Customer Service Representative Jobs in Sheridan, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 53 Jobs

Customer Service Sales Representative

  • Brownsburg, IN (19 miles from Sheridan, IN)
  • 5 days ago
  • Brownsburg, IN (19 miles from Sheridan, IN)
  • 5 days ago

7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...

Sales Consultant - Customer Service

  • Brownsburg, IN (19 miles from Sheridan, IN)
  • 23 days ago
  • Brownsburg, IN (19 miles from Sheridan, IN)
  • 23 days ago

7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...

Full or Part Time Customer Service Team Member 35

  • Zionsville, IN (10 miles from Sheridan, IN)
  • 30+ days ago
  • Zionsville, IN (10 miles from Sheridan, IN)
  • 30+ days ago

At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 35

  • Zionsville, IN (10 miles from Sheridan, IN)
  • 30+ days ago
  • Zionsville, IN (10 miles from Sheridan, IN)
  • 30+ days ago

Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...

Customer Service Representative

  • Fishers, IN (17 miles from Sheridan, IN)
  • 12 hours ago
  • Fishers, IN (17 miles from Sheridan, IN)
  • 12 hours ago

... Technology Drive, Fishers, Indiana 46038 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to...

Pharmacy Customer Service Associate

  • Lebanon, IN (12 miles from Sheridan, IN)
  • 12 hours ago
  • Lebanon, IN (12 miles from Sheridan, IN)
  • 12 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Care Representative (Hybrid)

  • Carmel, IN (11 miles from Sheridan, IN)
  • 2 days ago
  • Carmel, IN (11 miles from Sheridan, IN)
  • 2 days ago

Client Team Representative Job Description The Client Team Representative plays a vital role in resolving client and debtor requests received via the phone system and transferring calls to the...

Client Services Representative

  • Brownsburg, IN (19 miles from Sheridan, IN)
  • 2 days ago
  • Brownsburg, IN (19 miles from Sheridan, IN)
  • 2 days ago

Client Services Representative **Job Number:** JO-2506-10986 **Location (City, State):** Brownsburg, IN **Employee Group:** Regular **Shift:** Day **Travel:** 5% **Site Name:** Indianapolis...

Store Customer Service Specialist

  • Lawrence, IN (22 miles from Sheridan, IN)
  • 2 days ago
  • Lawrence, IN (22 miles from Sheridan, IN)
  • 2 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service and Operations Scheduling Manager

  • Carmel, IN (11 miles from Sheridan, IN)
  • 3 days ago
  • Carmel, IN (11 miles from Sheridan, IN)
  • 3 days ago

Job Type Full-time Description Are you a strategic thinker with a passion for customer service and operational excellence? Our client is seeking a Customer Service and Operations Scheduling...

Customer Service Advisor

  • Speedway, IN (23 miles from Sheridan, IN)
  • 3 days ago
  • Speedway, IN (23 miles from Sheridan, IN)
  • 3 days ago

What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...

Store Customer Service Specialist

  • Lawrence, IN (22 miles from Sheridan, IN)
  • 3 days ago
  • Lawrence, IN (22 miles from Sheridan, IN)
  • 3 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Representative

  • Carmel, IN (11 miles from Sheridan, IN)
  • 4 days ago
  • Carmel, IN (11 miles from Sheridan, IN)
  • 4 days ago

The Customer Service Representative answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services...

Veterinary Client Service Representative, Full Time, Overnight

  • Carmel, IN (11 miles from Sheridan, IN)
  • 4 days ago
  • Carmel, IN (11 miles from Sheridan, IN)
  • 4 days ago

MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...

BMV Intermittent Customer Service Representative

  • Brownsburg, IN (19 miles from Sheridan, IN)
  • 5 days ago
  • Brownsburg, IN (19 miles from Sheridan, IN)
  • 5 days ago

Service Representatives function as the frontline contact for the Bureau of Motor Vehicles....

Demographic Data for Sheridan, IN

Moving to Sheridan, IN? Find some basic demographic data about Sheridan, IN below.


Local
National
7,012
130
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Sheridan, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Sheridan, IN offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Sheridan, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »