Customer Service Representative Jobs in Lawrence, KS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Clerk -M-F 2pm- 10:30pm
- Bonner Springs, KS (15 miles from Lawrence, KS)
- moments ago
- Bonner Springs, KS (15 miles from Lawrence, KS)
- moments ago
Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture....
- Olathe, KS (23 miles from Lawrence, KS)
- 10 hours ago
- Olathe, KS (23 miles from Lawrence, KS)
- 10 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Insurance Sales Agent - Customer Service
- Olathe, KS (23 miles from Lawrence, KS)
- 1 day ago
- Olathe, KS (23 miles from Lawrence, KS)
- 1 day ago
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $40000 - $50000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
Customer Service Account Representative
- Edwardsville, KS (22 miles from Lawrence, KS)
- 1 day ago
- Edwardsville, KS (22 miles from Lawrence, KS)
- 1 day ago
VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN SPIRIT ACROSS CHEER, DANCE, BAND AND YEARBOOK For over 50 years, Varsity Spirit has been the leading global source for all things...
Customer Service & E-Commerce Team Trainer (Customer Service, In-Store Shopper)
- Olathe, KS (23 miles from Lawrence, KS)
- 1 day ago
- Olathe, KS (23 miles from Lawrence, KS)
- 1 day ago
In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team...
Customer Service Representative
- Olathe, KS (23 miles from Lawrence, KS)
- 1 day ago
- Olathe, KS (23 miles from Lawrence, KS)
- 1 day ago
Candidates will be responsible for taking inbound calls and creating tickets for the appropriate department to return the customers inquiry. Will also be making outbound calls to customers who...
Customer Experience Representative - ICS
- Olathe, KS (23 miles from Lawrence, KS)
- 5 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 5 days ago
Customer Experience Representative - ICS 3.3 3.3 out of 5 stars 10515 South K7 Highway, Olathe, KS Job Title: Customer Experience Representative - ICS Department: Customer Service & Contact Center...
Retail Sales Associate (In-Store Sales & Customer Service)
- Lawrence, KS
- 6 days ago
- Lawrence, KS
- 6 days ago
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Central Region)
- Olathe, KS (23 miles from Lawrence, KS)
- 6 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 6 days ago
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Central Region) US Foods, Inc. - 3.3 Olathe, KS Job Details Full-time $17.50 - $19.50 an hour 3 hours ago Benefits Employee...
Remote WorkCustomer Service Specialist - AdventHealth Medical Group Shawnee Mission All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Career...
Customer Account Representative
- Olathe, KS (23 miles from Lawrence, KS)
- 9 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 9 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Animal Shelter Customer Service Representative I
- Olathe, KS (23 miles from Lawrence, KS)
- 9 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 9 days ago
If so, the Olathe Animal Care & Control team is hiring for the position of customer service representative....
Motor Vehicle Specialist (Customer Service I)
- Olathe, KS (23 miles from Lawrence, KS)
- 9 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 9 days ago
Overview A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a...
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Retail Customer Service Cashier
- Tecumseh, KS (19 miles from Lawrence, KS)
- 11 days ago
- Tecumseh, KS (19 miles from Lawrence, KS)
- 11 days ago
Req ID: 459451 Address: 8000 I-70 Tecumseh, KS, 66542 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match...
Demographic Data for Lawrence, KS
Moving to Lawrence, KS? Find some basic demographic data about Lawrence, KS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lawrence, KS
Highest Education Level
Customer Service Representatives in Lawrence, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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