Customer Service Representative Jobs in New Haven, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 43 Jobs

Customer Service Rep(02673) - 301 W. Jefferson Blvd., Suite 135

  • Fort Wayne, IN (8 miles from New Haven, IN)
  • 1 day ago
  • Fort Wayne, IN (8 miles from New Haven, IN)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

Customer Account Representative

  • Fort Wayne, IN (8 miles from New Haven, IN)
  • 1 day ago
  • Fort Wayne, IN (8 miles from New Haven, IN)
  • 1 day ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Store Customer Service Specialist

  • Fort Wayne, IN (8 miles from New Haven, IN)
  • 2 days ago
  • Fort Wayne, IN (8 miles from New Haven, IN)
  • 2 days ago

The individual selected for this role will be expected to work at Store #1977, located at: 5421 Meijer Drive Fort Wayne, IN 46835. This position is essential to the success of our retail stores....

Customer service representative

  • Fort Wayne, IN (8 miles from New Haven, IN)
  • 3 days ago
  • Fort Wayne, IN (8 miles from New Haven, IN)
  • 3 days ago

Customer service representative Job Employer Name: Global One Strateges IncSpiderID: 13839153 Location: Fort Wayne, IndianaDate Posted: 9/14/2024 Wage: 36470Category: Customer Service/Technical Support...

Store Customer Service Specialist

  • Fort Wayne, IN (8 miles from New Haven, IN)
  • 3 days ago
  • Fort Wayne, IN (8 miles from New Haven, IN)
  • 3 days ago

The individual selected for this role will be expected to work at Store #1227, located at: 3404 Illinois Road Fort Wayne, IN 46802. This position is essential to the success of our retail stores....

BMV Floating Customer Service Representative

  • Fort Wayne, IN (8 miles from New Haven, IN)
  • 4 days ago
  • Fort Wayne, IN (8 miles from New Haven, IN)
  • 4 days ago

Service Representatives function as the frontline contact for the Bureau of Motor Vehicles....

Customer Service - Front End Manager

  • Fort Wayne, IN (8 miles from New Haven, IN)
  • 7 days ago
  • Fort Wayne, IN (8 miles from New Haven, IN)
  • 7 days ago

As a family company, we serve people and communities. When you work at Meijer, youre provided with career and community opportunities centered around leadership, personal growth and development....

Medical Screener - Reception Technician (Customer Service) (Bilingual English/Spanish)

  • Fort Wayne, IN (8 miles from New Haven, IN)
  • 7 days ago
  • Fort Wayne, IN (8 miles from New Haven, IN)
  • 7 days ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Retail Customer Service Cashier

  • Zanesville, IN (20 miles from New Haven, IN)
  • 7 days ago
  • Zanesville, IN (20 miles from New Haven, IN)
  • 7 days ago

Req ID: 459613 Address: 3443 W. Maumee Street Angola, IN, 46703 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Customer Service Representative Lead - Hicksville, OH

  • Hicksville, OH (19 miles from New Haven, IN)
  • 10 days ago
  • Hicksville, OH (19 miles from New Haven, IN)
  • 10 days ago

Back Customer Service Representative Lead #11-7771 Hicksville, Ohio, United States Apply Apply for this job now! Apply Location This position is 100% in office....

Personal Banker (Client Services Associate), Pine Valley Banking Center, Fort Wayne, IN

  • Fort Wayne, IN (8 miles from New Haven, IN)
  • 10 days ago
  • Fort Wayne, IN (8 miles from New Haven, IN)
  • 10 days ago

POSITION SUMMARY Provides clients with friendly service and meets financial needs by completing transactions and uncovering other opportunities to promote additional services. ESSENTIAL...

Customer Service Representative

  • Antwerp, OH (14 miles from New Haven, IN)
  • 11 days ago
  • Antwerp, OH (14 miles from New Haven, IN)
  • 11 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Fort Wayne, IN (8 miles from New Haven, IN)
  • 11 days ago
  • Fort Wayne, IN (8 miles from New Haven, IN)
  • 11 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service - Donor Support Technician

  • Fort Wayne, IN (8 miles from New Haven, IN)
  • 11 days ago
  • Fort Wayne, IN (8 miles from New Haven, IN)
  • 11 days ago

The Opportunity** Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. **The Role** + Prepares the...

Customer Service Specialist

  • Fort Wayne, IN (8 miles from New Haven, IN)
  • 11 days ago
  • Fort Wayne, IN (8 miles from New Haven, IN)
  • 11 days ago

Overview Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word...

Demographic Data for New Haven, IN

Moving to New Haven, IN? Find some basic demographic data about New Haven, IN below.


Local
National
17,341
358
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in New Haven, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in New Haven, IN offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in New Haven, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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