Customer Service Representative Jobs in Hiawatha, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(01742) - 1121 Blairs Ferry Rd NE
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 13 hours ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 13 hours ago
Company Description Job Description Receive and process telephone orders Prepare product stock ingredients from delivery area to storage, work area, walk-in, 4.clean equipment and facility....
Account Executive - Inbound Customer Service Roadside Assistance
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 2 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 2 days ago
Description Job Summary The role of the Account Executive - Inbound Customer Service is to provide quick solutions and empathetic responses to consumers, haulers, and fleet businesses that need...
Pharmacy Customer Service Associate
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 4 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Fairfax, IA (11 miles from Hiawatha, IA)
- 6 days ago
- Fairfax, IA (11 miles from Hiawatha, IA)
- 6 days ago
At Travero, we believe there is always a way to get to YES; that innovative thinking can overcome any challenge; that being a good partner means delivering - every time; that silos are something...
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 8 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 14 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 14 days ago
Here at Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...
Airport Agent - Ramp and Customer Service
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 14 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 14 days ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Customer Service - Tobacco Outlet Plus
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 16 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 16 days ago
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Tobacco Outlet 520 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors,...
Customer Service Representative- Cedar Rapids Hiring Event
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 17 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 17 days ago
Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Customer Service Representative- Cedar Rapids Hiring Event **Open House Career Event!...
Summer Seasonal Customer Experience Representative- Cedar Rapids Airport
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 21 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 21 days ago
Overview Do you enjoy sales and customer service? Come and join Enterprise Rent-A-Car at the Cedar Rapids Airport! Learn sales, service and marketing from our top managers and gain real world...
Customer Service Representative
- Cedar Rapids, IA (9 miles from Hiawatha, IA)
- 22 days ago
- Cedar Rapids, IA (9 miles from Hiawatha, IA)
- 22 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 22 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 22 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 26 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 26 days ago
Klauer Optical is growing and has a full-time Customer Service, Optical position available for our Cedar Rapids Location. Excellent work environment, 40hr/week. No nights or weekends. Duties...
Cedar Rapids - Sales and Customer Service Administrative Assistant
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 27 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 27 days ago
If you've had previous experience as a Customer Service Representative or Sales Associate, those skills may help you excel quickly in this role....
LP Customer Service Associate II-#119
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 29 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 29 days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Demographic Data for Hiawatha, IA
Moving to Hiawatha, IA? Find some basic demographic data about Hiawatha, IA below.
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Salary for Customer Service Representative Jobs in Hiawatha, IA
Highest Education Level
Customer Service Representatives in Hiawatha, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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