Customer Service Representative Jobs in Plainfield, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 203 Jobs

Full or Part Time Customer Service Team Member 35

  • Zionsville, IN (21 miles from Plainfield, IN)
  • 30+ days ago
  • Zionsville, IN (21 miles from Plainfield, IN)
  • 30+ days ago

At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 35

  • Zionsville, IN (21 miles from Plainfield, IN)
  • 45+ days ago
  • Zionsville, IN (21 miles from Plainfield, IN)
  • 45+ days ago

Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...

Full or Part-Time Customer Service Team Member 52

  • Greenwood, IN (13 miles from Plainfield, IN)
  • 3 days ago
  • Greenwood, IN (13 miles from Plainfield, IN)
  • 3 days ago

At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...

Full or Part-Time Customer Service Team Member 5

  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 45+ days ago
  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 45+ days ago

At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...

Full or Part Time Customer Service Team Member 14

  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 3 days ago
  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 3 days ago

At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...

Full or Part-Time Customer Service Team Member 21

  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 3 days ago
  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 3 days ago

We are honored to be a Glassdoor's Best Place to Work Recipient for 2024, our 5th year in a row! Crew Carwash Honored as One of the Best Places to Work in 2024, a Glassdoor Employees' Choice Award...

Bilingual Mortgage Origination - Customer Service Representative - Indianapolis

  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 29 days ago
  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 29 days ago

To be a successful Mortgage Origination Customer Service Representative, you will possess: The ability to navigate multiple computer systems and applications and utilize search tools....

Mortgage Servicing - Customer Service Representative - Indianapolis

  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 30+ days ago
  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 30+ days ago

As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...

Bilingual Mortgage Servicing - Customer Service Representative - Indianapolis

  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 30+ days ago
  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 30+ days ago

As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...

Customer Service Representative - Indianapolis

  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 30+ days ago
  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 30+ days ago

As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 44

  • Brownsburg, IN (12 miles from Plainfield, IN)
  • 11 days ago
  • Brownsburg, IN (12 miles from Plainfield, IN)
  • 11 days ago

Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...

Bilingual Customer Service Representative - Indianapolis

  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 30+ days ago
  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 30+ days ago

Description Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Centers in Indianapolis, IN....

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time

  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 6 hours ago
  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 6 hours ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Retail Customer Service

  • Lawrence, IN (21 miles from Plainfield, IN)
  • 6 hours ago
  • Lawrence, IN (21 miles from Plainfield, IN)
  • 6 hours ago

Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....

Customer Service Representative

  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 21 hours ago
  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 21 hours ago

This position will thoroughly and efficiently gather participant information via phone and email, access and address concerns and issues, educate the participant where applicable to prevent the...

Demographic Data for Plainfield, IN

Moving to Plainfield, IN? Find some basic demographic data about Plainfield, IN below.


Local
National
37,681
959
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Plainfield, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Plainfield, IN offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Plainfield, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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