Customer Service Representative Jobs in Middletown, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Officer
- Denmark, IA (8 miles from Middletown, IA)
- 18 hours ago
- Denmark, IA (8 miles from Middletown, IA)
- 18 hours ago
General information Press space or enter keys to toggle section visibility Name Retail Customer Service Officer Site / Location Denmark Post Office Ref # 12372939 Entity Australia Post Opening...
- Wapello, IA (24 miles from Middletown, IA)
- 6 days ago
- Wapello, IA (24 miles from Middletown, IA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Fort Madison, IA (14 miles from Middletown, IA)
- 7 days ago
- Fort Madison, IA (14 miles from Middletown, IA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Burlington, IA (7 miles from Middletown, IA)
- 7 days ago
- Burlington, IA (7 miles from Middletown, IA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- West Burlington, IA (2 miles from Middletown, IA)
- 7 days ago
- West Burlington, IA (2 miles from Middletown, IA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Mount Pleasant, IA (21 miles from Middletown, IA)
- 7 days ago
- Mount Pleasant, IA (21 miles from Middletown, IA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Rep(01746) - 3220 E Agency St
- Burlington, IA (7 miles from Middletown, IA)
- 10 days ago
- Burlington, IA (7 miles from Middletown, IA)
- 10 days ago
As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency....
Customer Service Associate - Full-Time & Part-Time
- Burlington, IA (7 miles from Middletown, IA)
- 16 days ago
- Burlington, IA (7 miles from Middletown, IA)
- 16 days ago
Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Experienced sandwich makers,...
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkClient Service Representative, Employee Benefits
- Burlington, IA (7 miles from Middletown, IA)
- 45+ days ago
- Burlington, IA (7 miles from Middletown, IA)
- 45+ days ago
Summary World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011,...
Customer Service Representative, PT 2nd Shift
- Burlington, IA (7 miles from Middletown, IA)
- 45+ days ago
- Burlington, IA (7 miles from Middletown, IA)
- 45+ days ago
Store 4706604: 421 N Main St, Burlington, Iowa 52601 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT 3rd Shift
- West Burlington, IA (2 miles from Middletown, IA)
- 60+ days ago
- West Burlington, IA (2 miles from Middletown, IA)
- 60+ days ago
Store 4706603: 333 N Roosevelt Ave, Burlington, Iowa 52601 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT 3rd Shift
- Burlington, IA (7 miles from Middletown, IA)
- 60+ days ago
- Burlington, IA (7 miles from Middletown, IA)
- 60+ days ago
Store 4706604: 421 N Main St, Burlington, Iowa 52601 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representatives
- Burlington, IA (7 miles from Middletown, IA)
- 90+ days ago
- Burlington, IA (7 miles from Middletown, IA)
- 90+ days ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available....
Demographic Data for Middletown, IA
Moving to Middletown, IA? Find some basic demographic data about Middletown, IA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Middletown, IA
Highest Education Level
Customer Service Representatives in Middletown, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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