Customer Service Representative Jobs in Nevada, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Ankeny, IA (21 miles from Nevada, IA)
- 15 hours ago
- Ankeny, IA (21 miles from Nevada, IA)
- 15 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Ankeny, IA (21 miles from Nevada, IA)
- 1 day ago
- Ankeny, IA (21 miles from Nevada, IA)
- 1 day ago
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a workforce that is fully engaged and...
Sales & Customer Service Associate
- Ankeny, IA (21 miles from Nevada, IA)
- 2 days ago
- Ankeny, IA (21 miles from Nevada, IA)
- 2 days ago
Overview Where Better Careers Begin! Massage Envy Ankney, 110 North Ankney Blvd. Do you have a passion for helping others? At the Massage Envy Ankeny franchise, we support and inspire you to be...
Customer Service Representative
- Ankeny, IA (21 miles from Nevada, IA)
- 6 days ago
- Ankeny, IA (21 miles from Nevada, IA)
- 6 days ago
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...
Customer Service Representative
- Ankeny, IA (21 miles from Nevada, IA)
- 6 days ago
- Ankeny, IA (21 miles from Nevada, IA)
- 6 days ago
The Customer Service Representative serves as the front line to our customers placing meal orders....
- Boone, IA (21 miles from Nevada, IA)
- 7 days ago
- Boone, IA (21 miles from Nevada, IA)
- 7 days ago
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a workforce that is fully engaged and...
- Bondurant, IA (20 miles from Nevada, IA)
- 7 days ago
- Bondurant, IA (20 miles from Nevada, IA)
- 7 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Ankeny, IA (21 miles from Nevada, IA)
- 7 days ago
- Ankeny, IA (21 miles from Nevada, IA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Ames, IA (7 miles from Nevada, IA)
- 7 days ago
- Ames, IA (7 miles from Nevada, IA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Boone, IA (21 miles from Nevada, IA)
- 7 days ago
- Boone, IA (21 miles from Nevada, IA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Associate - Temporary
- Ames, IA (7 miles from Nevada, IA)
- 9 days ago
- Ames, IA (7 miles from Nevada, IA)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Healthcare Customer Service Representative - Remote
- Ames, IA (7 miles from Nevada, IA)
- 10 days ago
- Ames, IA (7 miles from Nevada, IA)
- 10 days ago
Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.Connect with customers via phone/email/chat/and or social media to...
Remote WorkRetail Sales Associate / Customer Service
- Ankeny, IA (21 miles from Nevada, IA)
- 13 days ago
- Ankeny, IA (21 miles from Nevada, IA)
- 13 days ago
Who We Are Looking For: We are looking for Motivated Associates who enjoy working with people and solving problems. New Assoicate must be availalbe mornings and afternoons. Customer service is our...
- Ankeny, IA (21 miles from Nevada, IA)
- 14 days ago
- Ankeny, IA (21 miles from Nevada, IA)
- 14 days ago
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
Phone Customer Service Representative
- Boone, IA (21 miles from Nevada, IA)
- 14 days ago
- Boone, IA (21 miles from Nevada, IA)
- 14 days ago
Positions are available for Customer Service Representatives, including bilingual roles for candidates fluent in both English and Spanish....
Demographic Data for Nevada, IA
Moving to Nevada, IA? Find some basic demographic data about Nevada, IA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Nevada, IA
Highest Education Level
Customer Service Representatives in Nevada, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »