Customer Service Representative Jobs in Richland, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 36 Jobs

Customer Service Associate (cashier)

  • Rockport, IN (3 miles from Richland, IN)
  • 3 days ago
  • Rockport, IN (3 miles from Richland, IN)
  • 3 days ago

Work at HOP Shops, Home of the World-Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagramfeatured on popular late-night shows! Plus,...

Teller/Member Service Representative

  • Owensboro, KY (12 miles from Richland, IN)
  • 3 days ago
  • Owensboro, KY (12 miles from Richland, IN)
  • 3 days ago

Liberty FCU is currently seeking an energetic Part-Time Teller/Member Service Representative to be a part of the credit union team. Candidates must possess excellent member service skills,...

Restaurant Customer Service Team Member

  • Evansville, IN (20 miles from Richland, IN)
  • 3 days ago
  • Evansville, IN (20 miles from Richland, IN)
  • 3 days ago

Restaurant Customer Service Team Member Jasons Deli Franchisees Evansville, Indiana, United States, 47715 3 days ago Quick Job type Full-time Quick Job description This Jason's Deli Franchise does...

Medical Screener - Reception Technician (Customer Service)

  • Evansville, IN (20 miles from Richland, IN)
  • 4 days ago
  • Evansville, IN (20 miles from Richland, IN)
  • 4 days ago

Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job...

Customer Service Representative, Medicare Pharmacy

  • Owensboro, KY (12 miles from Richland, IN)
  • 5 days ago
  • Owensboro, KY (12 miles from Richland, IN)
  • 5 days ago

. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary information to providers, members, and pharmacies. + Assists with clerical services/tasks...

Airport Customer Service PT-EVV

  • Evansville, IN (20 miles from Richland, IN)
  • 6 days ago
  • Evansville, IN (20 miles from Richland, IN)
  • 6 days ago

General information Job Title Airport Customer Service PT-EVV Date Monday, June 16, 2025 Entity Unifi Aviation, LLC State Indiana City Evansville Base Pay Rate: $ 15.00 Full/Part Time Part Time...

BMV Customer Service Representative

  • Evansville, IN (20 miles from Richland, IN)
  • 8 days ago
  • Evansville, IN (20 miles from Richland, IN)
  • 8 days ago

BMV Customer Service Representative Date Posted: Jun 17, 2025 Requisition ID: 461369 Location: Evansville, IN, US, 47711 Work for Indiana Begin a fulfilling career with the State of Indiana by joining...

Associate Customer Service Representative - Evansville

  • Evansville, IN (20 miles from Richland, IN)
  • 11 days ago
  • Evansville, IN (20 miles from Richland, IN)
  • 11 days ago

**Essential Functions:** + Responds to all questions relating to all Company customer service inquiries via verbal and/or written communication with a focus on one call resolution. + Issues orders to...

Customer Service Representative

  • Evansville, IN (20 miles from Richland, IN)
  • 11 days ago
  • Evansville, IN (20 miles from Richland, IN)
  • 11 days ago

FASTSIGNS #241501 is hiring for a Customer Service Representative to join our team!...

BMV Customer Service Representative

  • Evansville, IN (20 miles from Richland, IN)
  • 13 days ago
  • Evansville, IN (20 miles from Richland, IN)
  • 13 days ago

Service Representatives function as the frontline contact for the Bureau of Motor Vehicles....

Associate Customer Service Representative - Evansville

  • Evansville, IN (20 miles from Richland, IN)
  • 13 days ago
  • Evansville, IN (20 miles from Richland, IN)
  • 13 days ago

Center Point Energy is looking for a In Person Associate Customer Service Representative to join our Team, located in Evansville, Indiana....

Customer Service Supervisior

  • Evansville, IN (20 miles from Richland, IN)
  • 13 days ago
  • Evansville, IN (20 miles from Richland, IN)
  • 13 days ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service - Donor Support Technician

  • Evansville, IN (20 miles from Richland, IN)
  • 16 days ago
  • Evansville, IN (20 miles from Richland, IN)
  • 16 days ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Service Customer Care Representative / Dispatcher

  • Evansville, IN (20 miles from Richland, IN)
  • 22 days ago
  • Evansville, IN (20 miles from Richland, IN)
  • 22 days ago

EOE Veterans/Disabilities Nearest Major Market: Evansville Job Segment: Customer Service Representative, Warehouse, Dispatcher, Transportation, Customer Service, Manufacturing, Operations...

Customer Account Representative

  • Evansville, IN (20 miles from Richland, IN)
  • 23 days ago
  • Evansville, IN (20 miles from Richland, IN)
  • 23 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Demographic Data for Richland, IN

Moving to Richland, IN? Find some basic demographic data about Richland, IN below.


Local
National
2,193
21
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Richland, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Richland, IN offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Richland, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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