Customer Service Representative Jobs in Wolcott, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 21 Jobs

Full or Part-Time Customer Service Team Member

  • Lafayette, IN (24 miles from Wolcott, IN)
  • 30+ days ago
  • Lafayette, IN (24 miles from Wolcott, IN)
  • 30+ days ago

At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...

Customer Service Team Member 38

  • West Lafayette, IN (19 miles from Wolcott, IN)
  • 2 days ago
  • West Lafayette, IN (19 miles from Wolcott, IN)
  • 2 days ago

Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...

Customer Service Representative, Overnights

  • West Lafayette, IN (19 miles from Wolcott, IN)
  • 1 day ago
  • West Lafayette, IN (19 miles from Wolcott, IN)
  • 1 day ago

Store 4702240: 706 Northwestern Ave, West Lafayette, Indiana 47906 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Monon, IN (8 miles from Wolcott, IN)
  • 1 day ago
  • Monon, IN (8 miles from Wolcott, IN)
  • 1 day ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service/Sales

  • Lafayette, IN (24 miles from Wolcott, IN)
  • 2 days ago
  • Lafayette, IN (24 miles from Wolcott, IN)
  • 2 days ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Representative

  • West Lafayette, IN (19 miles from Wolcott, IN)
  • 5 days ago
  • West Lafayette, IN (19 miles from Wolcott, IN)
  • 5 days ago

We are looking to add a Customer Service Representative to our team at Pooch Palace! CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination Pet....

Production Coordinator - Customer Service Rep

  • Lafayette, IN (24 miles from Wolcott, IN)
  • 6 days ago
  • Lafayette, IN (24 miles from Wolcott, IN)
  • 6 days ago

Do you like talking to people, solving problems, and working with a close-knit team? That's exactly what you can expect when you join Coors Remodeling Inc. as a full- or part-time Production...

Customer Service - Donor Support Technician

  • West Lafayette, IN (19 miles from Wolcott, IN)
  • 7 days ago
  • West Lafayette, IN (19 miles from Wolcott, IN)
  • 7 days ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Customer Service Technician

  • Monticello, IN (14 miles from Wolcott, IN)
  • 12 days ago
  • Monticello, IN (14 miles from Wolcott, IN)
  • 12 days ago

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...

Full or Part Time Customer Service Team Member 26

  • Lafayette, IN (24 miles from Wolcott, IN)
  • 14 days ago
  • Lafayette, IN (24 miles from Wolcott, IN)
  • 14 days ago

At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...

Customer Service Rep

  • Lafayette, IN (24 miles from Wolcott, IN)
  • 16 days ago
  • Lafayette, IN (24 miles from Wolcott, IN)
  • 16 days ago

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...

Team Lead-Customer Service / Patient Transport

  • Lafayette, IN (24 miles from Wolcott, IN)
  • 19 days ago
  • Lafayette, IN (24 miles from Wolcott, IN)
  • 19 days ago

This position leads customer service representatives in patient inquiries via telephone and email....

Customer Service Representative I

  • Rensselaer, IN (17 miles from Wolcott, IN)
  • 20 days ago
  • Rensselaer, IN (17 miles from Wolcott, IN)
  • 20 days ago

Customer Service Representative – Electrical Supply Rensselaer, IN At Kirby Risk, a Customer Service Representative is a Multi-Faceted Role with Opportunities for Growth and Development!...

Retail Customer Service Cashier

  • Lafayette, IN (24 miles from Wolcott, IN)
  • 24 days ago
  • Lafayette, IN (24 miles from Wolcott, IN)
  • 24 days ago

Req ID: 459617 Address: 2400 E 200 N Lafayette, IN, 47905 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Customer Service Representative

  • Remington, IN (8 miles from Wolcott, IN)
  • 27 days ago
  • Remington, IN (8 miles from Wolcott, IN)
  • 27 days ago

Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Demographic Data for Wolcott, IN

Moving to Wolcott, IN? Find some basic demographic data about Wolcott, IN below.


Local
National
1,651
39
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Wolcott, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Wolcott, IN offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Wolcott, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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