Customer Service Representative Jobs in Pleasant Mills, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(02258) - 114 E Market St
- Celina, OH (19 miles from Pleasant Mills, IN)
- 10 hours ago
- Celina, OH (19 miles from Pleasant Mills, IN)
- 10 hours ago
Company Description Job Description Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below....
Retail Customer Service Cashier
- Middle Point, OH (22 miles from Pleasant Mills, IN)
- 7 days ago
- Middle Point, OH (22 miles from Pleasant Mills, IN)
- 7 days ago
Req ID: 463443 Address: 5959 N SR 101 Woodburn, IN, 46797 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Personal Banker (Client Services Associate) Bluffton Banking Ceneter, Bluffton, IN
- Bluffton, IN (17 miles from Pleasant Mills, IN)
- 10 days ago
- Bluffton, IN (17 miles from Pleasant Mills, IN)
- 10 days ago
POSITION SUMMARY Provides clients with friendly service and meets financial needs by completing transactions and uncovering other opportunities to promote additional services. ESSENTIAL...
Customer Service Representative
- Celina, OH (19 miles from Pleasant Mills, IN)
- 11 days ago
- Celina, OH (19 miles from Pleasant Mills, IN)
- 11 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Van Wert, OH (13 miles from Pleasant Mills, IN)
- 23 days ago
- Van Wert, OH (13 miles from Pleasant Mills, IN)
- 23 days ago
Danfoss is looking for two Customer Service Representatives to join our Power Solutions segment in Van Wert, Oh....
Customer Service Representative
- Celina, OH (19 miles from Pleasant Mills, IN)
- 45+ days ago
- Celina, OH (19 miles from Pleasant Mills, IN)
- 45+ days ago
Customer Service Representative Customer Service Celina, OH Full-Time Position Description As the Customer Service Representative, you are responsible for entering orders via an order entry program...
Customer Service Rep(02418) - 301 Town Center Blvd
- Van Wert, OH (13 miles from Pleasant Mills, IN)
- 90+ days ago
- Van Wert, OH (13 miles from Pleasant Mills, IN)
- 90+ days ago
Company Description Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we...
Customer Service Rep(02648) - 320Broadway St
- New Haven, IN (23 miles from Pleasant Mills, IN)
- 90+ days ago
- New Haven, IN (23 miles from Pleasant Mills, IN)
- 90+ days ago
Company Description Job Description The following general description applies to all Customer Service Representatives. Please read the detailed information listed below....
Customer Service Representative (Part-Time)
- Markle, IN (24 miles from Pleasant Mills, IN)
- 90+ days ago
- Markle, IN (24 miles from Pleasant Mills, IN)
- 90+ days ago
Overview Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pleasant Mills, IN
Highest Education Level
Customer Service Representatives in Pleasant Mills, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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