Customer Service Representative Jobs in Davenport, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bank Teller/Customer Service Representative
- Moline, IL (5 miles from Davenport, IA)
- 15 hours ago
- Moline, IL (5 miles from Davenport, IA)
- 15 hours ago
About the role The Bank Teller/Customer Service Representative role processes transactions accurately and efficiently in accordance with established policies and procedures....
Employment Type: Full time Shift: Day Shift Description: Under the direction of the Customer Experience Regional Director, is recipient of customer and family complaints, coordinates investigation...
Representative - Customer Service (Order Clerk)
- Milan, IL (8 miles from Davenport, IA)
- 2 days ago
- Milan, IL (8 miles from Davenport, IA)
- 2 days ago
GENERAL FUNCTION The Customer Service Representative (Order Clerk) is responsible for building and maintaining customer and vendor relationships and to manage request for quotations, stock orders, returns...
Customer Service Rep (01758) - 2420 18th Street
- Bettendorf, IA (6 miles from Davenport, IA)
- 3 days ago
- Bettendorf, IA (6 miles from Davenport, IA)
- 3 days ago
You'll find our Customer Service Representative jobs offer you more....
Airport Customer Service Agent - MLI - PT
- Moline, IL (5 miles from Davenport, IA)
- 4 days ago
- Moline, IL (5 miles from Davenport, IA)
- 4 days ago
General information Job Title Airport Customer Service Agent - MLI - PT Date Saturday, August 16, 2025 Entity Unifi Aviation, LLC State Illinois City Moline Base Pay Rate: $ 15.00 Full/Part Time...
Pharmacy Customer Service Associate
- Moline, IL (5 miles from Davenport, IA)
- 4 days ago
- Moline, IL (5 miles from Davenport, IA)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Service Associate (part-time)
- Silvis, IL (8 miles from Davenport, IA)
- 5 days ago
- Silvis, IL (8 miles from Davenport, IA)
- 5 days ago
Join TBK Bank! At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and...
- De Witt, IA (22 miles from Davenport, IA)
- 6 days ago
- De Witt, IA (22 miles from Davenport, IA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Geneseo, IL (22 miles from Davenport, IA)
- 7 days ago
- Geneseo, IL (22 miles from Davenport, IA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Moline, IL (5 miles from Davenport, IA)
- 7 days ago
- Moline, IL (5 miles from Davenport, IA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- East Moline, IL (9 miles from Davenport, IA)
- 7 days ago
- East Moline, IL (9 miles from Davenport, IA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Rock Island, IL (3 miles from Davenport, IA)
- 7 days ago
- Rock Island, IL (3 miles from Davenport, IA)
- 7 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Milan, IL (8 miles from Davenport, IA)
- 7 days ago
- Milan, IL (8 miles from Davenport, IA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Experience Agent (Customer Service) - Full Time - On-Site Position in Davenport, Iowa
- Davenport, IA
- 8 days ago
- Davenport, IA
- 8 days ago
Come work in an exciting and progressive fast paced environment as an on-site Customer Experience Agent in our Davenport, Iowa office at MidAmerican Energy Company! We offer exposure to the...
Demographic Data for Davenport, IA
Moving to Davenport, IA? Find some basic demographic data about Davenport, IA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Davenport, IA
Highest Education Level
Customer Service Representatives in Davenport, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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