Customer Service Representative Jobs in Westpoint, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 19 Jobs

Customer Service Representative

  • West Lafayette, IN (12 miles from Westpoint, IN)
  • 2 days ago
  • West Lafayette, IN (12 miles from Westpoint, IN)
  • 2 days ago

We are looking to add a Customer Service Representative to our team at Pooch Palace! CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination Pet....

Production Coordinator - Customer Service Rep

  • Lafayette, IN (11 miles from Westpoint, IN)
  • 3 days ago
  • Lafayette, IN (11 miles from Westpoint, IN)
  • 3 days ago

Do you like talking to people, solving problems, and working with a close-knit team? That's exactly what you can expect when you join Coors Remodeling Inc. as a full- or part-time Production...

Customer Service - Donor Support Technician

  • West Lafayette, IN (12 miles from Westpoint, IN)
  • 4 days ago
  • West Lafayette, IN (12 miles from Westpoint, IN)
  • 4 days ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Full or Part Time Customer Service Team Member 26

  • Lafayette, IN (11 miles from Westpoint, IN)
  • 11 days ago
  • Lafayette, IN (11 miles from Westpoint, IN)
  • 11 days ago

At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...

Lafayette - Sales and Customer Service Representative

  • Lafayette, IN (11 miles from Westpoint, IN)
  • 11 days ago
  • Lafayette, IN (11 miles from Westpoint, IN)
  • 11 days ago

Naturescape is seeking to hire a full-time Sales & Customer Service Representative to provide support at our Lafayette, IN branch. Would you like to work with a stable, family-owned business?...

Customer Account Representative

  • Crawfordsville, IN (21 miles from Westpoint, IN)
  • 11 days ago
  • Crawfordsville, IN (21 miles from Westpoint, IN)
  • 11 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Representative, Overnights

  • Crawfordsville, IN (21 miles from Westpoint, IN)
  • 12 days ago
  • Crawfordsville, IN (21 miles from Westpoint, IN)
  • 12 days ago

Store 4700087: 2507 Lafayette Rd, Crawfordsville, Indiana 47933 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Rep

  • Lafayette, IN (11 miles from Westpoint, IN)
  • 13 days ago
  • Lafayette, IN (11 miles from Westpoint, IN)
  • 13 days ago

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...

BMV Part-Time Customer Service Representative

  • Williamsport, IN (18 miles from Westpoint, IN)
  • 13 days ago
  • Williamsport, IN (18 miles from Westpoint, IN)
  • 13 days ago

Service Representatives function as the frontline contact for the Bureau of Motor Vehicles....

Team Lead-Customer Service / Patient Transport

  • Lafayette, IN (11 miles from Westpoint, IN)
  • 16 days ago
  • Lafayette, IN (11 miles from Westpoint, IN)
  • 16 days ago

This position leads customer service representatives in patient inquiries via telephone and email....

Retail Customer Service Cashier

  • Lafayette, IN (11 miles from Westpoint, IN)
  • 20 days ago
  • Lafayette, IN (11 miles from Westpoint, IN)
  • 20 days ago

Req ID: 459617 Address: 2400 E 200 N Lafayette, IN, 47905 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Customer Service Specialist

  • Lafayette, IN (11 miles from Westpoint, IN)
  • 26 days ago
  • Lafayette, IN (11 miles from Westpoint, IN)
  • 26 days ago

Customer Service Specialist Customer Support/Call Center Lafayette, Indiana Contract To Hire Jun 2, 2025 Job Title: Customer Service Specialist - Wireless Communications / Scheduling / Inventory...

Customer Service Representative, Afternoons

  • Lafayette, IN (11 miles from Westpoint, IN)
  • 26 days ago
  • Lafayette, IN (11 miles from Westpoint, IN)
  • 26 days ago

Store 4702410: 973 Park East Blvd, Lafayette, Indiana 47909 Availability - Shift/Days Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • West Lafayette, IN (12 miles from Westpoint, IN)
  • 26 days ago
  • West Lafayette, IN (12 miles from Westpoint, IN)
  • 26 days ago

Store 4702400: 1209 Sagamore Pkwy W, West Lafayette, Indiana 47906 Availability - Shift/Days Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Lafayette, IN (11 miles from Westpoint, IN)
  • 30+ days ago
  • Lafayette, IN (11 miles from Westpoint, IN)
  • 30+ days ago

The primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly,...

Demographic Data for Westpoint, IN

Moving to Westpoint, IN? Find some basic demographic data about Westpoint, IN below.


Local
National
1,425
18
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Westpoint, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Westpoint, IN offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Westpoint, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »