Customer Service Representative Remote & Hybrid Only Jobs in Indiana
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Support Specialist I Function: Customer Experience Reports to: Director, Customer Support Reviewed: 05.2026 Location: Based our Eastern or Central Time Zones in the United States Position...
RemoteMusic lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build...
RemoteCustomer Service Sales/Service Hybrid
- John Jones Auto Group
- Salem, IN
- 5 days ago
- Salem, IN
- 5 days ago
John Jones Auto Group is seeking a motivated and customer-focused Call Center Customer Service Sales/Service Hybrid Representative to join our growing team. This role is responsible for handling...
HybridCustomer Service Representative, HVAC
- American International Group
- Jeffersonville, IN
- 5 days ago
- Jeffersonville, IN
- 5 days ago
Customer Service Representative- Warranty Our Customer Service Representative, HVAC position is a great opportunity to join our growing team!...
HybridStefanini Group is hiring! Exciting opportunity awaits, let us help you get started! Click Apply now or you may call: .../ email: Deepak Tyagi ( ... ) for faster processing! Hybrid: 3 days onsite,...
HybridThree years of customer service or call center experience required. General automotive knowledge required....
RemoteThe Opportunity Description What Youll Do While working from your home, as aHealthcare Customer Service Representative, youll be the Over-The-Counter Retail members' first point of contact....
RemoteCustomer Service Account Representative
- Calumet
- Indianapolis, IN
- 8 days ago
- Indianapolis, IN
- 8 days ago
Who are we? At Calumet we deliver innovative specialty products trusted by companies across the globe. We are the foundation to everyday essential products that help millions of people live and...
HybridCustomer Service Representative, Remote Delivery
- Hanger, Inc
- Terre Haute, IN
- 8 days ago
- Terre Haute, IN
- 8 days ago
Why Us: With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions,...
RemoteRemote Customer Service Representative
- MCI Military Recruitment
- Crane, IN
- 9 days ago
- Crane, IN
- 9 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
RemoteWork at Home Customer Service Agent (Full-Time & Part-Time) (IN)
- MCI Careers
- IN
- 10 days ago
- IN
- 10 days ago
LOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
Remote Full TimeJob Description: Location: Indianapolis, IN. This is a hybrid position with 1 day work from home. Shifts: Monday - Friday: 10am,11am, or Noon EST start time. Wednesday - Sunday 1pm Start Time...
HybridLOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
RemoteLOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
RemoteRemote Insurance Customer Service Representative (Unlicensed)
- MCI Careers
- IN
- 18 days ago
- IN
- 18 days ago
LOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
RemoteDemographic Data for Indiana
Moving to Indiana? Find some basic demographic data about Indiana below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Indiana
Highest Education Level
Customer Service Representatives in Indiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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