Customer Service Representative Jobs in Wdm, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Des Moines, IA (12 miles from Wdm, IA)
- 6 hours ago
- Des Moines, IA (12 miles from Wdm, IA)
- 6 hours ago
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent...
Pharmacy Customer Service Associate
- Ankeny, IA (20 miles from Wdm, IA)
- 15 hours ago
- Ankeny, IA (20 miles from Wdm, IA)
- 15 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Tobacco Outlet Plus
- Des Moines, IA (12 miles from Wdm, IA)
- 1 day ago
- Des Moines, IA (12 miles from Wdm, IA)
- 1 day ago
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Tobacco Outlet 521 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors,...
Blood Collection Staff Customer Service
- Des Moines, IA (12 miles from Wdm, IA)
- 1 day ago
- Des Moines, IA (12 miles from Wdm, IA)
- 1 day ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
- Des Moines, IA (12 miles from Wdm, IA)
- 1 day ago
- Des Moines, IA (12 miles from Wdm, IA)
- 1 day ago
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a workforce that is fully engaged and...
Customer Account Representative - CPA
- Des Moines, IA (12 miles from Wdm, IA)
- 1 day ago
- Des Moines, IA (12 miles from Wdm, IA)
- 1 day ago
Purpose The purpose of the Customer Account Representative (CAR) is to partner with outside sales to manage daily activities of their assigned customer accounts. The CAR serves as the point of...
Remote WorkSales & Customer Service Associate
- Ankeny, IA (20 miles from Wdm, IA)
- 2 days ago
- Ankeny, IA (20 miles from Wdm, IA)
- 2 days ago
Overview Where Better Careers Begin! Massage Envy Ankney, 110 North Ankney Blvd. Do you have a passion for helping others? At the Massage Envy Ankeny franchise, we support and inspire you to be...
Office Clerk - Customer Service Representative
- Des Moines, IA (12 miles from Wdm, IA)
- 4 days ago
- Des Moines, IA (12 miles from Wdm, IA)
- 4 days ago
Customer Service Representative, Terminal Clerk to join the team at our Des Moines, IA, Service Center....
- Pleasant Hill, IA (14 miles from Wdm, IA)
- 4 days ago
- Pleasant Hill, IA (14 miles from Wdm, IA)
- 4 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
E-Commerce Customer Support Representative
- Johnston, IA (16 miles from Wdm, IA)
- 4 days ago
- Johnston, IA (16 miles from Wdm, IA)
- 4 days ago
E-Commerce Customer Support Representative Kelly Services - 3.8 Johnston, IA Job Details Full-time $19.50 an hour 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental...
Senior Customer Service Representative (Dealer Care)
- Des Moines, IA (12 miles from Wdm, IA)
- 5 days ago
- Des Moines, IA (12 miles from Wdm, IA)
- 5 days ago
About this role: Wells Fargo is seeking a Senior Customer Service Representative as part of the Commercial Banking Operations division....
Retail Customer Service Cashier
- Clive, IA (9 miles from Wdm, IA)
- 5 days ago
- Clive, IA (9 miles from Wdm, IA)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
Customer Service Representative
- Ankeny, IA (20 miles from Wdm, IA)
- 6 days ago
- Ankeny, IA (20 miles from Wdm, IA)
- 6 days ago
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...
- Des Moines, IA (12 miles from Wdm, IA)
- 6 days ago
- Des Moines, IA (12 miles from Wdm, IA)
- 6 days ago
What you need: 1+ year of call center experience. Prior banking or financial services experience. Strong verbal and written communication skills....
E-Commerce Customer Support Representative
- Johnston, IA (16 miles from Wdm, IA)
- 6 days ago
- Johnston, IA (16 miles from Wdm, IA)
- 6 days ago
Finding a job that fits your lifestyle isnt always easy. Thats where Kelly comes in. Were seeking a Customer Support Representative to work at a premier client, John Deere, in Johnston, IA. Sound...
Demographic Data for Wdm, IA
Moving to Wdm, IA? Find some basic demographic data about Wdm, IA below.
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Salary for Customer Service Representative Jobs in Wdm, IA
Highest Education Level
Customer Service Representatives in Wdm, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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