Customer Service Representative Jobs in West Burlington, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Service Representative, Employee Benefits
- Burlington, IA (5 miles from West Burlington, IA)
- 12 hours ago
- Burlington, IA (5 miles from West Burlington, IA)
- 12 hours ago
Summary World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011,...
Customer Service Representative, 2nd Shift
- West Burlington, IA
- 5 days ago
- West Burlington, IA
- 5 days ago
Store 4706601: 1012 Maple Street, Burlington, Iowa 52601 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT 2nd Shift
- Burlington, IA (5 miles from West Burlington, IA)
- 7 days ago
- Burlington, IA (5 miles from West Burlington, IA)
- 7 days ago
Store 4706604: 421 N Main St, Burlington, Iowa 52601 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, 3rd Shift
- Burlington, IA (5 miles from West Burlington, IA)
- 7 days ago
- Burlington, IA (5 miles from West Burlington, IA)
- 7 days ago
Store 4706601: 1012 Maple Street, Burlington, Iowa 52601 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT 3rd Shift
- West Burlington, IA
- 11 days ago
- West Burlington, IA
- 11 days ago
Store 4706603: 333 N Roosevelt Ave, Burlington, Iowa 52601 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT 3rd Shift
- Burlington, IA (5 miles from West Burlington, IA)
- 12 days ago
- Burlington, IA (5 miles from West Burlington, IA)
- 12 days ago
Store 4706603: 333 N Roosevelt Ave, Burlington, Iowa 52601 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Fort Madison, IA (14 miles from West Burlington, IA)
- 14 days ago
- Fort Madison, IA (14 miles from West Burlington, IA)
- 14 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Remote Customer Service Representative
- Middletown, IA (2 miles from West Burlington, IA)
- 45+ days ago
- Middletown, IA (2 miles from West Burlington, IA)
- 45+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkCustomer Service Representatives
- Burlington, IA (5 miles from West Burlington, IA)
- 90+ days ago
- Burlington, IA (5 miles from West Burlington, IA)
- 90+ days ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available....
Customer Service Rep(01746) - 3220 E Agency St
- Burlington, IA (5 miles from West Burlington, IA)
- 90+ days ago
- Burlington, IA (5 miles from West Burlington, IA)
- 90+ days ago
As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency....
Demographic Data for West Burlington, IA
Moving to West Burlington, IA? Find some basic demographic data about West Burlington, IA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in West Burlington, IA
Highest Education Level
Customer Service Representatives in West Burlington, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »