Customer Service Representative Jobs in Whiting, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 280 Jobs
Circle Buick GMC Hummer EV

Automotive Sales BDC

Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...

Customer Support Specialist

  • Chicago, IL (17 miles from Whiting, IN)
  • 6 hours ago
  • Chicago, IL (17 miles from Whiting, IN)
  • 6 hours ago

About Ingredion: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you've experienced our work in your favorite chocolate, your pet's food, the paper you write...

Business Insurance Senior Client Service Representative

  • Orland Park, IL (18 miles from Whiting, IN)
  • 6 hours ago
  • Orland Park, IL (18 miles from Whiting, IN)
  • 6 hours ago

Company: Marsh McLennan Agency Description: Senior Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of...

Customer Relations Specialist

  • Chicago, IL (17 miles from Whiting, IN)
  • 23 hours ago
  • Chicago, IL (17 miles from Whiting, IN)
  • 23 hours ago

Customer Relations Specialist Better Business Bureau Chicago Chicago, IL, USA 4 days ago Quick Job type Full-time Quick Job description Job Title : Customer Engagement & Data Specialist...

Part-time-Seasonal-Parent Support Customer Service Rep

  • Chicago, IL (17 miles from Whiting, IN)
  • 23 hours ago
  • Chicago, IL (17 miles from Whiting, IN)
  • 23 hours ago

Part-time-Seasonal-Parent Support Customer Service Rep Employer Chicago Public Schools - CPS Location Chicago, IL, US Salary Competitive categories now Employer Chicago Public Schools - CPS...

Customer Service Representative

  • Harvey, IL (9 miles from Whiting, IN)
  • 1 day ago
  • Harvey, IL (9 miles from Whiting, IN)
  • 1 day ago

CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...

Customer Service Agent

  • Chicago, IL (17 miles from Whiting, IN)
  • 1 day ago
  • Chicago, IL (17 miles from Whiting, IN)
  • 1 day ago

Customer Service Agent Hustle Notice Biz Chicago, IL, US Hace 5 dias Quick Tipo de contrato A tiempo completo Quick Descripcion del trabajo Description Location : Birmingham, AL Job Type :...

customer service representative (CSR)

  • Chicago, IL (17 miles from Whiting, IN)
  • 1 day ago
  • Chicago, IL (17 miles from Whiting, IN)
  • 1 day ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Customer Service Representative

  • Westchester, IL (23 miles from Whiting, IN)
  • 1 day ago
  • Westchester, IL (23 miles from Whiting, IN)
  • 1 day ago

Ohly has a great opportunity for Customer Service Representative to join our team in Westchester, IL. The Customer Service Representative is responsible for duties as described below....

Customer Service Representative

  • Merrillville, IN (16 miles from Whiting, IN)
  • 1 day ago
  • Merrillville, IN (16 miles from Whiting, IN)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

CLUB Customer Service Outfitter- Part Time

  • Portage, IN (17 miles from Whiting, IN)
  • 1 day ago
  • Portage, IN (17 miles from Whiting, IN)
  • 1 day ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Customer Service Associate

  • Orland Park, IL (18 miles from Whiting, IN)
  • 1 day ago
  • Orland Park, IL (18 miles from Whiting, IN)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Chicago, IL (17 miles from Whiting, IN)
  • 1 day ago
  • Chicago, IL (17 miles from Whiting, IN)
  • 1 day ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Lead Airport Agent - Customer Service

  • Chicago, IL (17 miles from Whiting, IN)
  • 1 day ago
  • Chicago, IL (17 miles from Whiting, IN)
  • 1 day ago

Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...

Client Service Specialist

  • Chicago, IL (17 miles from Whiting, IN)
  • 1 day ago
  • Chicago, IL (17 miles from Whiting, IN)
  • 1 day ago

Overview Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...

Demographic Data for Whiting, IN

Moving to Whiting, IN? Find some basic demographic data about Whiting, IN below.


Local
National
11,725
166
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Whiting, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Whiting, IN offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Whiting, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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