Customer Service Representative Jobs in Hiawatha, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Specialist - Hybrid
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 18 hours ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 18 hours ago
This entry sales position will be responsible for providing world class customer service for customers worldwide through exceptional responsiveness to customer inquiries, negotiating favorable...
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 3 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 3 days ago
A Sales and Customer Service is needed for one of the world's largest suppliers of aerospace and defense products in the Cedar Rapids, IA area. This sales role focuses on providing responsive...
Retail Customer Service Specialist
- North Liberty, IA (20 miles from Hiawatha, IA)
- 9 days ago
- North Liberty, IA (20 miles from Hiawatha, IA)
- 9 days ago
The individual selected for this role will be expected to work at Store #3280, located at: 1385 Jordan Street, North Liberty, IA 52317. This is a Part-Time job. Starting Pay: $16.26/hr or based on...
Customer Service Associate - Temporary
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 9 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Lisbon, IA (20 miles from Hiawatha, IA)
- 9 days ago
- Lisbon, IA (20 miles from Hiawatha, IA)
- 9 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Medical Equipment Driver & Customer Service (Storm Lake & Fort Dodge)
- Hiawatha, IA
- 10 days ago
- Hiawatha, IA
- 10 days ago
About Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help...
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 10 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 10 days ago
POSITION SUMMARY: The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState...
Customer Service Rep(01743) - 2460 Edgewood Rd SW #300
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 11 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 11 days ago
You'll find our Customer Service Representative jobs offer you more....
Retail Sales Associate / Customer Service
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 14 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 14 days ago
Who We Are Looking For: We are looking for Motivated Associates who enjoy working with people and solving problems. New Assoicate must be availalbe mornings and afternoons. Customer service is our...
Part Time Cashier / Customer Service Team Member
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 19 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 19 days ago
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you....
Part Time Customer Service Associate
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 25 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 25 days ago
The Part Time Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide...
Customer Service Representative
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 27 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 27 days ago
Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...
Registered Client Service Associate
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 29 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 29 days ago
It takes a village, they say. And we couldnt agree more. We believe everyone has their own talents and wisdom to share with the world and one another, which is why drawing on our collection...
Retail Customer Service Specialist
- North Liberty, IA (20 miles from Hiawatha, IA)
- 30+ days ago
- North Liberty, IA (20 miles from Hiawatha, IA)
- 30+ days ago
The individual selected for this role will be expected to work at Store #3280, located at: 1385 Jordan Street, North Liberty, IA 52317. This is a Part-Time job. Starting Pay: $16.26/hr or based on...
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 30+ days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 30+ days ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
Demographic Data for Hiawatha, IA
Moving to Hiawatha, IA? Find some basic demographic data about Hiawatha, IA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hiawatha, IA
Highest Education Level
Customer Service Representatives in Hiawatha, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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