Customer Service Representative Jobs in Valparaiso, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 86 Jobs
Circle Buick GMC Hummer EV

Automotive Sales BDC

Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...

Part-Time Customer Service Team Member 51

  • Valparaiso, IN
  • 21 days ago
  • Valparaiso, IN
  • 21 days ago

Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a Glassdoor Best...

Full or Part-Time Customer Service Team Member 53

  • Saint John, IN (24 miles from Valparaiso, IN)
  • 30+ days ago
  • Saint John, IN (24 miles from Valparaiso, IN)
  • 30+ days ago

At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...

Customer Service Associate - Temporary

  • Crown Point, IN (17 miles from Valparaiso, IN)
  • 2 hours ago
  • Crown Point, IN (17 miles from Valparaiso, IN)
  • 2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail Customer Service Associate

  • Merrillville, IN (16 miles from Valparaiso, IN)
  • 12 hours ago
  • Merrillville, IN (16 miles from Valparaiso, IN)
  • 12 hours ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Customer Service Advisor

  • Saint John, IN (24 miles from Valparaiso, IN)
  • 13 hours ago
  • Saint John, IN (24 miles from Valparaiso, IN)
  • 13 hours ago

Care 50% discount on Valvoline Instant Oil Change (VIOC) automotive services Terms and conditions apply, and benefits may differ depending on location....

Medical Screener - Reception Technician (Customer Service)

  • Michigan City, IN (17 miles from Valparaiso, IN)
  • 1 day ago
  • Michigan City, IN (17 miles from Valparaiso, IN)
  • 1 day ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Customer Service Associate I

  • North Judson, IN (21 miles from Valparaiso, IN)
  • 2 days ago
  • North Judson, IN (21 miles from Valparaiso, IN)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Cedar Lake, IN (24 miles from Valparaiso, IN)
  • 2 days ago
  • Cedar Lake, IN (24 miles from Valparaiso, IN)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Wheatfield, IN (19 miles from Valparaiso, IN)
  • 2 days ago
  • Wheatfield, IN (19 miles from Valparaiso, IN)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Rep II - Customer Service/Inside Sales

  • Schererville, IN (23 miles from Valparaiso, IN)
  • 2 days ago
  • Schererville, IN (23 miles from Valparaiso, IN)
  • 2 days ago

Specific Job Duties and Responsibilities Role qualifications : High school graduate or GED equivalent and minimum of two (2) years of sales related experience Organizational skills Quick thinker...

Post Teller (Client Services Representative), Valparaiso Circle Banking Center, Valparaiso, IN Job Category: Retail Requisition Number: TELLE003807 Posting Details Posted: August 14, 2025...

Customer Service Associate

  • Schererville, IN (23 miles from Valparaiso, IN)
  • 4 days ago
  • Schererville, IN (23 miles from Valparaiso, IN)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Eyewear Customer Service/Sales Advisor Part Time

  • La Porte, IN (17 miles from Valparaiso, IN)
  • 4 days ago
  • La Porte, IN (17 miles from Valparaiso, IN)
  • 4 days ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Customer Account Representative

  • Merrillville, IN (16 miles from Valparaiso, IN)
  • 5 days ago
  • Merrillville, IN (16 miles from Valparaiso, IN)
  • 5 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Demographic Data for Valparaiso, IN

Moving to Valparaiso, IN? Find some basic demographic data about Valparaiso, IN below.


Local
National
83,813
1,973
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Valparaiso, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Valparaiso, IN offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Valparaiso, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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