Customer Service Representative Jobs in Richmond, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound...
- Liberty, IN (15 miles from Richmond, IN)
- 2 days ago
- Liberty, IN (15 miles from Richmond, IN)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Arcanum, OH (21 miles from Richmond, IN)
- 2 days ago
- Arcanum, OH (21 miles from Richmond, IN)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Winchester, IN (22 miles from Richmond, IN)
- 2 days ago
- Winchester, IN (22 miles from Richmond, IN)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Representative
- Winchester, IN (22 miles from Richmond, IN)
- 2 days ago
- Winchester, IN (22 miles from Richmond, IN)
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
- Greenville, OH (21 miles from Richmond, IN)
- 4 days ago
- Greenville, OH (21 miles from Richmond, IN)
- 4 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
Customer Service Representative
- Webster, IN (3 miles from Richmond, IN)
- 6 days ago
- Webster, IN (3 miles from Richmond, IN)
- 6 days ago
Store 4702372: 606 N Main St, N Webster, Indiana 46555 Shift Availability Evenings - Overnight Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
- Union City, IN (24 miles from Richmond, IN)
- 6 days ago
- Union City, IN (24 miles from Richmond, IN)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Greenville, OH (21 miles from Richmond, IN)
- 6 days ago
- Greenville, OH (21 miles from Richmond, IN)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Eaton, OH (14 miles from Richmond, IN)
- 6 days ago
- Eaton, OH (14 miles from Richmond, IN)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Losantville, IN (21 miles from Richmond, IN)
- 7 days ago
- Losantville, IN (21 miles from Richmond, IN)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Connersville, IN (19 miles from Richmond, IN)
- 7 days ago
- Connersville, IN (19 miles from Richmond, IN)
- 7 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Connersville, IN (19 miles from Richmond, IN)
- 11 days ago
- Connersville, IN (19 miles from Richmond, IN)
- 11 days ago
Customer Service Representative Customer Service Representative BH Job ID: 2941 SF Job Req ID: 14905 Ingersoll Rand is an equal opportunity employer....
Demographic Data for Richmond, IN
Moving to Richmond, IN? Find some basic demographic data about Richmond, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Richmond, IN
Highest Education Level
Customer Service Representatives in Richmond, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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