Customer Service Representative Jobs in Pella, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
MCG Customer Service Representative
- Grinnell, IA (23 miles from Pella, IA)
- 2 days ago
- Grinnell, IA (23 miles from Pella, IA)
- 2 days ago
Primary Purposes: Mahaska Communications Group (MCG) is looking for a Customer Service Representative to join our dynamic and fast-paced team in Grinnell....
Retail Customer Service Cashier
- Newton, IA (23 miles from Pella, IA)
- 5 days ago
- Newton, IA (23 miles from Pella, IA)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
- Knoxville, IA (13 miles from Pella, IA)
- 7 days ago
- Knoxville, IA (13 miles from Pella, IA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Newton, IA (23 miles from Pella, IA)
- 7 days ago
- Newton, IA (23 miles from Pella, IA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Grinnell, IA (23 miles from Pella, IA)
- 7 days ago
- Grinnell, IA (23 miles from Pella, IA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Oskaloosa, IA (15 miles from Pella, IA)
- 7 days ago
- Oskaloosa, IA (15 miles from Pella, IA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Newton, IA (23 miles from Pella, IA)
- 9 days ago
- Newton, IA (23 miles from Pella, IA)
- 9 days ago
Job Type Full-time Description Mittera is currently seeking Client Service Specialists to join our team! The Client Service Specialist serves as a liaison between our customers and the various...
Customer Service Associate - Temporary
- Newton, IA (23 miles from Pella, IA)
- 10 days ago
- Newton, IA (23 miles from Pella, IA)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(01775) - 208 A Ave W
- Oskaloosa, IA (15 miles from Pella, IA)
- 10 days ago
- Oskaloosa, IA (15 miles from Pella, IA)
- 10 days ago
As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency....
This position is responsible for assisting the Workforce Management Specialist within the Customer Service team. This position collaborates and assists the Customer Service leadership team in...
Personal Lines Customer Service Representative
- Knoxville, IA (13 miles from Pella, IA)
- 17 days ago
- Knoxville, IA (13 miles from Pella, IA)
- 17 days ago
Personal Lines Customer Service Representative # 9897 Knoxville, IA About the Role Personal Lines Insurance Customer Service Representative job opening with a close knit, family oriented agency that...
Customer Service Representative - HIRING ASAP
- Newton, IA (23 miles from Pella, IA)
- 30+ days ago
- Newton, IA (23 miles from Pella, IA)
- 30+ days ago
Answer all calls and emails in a timely manner, in adherence to their goals Document all call information according to standard operating procedures Answer questions about products and services,...
Customer Service Rep(01735) - 1606 1ST AVE E
- Newton, IA (23 miles from Pella, IA)
- 90+ days ago
- Newton, IA (23 miles from Pella, IA)
- 90+ days ago
Company Description Job Description Answer phone, make pizzas, clean up, count money, being pleasant Qualifications Additional Information
Company Description Job Description CSR's need to be outgoing, polite and self-motivated. Job Duties include: Answering phones, Greeting carry out customers, misc. cleaning, cutting pizzas, making...
- Newton, IA (23 miles from Pella, IA)
- 90+ days ago
- Newton, IA (23 miles from Pella, IA)
- 90+ days ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Demographic Data for Pella, IA
Moving to Pella, IA? Find some basic demographic data about Pella, IA below.
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Salary for Customer Service Representative Jobs in Pella, IA
Highest Education Level
Customer Service Representatives in Pella, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Energetic
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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