hour Job Type: Full-time This position is designed as a developmental role to prepare you for the next available Customer Service Associate opportunity within...
Customer Service & E-Commerce Supervisor - Full Time
- Olathe, KS (23 miles from Lawrence, KS)
- 13 hours ago
- Olathe, KS (23 miles from Lawrence, KS)
- 13 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Customer Service Representative - Healthcare (Part Time)
- Lawrence, KS
- 19 hours ago
- Lawrence, KS
- 19 hours ago
Maximus is seeking Customer Service Representatives (CSRs) to assist individuals navigating healthcare programs and benefits....
Customer Service Representative (Part-time)
- Olathe, KS (23 miles from Lawrence, KS)
- 1 day ago
- Olathe, KS (23 miles from Lawrence, KS)
- 1 day ago
KCAC Aviation 4.6 Customer Service Representative (Part-time) Sign in to apply Olathe, KS Sign in to apply Great College Job... ability to study during slow times....
Customer Service Representative
- Olathe, KS (23 miles from Lawrence, KS)
- 2 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 2 days ago
The Role As a Customer Service Representative, youll be the first point of contact for our customers....
Customer Service Rep(06360) - 821 S 5th Street
- Leavenworth, KS (21 miles from Lawrence, KS)
- 4 days ago
- Leavenworth, KS (21 miles from Lawrence, KS)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Associate - Temporary
- Leavenworth, KS (21 miles from Lawrence, KS)
- 4 days ago
- Leavenworth, KS (21 miles from Lawrence, KS)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
- Olathe, KS (23 miles from Lawrence, KS)
- 5 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 5 days ago
Starting hiring pay at: 15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative II
- Olathe, KS (23 miles from Lawrence, KS)
- 6 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 6 days ago
The Customer Service Representative II is the second level in a three-level career progression of Customer Service Representative I, II, and III....
- Olathe, KS (23 miles from Lawrence, KS)
- 6 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 6 days ago
The Customer Service Representative II is the second level in a three-level career progression of Customer Service Representative I, II, and III....
- Eudora, KS (12 miles from Lawrence, KS)
- 6 days ago
- Eudora, KS (12 miles from Lawrence, KS)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Representatives
- Olathe, KS (23 miles from Lawrence, KS)
- 6 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 6 days ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available....
Demographic Data for Lawrence, KS
Moving to Lawrence, KS? Find some basic demographic data about Lawrence, KS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lawrence, KS
Highest Education Level
Customer Service Representatives in Lawrence, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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