Customer Service Representative Jobs in Bonner Springs, KS

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 162 Jobs

Assistant Customer Service Manager

  • Olathe, KS (13 miles from Bonner Springs, KS)
  • moments ago
  • Olathe, KS (13 miles from Bonner Springs, KS)
  • moments ago

If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Full Time Job Summary Are you a motivated, organized leader with a...

Customer Service Clerk -M-F 2pm- 10:30pm

  • Bonner Springs, KS
  • 1 hour ago
  • Bonner Springs, KS
  • 1 hour ago

Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture....

Customer Care Specialist

  • Overland Park, KS (22 miles from Bonner Springs, KS)
  • 4 hours ago
  • Overland Park, KS (22 miles from Bonner Springs, KS)
  • 4 hours ago

Description Shamrock Roofing & Construction is a family-owned roofing and construction company headquartered in Kansas City and has been operating since 1977. In the last few years, our business...

Customer Care Representative - Farmers Service Operations (Hybrid - KS)

  • Kansas City, KS (16 miles from Bonner Springs, KS)
  • 9 hours ago
  • Kansas City, KS (16 miles from Bonner Springs, KS)
  • 9 hours ago

We are Farmers! We are more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in...

Customer Service Associate

  • Olathe, KS (13 miles from Bonner Springs, KS)
  • 12 hours ago
  • Olathe, KS (13 miles from Bonner Springs, KS)
  • 12 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Care Representative I

  • Shawnee, KS (12 miles from Bonner Springs, KS)
  • 1 day ago
  • Shawnee, KS (12 miles from Bonner Springs, KS)
  • 1 day ago

Customer Care Representative I - Lenexa, KS Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer...

Customer Service Rep I

  • Leawood, KS (17 miles from Bonner Springs, KS)
  • 1 day ago
  • Leawood, KS (17 miles from Bonner Springs, KS)
  • 1 day ago

WHAT YOU'LL NEED High school education or equivalent required Associate’s degree is preferred One to three years of customer service experience Previous call center experience is preferred Demonstrating...

Insurance Sales Agent - Customer Service

  • Olathe, KS (13 miles from Bonner Springs, KS)
  • 1 day ago
  • Olathe, KS (13 miles from Bonner Springs, KS)
  • 1 day ago

Sign-On Bonus Opportunity of up to $1,000* Pay Range: $40000 - $50000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...

Customer Service Loan Specialist

  • Lenexa, KS (14 miles from Bonner Springs, KS)
  • 1 day ago
  • Lenexa, KS (14 miles from Bonner Springs, KS)
  • 1 day ago

The QC Holdings E-commerce Department is seeking Remote customer service professionals to fill the position of CUSTOMER SERVICE LOAN SPECIALIST. This is a full-time opportunity with BONUS...

Remote Work

Customer Service Representative - Collections

  • Kansas City, MO (17 miles from Bonner Springs, KS)
  • 1 day ago
  • Kansas City, MO (17 miles from Bonner Springs, KS)
  • 1 day ago

About Working at Commerce Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people...

Remote Work

Store Customer Service Specialist

  • Kansas City, MO (17 miles from Bonner Springs, KS)
  • 1 day ago
  • Kansas City, MO (17 miles from Bonner Springs, KS)
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Account Representative

  • Edwardsville, KS (7 miles from Bonner Springs, KS)
  • 1 day ago
  • Edwardsville, KS (7 miles from Bonner Springs, KS)
  • 1 day ago

VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN SPIRIT ACROSS CHEER, DANCE, BAND AND YEARBOOK For over 50 years, Varsity Spirit has been the leading global source for all things...

Customer Service Associate - Temporary

  • Overland Park, KS (22 miles from Bonner Springs, KS)
  • 1 day ago
  • Overland Park, KS (22 miles from Bonner Springs, KS)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service & E-Commerce Team Trainer (Customer Service, In-Store Shopper)

  • Olathe, KS (13 miles from Bonner Springs, KS)
  • 1 day ago
  • Olathe, KS (13 miles from Bonner Springs, KS)
  • 1 day ago

In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team...

Local - Customer Account Rep.

  • Lenexa, KS (14 miles from Bonner Springs, KS)
  • 1 day ago
  • Lenexa, KS (14 miles from Bonner Springs, KS)
  • 1 day ago

A client in the Processing Technology industry is seeking a Customer Account Representative. They are in Lenexa, KS, and this opportunity will require working onsite, five days a week. The CAR is...

Demographic Data for Bonner Springs, KS

Moving to Bonner Springs, KS? Find some basic demographic data about Bonner Springs, KS below.


Local
National
10,126
216
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Bonner Springs, KS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bonner Springs, KS offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bonner Springs, KS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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