Customer Service Representative Jobs in Hills, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Contracts Opportunity Specialist (Remote)
- Vista Higher Learning
- Iowa City, IA (6 miles from Hills, IA)
- 4 days ago
- Vista Higher Learning
- Iowa City, IA (6 miles from Hills, IA)
- 4 days ago
WHO ARE YOU? You enjoy being the go-to-person for sales teams when they need support with managing and processing RFP responses and customer contracts. You can easily manage multiple projects and...
Remote WorkCustomer Service Associate - Temporary
- Iowa City, IA (6 miles from Hills, IA)
- 1 day ago
- Iowa City, IA (6 miles from Hills, IA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative- Coralville Hiring Event
- Coralville, IA (9 miles from Hills, IA)
- 2 days ago
- Coralville, IA (9 miles from Hills, IA)
- 2 days ago
Inbound call center experience preferred. SKILLS & KNOWLEDGE Excellent verbal and written communication skills PC literate, including Microsoft Office products, Windows environment....
Customer Service Cashier- Retail Service Team
- Coralville, IA (9 miles from Hills, IA)
- 5 days ago
- Coralville, IA (9 miles from Hills, IA)
- 5 days ago
Our Customer Service team members assist in all aspects of our retail operations. What You'll Do + Provide outstanding customer service in a retail and counter-service environment + Interact with...
- Iowa City, IA (6 miles from Hills, IA)
- 6 days ago
- Iowa City, IA (6 miles from Hills, IA)
- 6 days ago
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
Bilingual Member Service Representative
- Iowa City, IA (6 miles from Hills, IA)
- 7 days ago
- Iowa City, IA (6 miles from Hills, IA)
- 7 days ago
POSITION SUMMARY: The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState...
- Washington, IA (20 miles from Hills, IA)
- 12 days ago
- Washington, IA (20 miles from Hills, IA)
- 12 days ago
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a workforce that is fully engaged and...
Retail Customer Service Specialist
- Iowa City, IA (6 miles from Hills, IA)
- 12 days ago
- Iowa City, IA (6 miles from Hills, IA)
- 12 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Coralville, IA (9 miles from Hills, IA)
- 12 days ago
- Coralville, IA (9 miles from Hills, IA)
- 12 days ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
WAH Mortgage Customer Service Representative
- Iowa City, IA (6 miles from Hills, IA)
- 16 days ago
- Iowa City, IA (6 miles from Hills, IA)
- 16 days ago
WAH Mortgage Customer Service Representative at Mass Markets in Job Description POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored...
Customer Service Representatives
- Iowa City, IA (6 miles from Hills, IA)
- 20 days ago
- Iowa City, IA (6 miles from Hills, IA)
- 20 days ago
We are looking for Remote Customer Service Representatives to become part of our innovative team....
Retail Customer Service Specialist
- Iowa City, IA (6 miles from Hills, IA)
- 22 days ago
- Iowa City, IA (6 miles from Hills, IA)
- 22 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Event Customer Service Team Member (Part-Time) - Iowa City, IA
- Iowa City, IA (6 miles from Hills, IA)
- 28 days ago
- Iowa City, IA (6 miles from Hills, IA)
- 28 days ago
Event Customer Service Team Member (Part-Time) - Iowa City, IA Follett Corporation United States, Iowa, Iowa City 125 North Madison Street (Show on map) Jun 04, 2025 Position Overview We are...
- Iowa City, IA (6 miles from Hills, IA)
- 30+ days ago
- Iowa City, IA (6 miles from Hills, IA)
- 30+ days ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Customer Service Associate - Dinner/Close Shift
- Coralville, IA (9 miles from Hills, IA)
- 30+ days ago
- Coralville, IA (9 miles from Hills, IA)
- 30+ days ago
Starting hiring pay at: $14 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Demographic Data for Hills, IA
Moving to Hills, IA? Find some basic demographic data about Hills, IA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Hills, IA
Highest Education Level
Customer Service Representatives in Hills, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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