Customer Service Representative Jobs in Bettendorf, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
ABOUT THE ROLE REPAY is looking for an Associate Customer Service Representative to provide an excellent customer support experience to our clients, agents, and partners....
- East Moline, IL (4 miles from Bettendorf, IA)
- 8 hours ago
- East Moline, IL (4 miles from Bettendorf, IA)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative, PT 1st Shift
- East Moline, IL (4 miles from Bettendorf, IA)
- 21 hours ago
- East Moline, IL (4 miles from Bettendorf, IA)
- 21 hours ago
Service Representative We want you to join our team as a Customer Service Representative....
Pharmacy Customer Service Associate
- Davenport, IA (6 miles from Bettendorf, IA)
- 1 day ago
- Davenport, IA (6 miles from Bettendorf, IA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative, PT 2nd Shift
- East Moline, IL (4 miles from Bettendorf, IA)
- 2 days ago
- East Moline, IL (4 miles from Bettendorf, IA)
- 2 days ago
Store 4701212: 1827 18th Ave, East Moline, Illinois 61244 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, 2nd/3rd Shift Availability
- Rock Island, IL (8 miles from Bettendorf, IA)
- 7 days ago
- Rock Island, IL (8 miles from Bettendorf, IA)
- 7 days ago
Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Associate - Temporary
- Moline, IL (5 miles from Bettendorf, IA)
- 8 days ago
- Moline, IL (5 miles from Bettendorf, IA)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative Nights and Weekend
- Moline, IL (5 miles from Bettendorf, IA)
- 9 days ago
- Moline, IL (5 miles from Bettendorf, IA)
- 9 days ago
Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...
Customer Service Representative Bilingual French And English
- Moline, IL (5 miles from Bettendorf, IA)
- 10 days ago
- Moline, IL (5 miles from Bettendorf, IA)
- 10 days ago
Our client, a dynamic organization in the customer service industry, is seeking Customer Service Representatives to join their team....
Retail Customer Service Cashier
- Davenport, IA (8 miles from Bettendorf, IA)
- 10 days ago
- Davenport, IA (8 miles from Bettendorf, IA)
- 10 days ago
Req ID: 459053 Address: 8255 Northwest Blvd Davenport, IA, 52806 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Retail Customer Service Cashier
- Davenport, IA (6 miles from Bettendorf, IA)
- 11 days ago
- Davenport, IA (6 miles from Bettendorf, IA)
- 11 days ago
Req ID: 459053 Address: 8255 Northwest Blvd Davenport, IA, 52806 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Service Representative
- Davenport, IA (6 miles from Bettendorf, IA)
- 12 days ago
- Davenport, IA (6 miles from Bettendorf, IA)
- 12 days ago
TEKsystems is seeking remote customer service representatives to join our clients team! Candidates must reside in one of the following states: Iowa, Illinois, Missouri, or Nebraska....
- Davenport, IA (6 miles from Bettendorf, IA)
- 15 days ago
- Davenport, IA (6 miles from Bettendorf, IA)
- 15 days ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Customer Service Rep (Local Remote)
- Eldridge, IA (9 miles from Bettendorf, IA)
- 20 days ago
- Eldridge, IA (9 miles from Bettendorf, IA)
- 20 days ago
The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Remote WorkCustomer Service Rep(01753) - 1926 Brady Street
- Davenport, IA (6 miles from Bettendorf, IA)
- 24 days ago
- Davenport, IA (6 miles from Bettendorf, IA)
- 24 days ago
CSR's need to be outgoing, polite and self-motivated.Job Duties include: Answering phones, Greeting carry out customers, misc. cleaning, cutting pizzas, making pizza, sandwiches, pasta, and other...
Demographic Data for Bettendorf, IA
Moving to Bettendorf, IA? Find some basic demographic data about Bettendorf, IA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Bettendorf, IA
Highest Education Level
Customer Service Representatives in Bettendorf, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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